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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the 650VA Battery Back-Up System, especially its long battery life, overall performance, and ease of use. Many appreciate the reasonable price and adequate surge protection, as well as its convenient size and handy USB ports. Some customers have noted minor issues such as a slight humming noise and, in rare cases, random alarm activations. A few have mentioned its weight and isolated incidents of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,781 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Outstanding performance, great value-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance, great footprint, great value and multiple function is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps your data safe from power outages

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my ps5 as I live in a place with common thunderstorms and power outages and it gives me time to save my game and turn it off when the power goes out so my data doesn't get corrupted. If you want to play when the power goes out, this isn't the one, but if you need it to protect your electronics, then it's perfect. Comes with a cable you can plug into a PC and if you download their official software you can see how much time your battery will last if the power goes out. Great product, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Battery is excellent for a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This batter fits the needs perfectly for a desktop computer station. Four outlets are battery supported, four are not, but all eight are surge protected. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great value buy for those minor disruptions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to have my modem and router backed up, in case of a short power trip in the area. It has served well during thunderstorms when the power trips for 5 secs, my modems and routers stay up. Also using the surge protector side for my laptop. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WiFi and Router power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to keep my internet going during blackouts. Since purchasing, I haven’t had to use it but decided to give it a try. I unplugged the unit from the wall and timed how long the Comcast Gateway and NetGear router would run. It stayed on for about 2 hours and 15 minutes. In that amount of time I would be able to finish up priority work, inform my higher ups and make a plan on where to go to continue working if needed. This did the what I needed it to do. Only thing better is if there was one that lasted at least 8 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    UPS review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for our new pc. Have had 2 power is since purchasing this UPS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have essential for NAS / Routers / Switches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a UPS for my Network Attached Storage (NAS) - a couple of Synology and a WD Cloud network drive for a few years now. The UPS also provides protection to the network wifi router, modem and switch. These machines are run 24x7 through a UPS for power protection, should I have brownouts and blackouts. Should I have a blackout, together all devices can operate for greater than 30 minutes, giving me enough time to shut down the NAS's to protect their precious data. Though brownouts are rare, it still does happen at times, in fact one happened this past week, as I heard the UPS click a few times. Obviously the laptops were not affected so I did not realize why I was on battery power for a few minutes, but most likely I had a brownout. The UPS protects my critical hardware on my network, giving me time to shut down or to shut itself down. That said the one thing I miss that my previous cyberpower unit had is a beep and a screen to show how much power was being used. I guess those were slightly higher end models. I wish these UPS's had replaceable batteries, as I had to dispose of my previous one after 6-7 years of use. Its a cheap insurance to protecting critical hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    power backup for electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this to protect our tv and ps4 from power surges. Decided on this one because it has battery backup + surges, and not just a surge protector. Add your cable box/dvr into the battery backup + surge so you dont have to wait for your cable box/dvr to reboot when you get those afternoon power surges that come through your area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A power outage that took out my router and modem was the motivation behind this purchase. This was easy to set up, has just the right number of outlets that I need and since installing it, I actually have not seen if it really works because naturally power hasn't gone out since I set it up - despite it going out almost weekly prior to that.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one died suddenly; this is the replacement. Seems to be about the same as what it replaced. Surge protectors, outage protectors, USB ports. Reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Back-up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery back-up gives me peace of mind knowing I've got quality surge protection, if we lost power, I've got time to safely shut down my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid battery backup that will protect you from power fluctuations and keep you going long enough to prepare if the power is not coming back anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Robust Work Horse when you Lose Power

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a power outage this Summer and discovered our battery back-up system's battery was not working. Since we work from home, where this unit is located gives us some time to save what we are working on when we lose power. That was critical when we experienced the rolling blackouts in February 2021. This device provides even better battery life than our prior one (when it was still functional). Our wireless router is hooked to this box which controls our Nest Thermostat and our internet over power devices (plus all the other wireless stuff we forget is even connected). This is a robust system that will stand the test of time. Hopefully, it won't be needed much, but, when it is needed, it will give us time to save and power down our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with clear markings on which outlets are battery protected and which are surge protected. Profile is good when mounted to a vertical surface like a desk or wall to make cable management easier. The runtime is also a factor in choosing this unit for a simple computer/monitor combination.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Battery backup system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second backup system I bought. Worked like a charm. No problems. Power went out several times. I did what I was supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for backup on our hot water heater (on demand) and it works great for quite a while if the power goes out. No more cold showers. The only thing is the weight because we have to hang it .on the wall, but any battery is going to be heavy. If you have a place to put it (shelf or floor) it would be best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for LED TV’s, network setups, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to replace another UPS which has been protecting the TV, set top box, cable modem and router. Hint to anyone considering just a surge suppressor for modern equipment: Be smart. Think of the time spent watching TV, gaming, on the web, etc. Protect your equipment. UPSs aren’t just for computers anymore, or more appropriately, you could say your entertainment equipment is all computer these days. I’ve seen surge suppressors have lightning jump the breaker. UPSs just charge the battery faster and will are set up to destroy themselves if a jolt comes through that it can’t handle to protect what’s connected to it. I will always recommend UPSs even in houses and businesses with generators. Protect your things or replace them as much as twice as often as you should.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    grace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Haven’t had power outages with it yet. Customer provided, click to load a larger version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower Back-up and be safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my new HP computer from surges and power outages. The price was right and I had a CyberPower backup years ago so that prompted my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review as I just set this up to protect my modem and router. No power outage as of yet. Will see when that happens. Easy to set up (plug in) and inexpensive.

    I would recommend this to a friend
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