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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the LX1500GU3 Battery Backup UPS Systems' long battery life and strong performance. Many appreciate its ease of use, the surge protection it offers, and the convenient features like the display and USB ports. While some find the unit heavy, the overall positive feedback highlights its effectiveness as a reliable power backup solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 392 reviews
  • Rated 5 out of 5 stars

    Perfect item for frequent brown-outs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for my needs, my power goes out frequently in my area and it saves my electronics from frequent power surges & outages. It not only provides backup power but it cleans up the power and provides power that is steady. I can also change my devices from the front usb ports. Helps to keep appliances such as vacuum last long because it protects from power surges when in use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long Lasting Performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery performance and extended time for charging needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, have had no issues, I can't hear the fan kick in over my computers 11 fans when under full load.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Satisfied IT pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS was simple to set up. This replaced a smaller unit that required a new battery too many times. This unit has more outlets and higher capacity, which was an important criteria in my decision. The customizable display is a nice touch, and gives me information I've not had in the past. I've been using CyberPower UPSs for several years, and this unit is meeting my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wirksgreat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed to keep internet going during power outages. Small, and 5 hours of power

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Backup Power

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Long lasting backup power with an excellent display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Backup Batt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xtra power back up battery. A very heavy piece of equipment . It has several function to protect your valuable audio and video equipment .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth the extra money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second review I am leaving where I bought a less expensive version and came back and bought this. We live in an area where the power goes out often. Not for days, but hours. I use this for a back up of my modem and wifi. First one I got did not work. Not a day after buying this the power went out for 45mins. it ran a lamp, modem and wifi the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my computer working to save my work in time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Backup!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Holds charge well and operates great when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great replacement for APC-abandoned UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long-time APC UPS user. Both of my quite old 1500 KVA UPSs needed replacement batteries, which I bought from a 3rd party vendor as APC no longer supported them. Once replaced, I found that the control panel on each had also failed and could not be replaced. I was out $150 for the batteries and the devices were surpluses. I bought a pair of CyberPower LX1500GU3 UPSs. They work beautifully. The PowerPanel-Personal (PPP) software does a good job of logging and reporting the condition of a UPS. One important point, however, is that this software only supports a single UPS attached to a computer. Thus, to monitor two UPSs, I must quit PPP, switch the input (I bought a simple USB 2-in, 1-out switch) and restart the app. This works, but there are two issues. (1) you only can a log of the device currently only and not the other, and (2) when you install PPP, you enter the SN which is then permanent. Thus, the log for both devices indicates the same SN. The LX1500GU3 does not have the necessary board to allow it to connect to a network, so the PowerPanel-Management version of the software cannot be used to track two UPS with a single computer as was suggested by one tech support person, but shown not to be possible by another. I have suggested to Tech Support that a simple mod of PPP in which the software displays a list of UPSs attached to the computer is presented, from which the user chooses one UPS. The software then picks up the model and serial number of that device and provides logging exactly as at present. One could then execute a second instance of the program which could pick up the info for the second UPS. In fact, if done more generally, the idea would allow launching "n" instances to track a number of UPS. This would be a real benefit to small home users. In terms of device performance, these are supper UPSs and the tech support via chat is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyber. POWER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love cyberpower. I am going to need another but it lasted me 12 years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all my devices with no issues. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent investment in convenience and safety.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at what it does. I live in a building with power fluctuations, so the AVR is essential and the battery backup has given me plenty of time to save my work and shut down normally when the power goes out. I used the previous model for over a decade so when the time came to replace it there was no question.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Surge protection

    Rated 5 out of 5 stars

    Power Surge with Battery Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have no issues so far with it. Helps protect my pc when a random power outage happens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device a little to easy to use. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zero complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I have three of these that I've been using for 3-4 yrs and all have served their purpose without fail. Reading through negative reviews makes me wonder if they aren't just competitor "paid bashers". That's actually a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's Good to be Protected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be giving this 5 stars but I've yet to see it in operation (our power has been stable since I got it). Love the fact that I can power and protect my computer, 3 monitors, internet modem and wifi transmitter. Plus charge my phone, et al.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy to use. Has saved my work many times during bad weather power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Got this for my Roomba i7+ and network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been having brownouts where I live. I didn’t want my Roomba to fail because of the grids fluctuating electricity. So I bought this ups to protect my investment. I bought a second one from the same company through Best Buy that is sine wave for my network to avoid damage to my mesh system and have plenty of room to add a TV and security systems hard drive.

    I would recommend this to a friend
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