Customer Ratings & Reviews
- Model:
- GMA5200BSTV10
- |
- SKU:
- 6575120
Customer reviews
Rating 4.8 out of 5 stars with 1197 reviews
(1,197 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Gamer Master Gaming Desktop for its impressive overall performance, speed, and stylish customizable RGB lighting. Many have also noted the quiet noise level of the desktop. Some customers have experienced issues with storage capacity and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointing $900 piece of trash!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of trash had glitchy issues from day one but worked well enough that they weren’t worth filing any claims over, but then last evening the entire thing went down the tower power up the lights on the fan come on in the fans run, but none of the outputs work The monitor displays no signal the mouse unresponsive, and no lights on it. The keyboard is unresponsive and no lights on it. Tech-support is nonexistent you call a phone number during the state of business hours and get told to call back during business hours. You emailed the tech support with a detailed Explanation going into what you’ve done to try to solve the issues by following their how to repair guide include pictures of your original receipt the model and serial and get an email back telling you to do exactly what their repair guide has already instructed you to do . Avoid buying this item if you want something that lasts longer than 13 months!
No, I would not recommend this to a friendRated 3 out of 5 stars
its mid
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mid pc i would recommend this pc for light gaming if u wanna stream/ hard game get a different pc
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
M.2 card gave out just after one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC WAS great. Booted fast, ran well, had tons of memory, I loved it. But a week after my 1 year warranty I got a blue screen of death and my M.2 gave out. So now I have to replace that AND rebuy windows. I'm very unhappy.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Stick with a better brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was good until I found out that it doesn’t run certain games because of it not automatically updating the settings and you cannot go into the startup menu and update them yourself it locks you out unlike every other computer I’ve owned.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright can’t really handle the highest end games at high graphics but what did I except.
No, I would not recommend this to a friendRated 2 out of 5 stars
PSU Failed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this pc for just under 1 month and the power supply has failed, I was not home at the time but my son called and said he heard a pop and smelled something burning and I had to buy a new power supply to get the pc working again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Fan came broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer and was initially happy, but I quickly realized one of the fans was not turning on. After trying to find the problem using instruction on their website I reached out to customer support-that was not helpful. I then took the computer in where they suggested I exchange the product as the fan was defective. I planned to exchange it but when I went to exchange it they no longer carried this item so all they could do was have me return the item.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
- Cons mentioned:Storage capacity
Rated 1 out of 5 stars
scam pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power unit broke eight days in. Never buying from here ever again, scam of a pc.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Crap pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased August of 2024 and the computer quit working September of 2025. No help from the manufacturer. Would not recommend this to anyone. Do not waste your money
No, I would not recommend this to a friend- Cons mentioned:Storage capacity
Rated 1 out of 5 stars
Caught on fire
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My PCU caught on fire and destroyed my pc, 600 is not enough to run this pc
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 2 out of 5 stars
L performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the pc in game just is choppy idk if its my wifi but i dont think so if anyone knows how to fix this lmk. i did all the settings n stuff too
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 24 hours after using. Brand new out of box. Wouldn’t turn on. Took it back and got another thinking it was just a fluke. Got home, out of box the PC didn’t boot. Didn’t even try to boot to bios. I had a cyber power PC 5 years ago and loved it. Seems like the newer ones are junk.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Middle fan did noy work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Middle fan does not work. Going to have to return. No where to plug in 4 fans into motherboard
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Beware.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrendous experience with CyberPower PC. Been having serious issues with simply booting up and you'd think that the internet would be able to cough up some easy advice to beginners... absolutely NOTHING.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Had only 5 months before turned into an overpriced brick. Really wish I bought the protection plan.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Thanks for not price matching your own sale price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy will not give you the sale price after two weeks of purchasing it as a Christmas gift unopened as it quickly becomes unreturnable. So when i do set it up on Christmas i question its reliability.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.
Rated 1 out of 5 stars
Wifi is nonexistent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi is a joke. We've resorted to using a 100ft cord across the house since everything else failed.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Turned on and it wouldn’t not show display on monitor. Called support and they wanted me to send it in for repair.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Never delivered.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never arrived. Found out it was misdelivered. It took 1 month to get refunded. Very upset with the process.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.
Rated 1 out of 5 stars
SCAM DONT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy from Best Buy or this company they never gave me my pc and they haven’t refunded me it’s been almost 2 weeks
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.