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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 1000VA Battery Back-Up System for its exceptional battery life and overall performance. Users appreciate its ease of use, surge protection, compact size, reasonable price, and ample outlets. Some customers have noted concerns about the noise it makes when activated, its weight, and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 973 reviews
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UPS and Surge Protection. Battery easy to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power surge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice assist during storm season. Added the router to the unit for added security

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just plug in for 8 hours initially for 100 percent charge. Love the features telling you the load in volts, battery charge, how many minutes you have with backup power based on devices attached.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Investment, great price to protect your costly equipment. Peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Exactly what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works perfectly. Should have bigger statement saying charge before use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BatteryBack-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Back-up is wonderful and all my items can be plugged into one source with the assurance any power flucuations won't affect my electronics. It will provide back-up electricity if the power goes off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    terrific back up battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a battery back up unit that died on me after many years of use. The one I had was no longer available but the salesperson recommended this for my needs. It was easy to hook up and has worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works as expected for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for the price. Using it to support a PC, large screen TV, a network storage device, WiFi extender and LAN hub. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product! - Poor Best Buy Eco-sustainability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS is my second with the first one lasting at least 5 years before it failed. Customer service was helpful in identifying that the error code was NOT the battery and the unit itself. I gladly bought another and when the new one was hooked I took the old unit back to Best Buy for recycling as I have done with other electronics in the past . . . and they said they could not recycle it because it had a battery! I was miffed and highly disappointed that Best Buy sells products they will not assist in taking out of the waster stream when they reach their end of life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My area is prone to brownouts and blackouts. This unit has already saved me tons of frustration. The unit kicked on fast enough when the power went out last week that my computer did not even blink at the power change. will keep my desktop computer going for for 55 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for hurican season

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found that this is the most important thing to have in our home in Florida. When the power goes out the main things Internet and our security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a older model. This one has more outlets and is more powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Didn’t realize it needed to be charged before first use but besides that no issues. Even noticed while using this that my boiler causes light surges and was able to look into. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a backup for power outages in our office long enough to forward phones in case of a power outage. This has kept our electronics safe and phone system up for approximately 15 minutes after an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Battery Backup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served me perfectly. I have been using it and in Puerto Rico the power goes out every day.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this ups has been very great. the 2 second hold down time to shut it off makes all the difference when i’m plugging stuff in and would accidentally hit switch on my old one. heavier than expected but works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. We have frequent spot outages in our area, and it takes about 10 minutes for Comcast's cable boxes to reset. Hopefully this UPS will resolve this situation. I also have a 4k TV, a BlueRay player, cordless headphones, and automatic sliding window blinds plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appears to do what it's supposed to; display is us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about a month now and have only used it in test situations. The failover has worked as expected. There is no discernable noise. The display is useful for diagnostics as well as determining estimated UPS emergency runtime under load. Installation of software on PC is easy and SW is useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an APC and a Cyberpower unit. The APC finally died of old age so, after the last power outage, I decided pick up this one, which had enough outlets to handle all my needs. The old Cyber power went to handle my modem/wireless router. Seems to work just fine, as expected, although I haven't lost power since. Setup was straight forward, both unit and software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but took some thought as to which devices to plug into which outlets. We have a lot of stuff.

    I would recommend this to a friend
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