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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1716 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 950VA Battery Back-Up System's long battery life, reliable performance, and ease of use. Many appreciate its surge protection capabilities, competitive price, and the convenient placement of its outlets and USB ports. Some users note the unit's size as a positive attribute. However, a few customers mention that the device can be noisy and somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,716 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance! It was easy to install. Excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I use it for 65" OLED TV, soundbar, & cable box. I have another for my internet gateway. No more lost signal due to Florida Power & Light continual flash outages!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at home due to my job having us working from home due to covid19. I just wanted to make sure I had backup power for my work computer & modem just to be on the safe side. Well it works great! Had a bried power outage & it kept my computer & modem on. I was able to continue working with no issues. And I love that it has USB ports which was great to have to charge my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough just power it up overnight and plug in important devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for protecting your expensive investments. easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Functions well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 90 year old house with some dubious wiring when it comes to being properly grounded. We also get a lot of power fluctuations - surges & outages being in a heavily wooded region. This unit works well to provide surge protection to numerous small devices - and provides adequate battery backup for modem and router to keep wi-fi up and running for at least a few hours when the power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Good size with enough outlets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this on my entertainment center - enough outlets for tv, satellite and peripherals and copes well with oversize plugs. USB outlets also ease the space requirements. Small enough to fit nicely behind the entertainment unit and helps to prevent a tangle of wires/connectors. Helped to prevent satellite/dvr resetting during some recent surges.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Reliable back up tool with great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised and has plenty of plugs for both battery backup and surge. Like many of us guys who love experimenting, we tested it quite a bit using an on/off wall plug with a toggle switch and it worked without fail. We didn’t keep it off line for the full amount of time advertised, but expect that this is likely not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use compact and works great and plenty of plugs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what it needs to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, plenty of outlets and for a good price. Electrical supply here in Las Vegas, NM is pretty flaky, but my computer stays up now, even during storms when the lights flicker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great surge protector and battery back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as described. There are two sides of outlets on product. All outlets have surge protection. One side of product allows everything plugged into that side to have battery back up. Battery backup performed great during two power outages since initial purchase. Purchased additional units for other electronics and all perform great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup for power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of outlets and USB ports. Good size and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Good price to performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for more than a month and a half, works great, gives me a few minutes to turn everything off. Gone through two blackouts already. I have a 55” tv, ps5, surround sound, and mood lighting connected to one. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Good size and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six battery outlets and six surge protected, what else do you need for a home setup? Have my modem and router hooked up plus one of my desktop. Got a power glitch and neither went down while my wife was on an on-line class. It will be a life saver during COVID, just imagine you are in the middle of a test or exam and power goes off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS. Love it. This unit replaced one from a different brand whose battery failed. We tried to put in a replacement battery and it still wouldn't work, so we purchased this new CyberPower and it's great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cyberpower review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this as i needed something with more wattage for my plex/ backup server and this is working as this has more than enough power to complete the task without overloading i own this model and the 650va version

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Effective and Light...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than others I've purchased, especially considering the wattage. I purchased this for my demarc in my house which includes my modem and my router and this gives me plenty of time as a buffer if the power goes out. Purchased this after a storm when I realized that even though the 1500va models I got for my 2 PC's worked well, as did my laptop's battery, I lost Internet the moment the power dropped. If you have cable/coax Internet this will keep things running long enough for you to finish up what you're doing and would be fine for a PC, TV, or something similar as long as it's under the 510 Watt maximum power load (although if you're close to that you can expect under 5 minutes of power). In my case I get 30-60 minutes of padding to shut everything down with just the stuff I had connected.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Surge protection

    Rated 5 out of 5 stars

    Protection and outlets.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best combination of of protection , number of outlets and value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Battery Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup for any electronic goods that may be sensitive to abrupt power outages. I typically use the battery backup for computers, or electronics, that use non-SSD hard drives. This battery backup should give you enough juice to power down . your devices in a black/brown out. In the case of those events, the unit will make a buzzing/hum sounds. I haven't had to shut down my devices due to black out, but I can tell the battery backup kicks in during brown outs because of the buzzing/hum sounds. If you want to support devices that consume more power, just buy a unit that has a larger VA capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for my bucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'v only had it a few months and it only was needed 2x due to a storm and a blown transformer. It worked well for the less than 1 min the power was out. I use it to support my Linux server and workspace for backup and then I have everything else (4 monitors and a surge protector) on the surge protector side.

    I would recommend this to a friend
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