Customer Ratings & Reviews

Best Buy has consistently set a high standard for customer experience. One of the most notable aspects is their knowledgeable staff assistance. In every aisle, well-trained employees are available to guide customers through their purchasing decisions, providing insightful advice and clarifications for any queries. This makes the shopping process smoother and more informative for the buyers. Additionally, Best Buy's customer-centric policies further enhance the shopping experience. They offer flexible return policies, price matching guarantees, and extended warranties, all designed to ensure that customers feel valued and secure in their purchases. Moreover, Best Buy excels in both in-store and online support. Their stores are equipped with a user-friendly layout, making it easy for customers to find what they need. Online, Best Buy’s website provides detailed product information, reviews, and comparisons, along with a responsive customer service team available via chat or phone calls. These combined efforts ensure a comprehensive support system for customers, whether they prefer to shop in person or online. Product Range and Availability The product range and availability at Best Buy set it apart from many competitors. Offering a wide variety of electronics, from the latest smartphones and laptops to home appliances and smart home devices, Best Buy is a one-stop shop for all tech needs. This extensive selection ensures customers have access to the newest and most innovative products on the market. Exclusive product releases are another significant advantage. Best Buy often secures early or exclusive access to new and highly anticipated gadgets, giving tech enthusiasts a compelling reason to choose Best Buy. Additionally, high stock availability means that customers are less likely to experience the frustration of out-of-stock items, which can be particularly crucial during major product launches or holiday seasons. Tech Support Services Best Buy's tech support services, particularly through their Geek Squad, are an invaluable asset to customers. The Geek Squad installation service helps customers set up new devices, ensuring they are configured correctly and working optimally from the start. This service extends beyond basic installation, offering advice on network setup and integrating new gadgets into existing systems. Repair services offered by Geek Squad also cover a wide array of devices, providing customers with a reliable option for fixing broken electronics. Whether it’s a cracked smartphone screen or a malfunctioning laptop, Geek Squad’s repair services are both efficient and dependable. Beyond installations and repairs, Best Buy offers tech advice and consultations, helping customers make informed decisions about product compatibility, upgrades, and potential tech solutions tailored to their specific needs. Membership and Reward Programs Best Buy’s membership and reward programs, particularly the My Best Buy loyalty program, are designed to add extra value to the customer's shopping experience. Members enjoy a variety of benefits, including member-only discounts and special offers. These perks can make a significant difference, especially for customers who make frequent or large purchases. The reward points system offered by the My Best Buy program is another attractive feature. Customers earn points with each purchase, which can be redeemed for discounts on future purchases. This incentivizes continued loyalty and rewards regular shoppers in a tangible, monetary way. In conclusion, Best Buy’s dedication to providing an exceptional customer experience, extensive product range, comprehensive tech support, and valuable membership programs make it a standout choice for consumers. These elements collectively ensure that customers not only find what they need but also enjoy a reliable, supportive, and rewarding shopping experience.

I love this pc and it runs smoothly. I am a gamer/streamer, so that's very important to me. The games look amazing. :) A few issues I encountered; 1) make sure to install the antennas to the back of the pc to avoid poor internet connection, instructions were not provided 2) the speakers are low so I suggest connecting an external speaker

Works Great, No issues at all. Great Price. Highly Recommend

Pretty good pc considering the price. I’ve been using it to play fps game for long hours over a couple months and haven’t had any issues. I’d recommend this pc if you plan budgeting and slowly start upgrading your pc like I am.

When I was playing fornite I easily got 600 fps crazy pc I would buy it for my nephew next

Solid starter gaming PC! Runs the games I play with no issues. Maintains a good temperature really well. Only thing I would recommend is upgrading gpu. The gpu is 4GB but it does have a fast process time so even though it’s only 4GB, it still runs good. But 4GB does limit you if you want to run higher fps or higher graphics settings. I liked the setup of the Amd Adrenaline so I stuck with AMD, switched to the AMD Radeon RX 6750 XT with 12GB VRAM. And this new graphics card runs SOLID at ultra settings and consistently giving me 90+fps. All in all, great pc to start out with considering the price, upgrade graphics card(it’s really easy if you stick to Amd, literally just plug n play, update drivers in adrenaline and it’s done)

Excellent entry—level gaming PC. Easy to setup and get using. Performance is great out of the box, design is beautiful with the glass side, and my son loves the RGB lighting.

Really fast and nice for the price. My son is a gamer and this works great for a great price

I've had this PC for about 4 months and I can guarantee it's a good buy for your buck. It is totally worth it and runs really smoothly. I use it for streaming and it gives me no problem and is still in good condition.

Boots up real fast and I was lucky enough to get it on special. Overall Great price and love the features on it.

Bought for my son for Christmas, we're now end of June and it is still running great. I feel this is a great starter computer and have researched that this is also great to built up as well. we plan on keeping this model and upgrading as needed. He is currently using for online gaming and homework as need. He's used it for 8+hours a day sometimes and does not lag.

I purchased this computer to replace the one that I have had for over 15 years. I am so surprised by the speed of this product, as well as the crisp and clear graphics. Definitely very happy with the product and would recommend it to family and friends.

Works great. Kids love it!! No lagging and the lights on it are great!! Even the mouse and keyboard light up. Fastest running computer I’ve ever used. Absolutely recommend.

Good internet connection with antennas that come with it. Great keyboard and mouse, with customizable leds. Suoer fast for gaming, worth the price.

Do not use for gaming, use it for day-to-day applications. Cheaper than a comparable desktop not built as a gamer. The parts included outperform other desktops I looked at for our mundane computing activities.

I got this for my daughter for gaming and she absolutely loves it it was exactly what we were looking for and runs smoothly took little to no set up and I would absolutely buy again

Fast runs all types of video games like call of duty wold of warcraft diablo school multi view for 4 seperate web browsers. Best computer for the price would buy another one for my boyfriend if I had the money

Great system. It was super simple to set up. Just enough for what I needed.

Works great, my child loves how fast it is. The game that they play run smothe with no lagging.

This pc was amazing This was my forat pc and I was worried on how to set it up and were to plug everything up and will this be worser or better shen I play agmes but It was easy to setup amazing gameplay's and it has a bunch of storage a great keyboard and a mouse