Customer Ratings & Reviews
- Model:
- GMA5000BST
- |
- SKU:
- 6430866
Customer reviews
Rating 4.6 out of 5 stars with 1940 reviews
(1,940 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Gamer Master Gaming Desktop's performance and its affordability. Many appreciate the ease of setup and the system's overall speed, although some experienced issues with the Wi-Fi and power supply. Positive feedback also highlights the upgradability of the RAM and the impressive graphics capabilities for gaming. A few users reported occasional lag, but overall, the system receives favorable reviews.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tried 2 systems, nether satisfactory.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried twice, 2 systems. Both shipped to my home, both had small damage. The second system didn't power up. Returned it, gave up.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Warning: don't buy this computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend not buying anything from Best Buy in regards to this manufacturer. Have had it a little over a month and it's not working at all. First had issues because there was no product key provided.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
I wouldnt recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc was dead on arrival. Tried contacting customer service but they were unhelpful. Ultimately, the motherboard and videocard were non functional. Buying pre-builts is a gamble in the current market..
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Bad GPU
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GPU was defective out of the box. Called Cyberpower and sat on hold forever for them to not even resolve my problem, they told me taking it back to bestbuy and exchanging it would be faster than an RMA.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Shaun,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to like this computer unit fir my son but it started sparking inside after a few days and stopped working altogether. It also came with a dent. Thank you Best Buy for letting us return this.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear NS13903,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
BAD BUY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst purchase, after two months of use the video is distorted, q purchase disappointment. $500 money thrown into the bin.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Nooooo Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one start because I couldn’t go lower . This system crashed over 3 times. 2 days in! I returned it and received a full refund. I went with my regular Hp and upgraded the memory.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jamm,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Won’t turn on after a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a little over a month and now in won’t turn on at all.. I now have to get a completely new computer! It’s not worth the money
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Alycen,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance, Price, Setup
Rated 5 out of 5 stars
GREAT PC!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a pc this is the one! This pc does everything, and have put it through the test myself. On Fortnite this pc runs 120fps, and 90 on warzone. I have tested countless amount of pre build's from Bestbuy and I can guarantee you for the price you will not find a better one. It came with excellent instructions, came packaged properly, and everything was working very well once I got it. It was a straight plug n play, no need to remove tempered glass and plug something in. I can not say enough of how great this pc is.
I would recommend this to a friend Rated 1 out of 5 stars
The worst!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ever. This computer made my son so sad we are mad and taking back to service again!!!! If they will help I will update this review otherwise it will stay.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Beware
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than a year and it just started smoking for no reason! Let’s see how Best Buy handles this situation!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought one when i received it it was busted. so i called and received a second one that was broken in the exact same way. check out their BBB listing before buying.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Zlong,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Just a little upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present and the first one didnt work so we had to order another one and my son had to wait 2 more weeks for a new one. The new one seems ok.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Say was new but not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was new it said when got it had someone user name in it with a password and couldn’t get into the computer have to take it back to bestbuy tomorrow
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Ricky,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash I had it for a little over a week and the sound stopped working it’s slow and it can’t handle any game and even worse the reset doesn’t work
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear DeeB,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Couldn’t connect to Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it online for shipping, it delivered partially broken and could not connect to the monitor. I definitely wasted 2 weeks. Such a waste of time
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don’t do it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Broken Different one ordered It was broken also !! 2 for 2 Very disappointed Was a Christmas present for granddaughter - super sad.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Housemom,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Cyberpower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It died with in a week of getting it and it would never turn back on. No warning no blue screen no nothing just shut off and never turned back on
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Driver Timeout
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 to 4 weeks, every time I try to open something, it says "driver timeout" and nothing works. The support is not even answering my emails.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Sorry to hear you had trouble getting a Tech support assistant on the line, currently hold and response times are longer than we would like due to the effect the COVID situation has had on our normal operations, as we work to keep our employees safe and continue to serve our valued customers. Please allow a couple days for an email response or give us a call again at your earliest convenience, we're always happy to assist you. We appreciate your patience and understanding.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen of death and constant crashes, tried reinstalling windows and the same issues started up within a day. Very much you get what you pay for.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Rich,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support