Main Content

Customer Ratings & Reviews

Cuisinart - Grind Central™ 18-Cup Coffee Grinder - Silver-Angle_Standard

Customer rating

Rating 4.2 out of 5 stars with 182 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 182 Reviews
  • Rating: 1 out of 5 stars

    Don't buy this grinder

    Posted
    whitneyjb

    I have used the grinder about five times now, and I have discovered a new problem every time I've used it. The first time, I tried a small amount of beans, and the grind consistency was horrible - some very fine pieces mixed with large chunks. No matter how many times I continued to grind, it didn't improve. So the second time, I tried filling the cup to the "max" line. When I ground the coffee this time, it spilled over the edges of the cup and ended up all over the place. So now I only fill it about halfway, and that seems to work ok, although the grind consistency is still terrible. The third time I used it, I noticed that the contact in the lid is starting to rust. The book says that all removable parts are dishwasher safe in the top rack. Apparently they aren't water-safe, however. The fourth time I used it, I started to notice dishwasher soap inside the clear plastic on the front (where you can't get to it to clean it). Again, problems with the term "dishwasher safe." I guess it's safe as long as you don't mind soap residue on your appliances. The fifth time was the kicker. I ground my coffee, then went to remove the cup, and it was stuck. It unlocked, but the blade seemed to be somehow suctioned onto the base, and no amount of tugging and pulling could get it off. After going online and reading that many other people have had the same problem, I called Cuisinart customer service. They tried to troubleshoot but didn't seem to be aware of this problem. I received this grinder as a gift and didn't use it for about a year, so it is more than 18 months old now on my fifth use, which means it's out of warranty. So Cuisinart didn't care that it's defective and that I've only used it 5 times. They said I could buy a new one. Right, like I'd buy another one. I finally managed to remove the cup by putting ice cubes inside to loosen up whatever was stuck, so I can still use the grinder, but the benefit of being able to remove the cup and store it in the refrigerator is gone. DO NOT BUY THIS GRINDER. IT IS DEFECTIVE, AND CUISINART DOESN'T CARE!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    New coffee grinder owner

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently purchased the grinder and am really enjoying it (The coffee from it). When doing a really fine grind, the grounds get stuck in the corners and you need to use something to get them out. Grounds will stick to the lid and then randomly fall out so you want to keep the lid upside down when possible. There isn't a good place to store the cap they give you for the grinding cup, so I'm pretty sure it will get lost before I am able to use it. It has a plastic base on the grinding cup which concerns me regarding breaking it's that is what locks the cup in place. ] No real problems yet and I'm not sure that the issues I have wouldn't be inherent in any external grinder.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Grind Central 18 Cup Capacity

    Posted
    IAppreciateCoffee
    • My Best Buy® MemberMember

    Grinder--grinds as stated: That's all it does. Coffee is left in the bottom around the bottom of the grinder as it grinds. It does not grind fine coffee. If purchasing high dollar coffee that needs to be ground well this machine does not do it plus it leaves residue in the blender, on the counter, in the top of the machine. DO NOT PURCHASE THIS GRINDER! I called Cuisinart and they said take it back--no questions. They were very polite. Customer Service I rate 5 stars.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DON NOT BUY!!! Piece of Junk Broke

    Posted
    Mulletino
    • My Best Buy Premier Silver MemberElite Plus Member

    This beautiful nice piece of art was good for the first few times until it broke. I was in the middle of grinding the coffee beans and I heard a bunch of noise like a rock or something. I opened it up and none of the beans were grounded, but I did find what all the noise was. It was the blade that came off and the plastic piece that held the blade together was shredded to pieces. I'm going to try to return it. I hope they take it back.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    piece of garbage product/horrible company

    Posted
    martial

    After only two months of use this coffee grinder began acting crazy. As soon as we plug it in it runs when it's supposed to let you press the cap to make it pulse. I called the cuisinart "customer service" line and they will replace it but there is a $10 charge PLUS you have to pay for your own shipping. How ridiculous is that? You are better off spending another $15 (which you will pay anyways between their "charge" and shipping costs) and buying a better product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    nice looking but garbage

    Posted
    CHfromCA83

    I have purchased two of these grinders. On the first the motor ceased after moving and unpacking / using for the first time in a week. I figure it may have been dropped, but I had only owned it 4 months. The second lasted me two months before the coil in the motor burned out this morning. They look great but are a real pain to keep clean, and coffee grinds make their way over the top of the cup when you use it making additional mess. I would strongly suggest looking else ware unless you want a coffee grinder paper weight in a few months.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Cofffee Grinder for Espresso Grounds

    Posted
    Rick1966
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Gave this grinder high rating because its real easy to use and functions as described, The shorter time you grind the grounds the more coarse they are (French Presses), also the longer time you grind the more fine your grounds come out (Espresso machines). Our home goes thru approx 4lbs of whole bean coffee a month, Boy does this save in the long run from having to stop at the Friendly Barista, but we still do stop once in awhile. =)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Looks good but looks aren't enough

    Posted
    CatNo

    Don't let the brand name fool you -- this piece of equipment is not as reliable as some of their other appliances. I have gone through two of these grinders. The first one failed after one use. I thought that was fluke and exchanged it for another one. That one failed after two uses! Of course, the two uses had six months between them so I can't even exchange it. I bought this grinder for occasional grinding -- what a disappointment.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful coffee grinder without the mess!

    Posted
    graycat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have owned and tried many different coffee grinders and this has far surpassed all of them! Not only does it do a great job of grinding the beans but after you grind the beans you just turn the grinder upside down, the ground coffee goes into the lid and you pour it into your coffee maker. While other grinders may look like they work this way, we always ended up with coffee all over the countertop. Because of the design of this grinder there is NO MESS! .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A Disappointment in Engineering

    Posted
    Jim81

    I have owned two of these. Fortunately, I paid for neither. This unit will fail. 1st of all, the grinding cup will eventually fail in that you cannot disconnect it from the base, making it very difficult to clean. 2nd, the motor will fail after limited use. If you have a household of coffee drinkers, this unit won't last a week. I'm currently looking for an alternative myself.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Unexpectedly good

    Posted
    vb347
    • Verified PurchaserVerified Purchase

    I bought it as a replacement for a highly ranked but suddenly dead Mr. Coffee. Cuisinart so far turned out to be a surprisingly good grinder. It runs much quieter than my previous Bosch and Mr. Coffee, grounds don't stick as bad in the bowl and, consequently, don't spill all over counter. It's a little bulky, but all-in-all, a rather good grinder.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great grinder.

    Posted
    dtbw
    • My Best Buy® MemberMember

    I really like this grinder. I have had 3 different brands and this one grinds the best, is the easiest to operate, and has all the features you can want in an inexpensive grinder. It operates with a touch button and auto cut off. It has multiple grind choices and cup number choices. It also is quieter than the others I had which included a more expensive one.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    not easy to handle

    Posted
    coffeelover

    This grinder looks good, has a good name, but I didn't find it very use friendly. Unless you want to constantly lock and unlock the grinding chamber, you need to pick up the unit to pour the ground beans into your coffeemaker. But the unit is so heavy and boxy, it's not easy to manage in that way. The smaller, circular type grinders are much better.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Turtlemomma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does a good job grinding. Really like the lift-out storage ben with plastic lid. I can grind enough coffee for my early morning then leave some for my late riser. Looks good on the counter. Only drawback is if I'm grinding something lighter weight like flax seed dust gets down around the outside and needs more cleaning. Small issue. I recommend this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Coffee Grinder

    Posted
    lorbmoore
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have bought 3 other brand coffee grinders that did not work well. I decided to give the Cuisinart - Grind Central 18-Cup Coffee Grinder - Stainless-Steel a try & I'm glad I did. I grind coffee by the pound. Some for espresso, some for the automatic drip & some for french press & this grinder grinds well for all of these.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Grinder

    Posted
    Martinez855
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This grinder does a great job on top of being a very appealing addition to my countertop. The only thing I'd add is preset grind choices, i.e. fine, medium, course. CoffeeMate makes a model that has grind selection options that grind coffee to the desired grind without you having to babysit it. If it had that, I'd give it 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect coffee grinder

    Posted
    Coffeelover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's powerful and efficient, it does not have a level for grinding size preference but better yet you just grind until you've reached your desired density. I grind a week's portion on a weekly basis and always have a fresh tasting coffee,, ohh it's delicious and I can achieve that with this grinder

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome grinder!

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This grinder works great, from only a few scoops up to a full cup. The grind is very consistent and it is quieter than my old mr coffee grinder. As a bonus the lid and cup can go in the dishwasher. The grounds don't stick to it either. I would highly recommend this grinder.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome coffee bean grinder, great price!

    Posted
    coffeelover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the grinder I use when I want a premium cup of coffee at a home brewed price! I usually will pick up a bag of beans at Starbucks and make my coffee at home to save money. The grinder is easy to work and allows me to make a great tasting cup of cofree at home! Grider is solid and last for years!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cute grinder

    Posted
    Plymouth2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This grinder does what it's supposed to do--grind coffee-- and it looks great sitting on the counter. My husband tried to grind some pine nuts to make pesto but that didn't go so well...nowhere does it say that this is a capability. I'm happy with the coffee grinding.

    I would recommend this to a friend