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CyberPowerPC - Gamer Ultra Gaming Desktop - AMD FX-Series - 8GB Memory - AMD Radeon RX 560 - 1TB Hard Drive - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 1191 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Interesting experience

    Posted
    Jaik
    • My Best Buy® MemberMember

    An interesting build. Very affordable, and I purchased it because I wanted an entry level gaming PC. For running 2011-2014 era games, this thing is a beast. I can run them on high to ultra settings. Games such as Skyrim (Oldrim, not SE) and Battlefield 3 I can run on ultra and get consistent high FPS. I mainly use this computer to play games like Jedi Knight Jedi Academy (very old, so runs great) and Old School Runescape (which runs a bit worse than I would expect from this PC) I plan on upgrading this PC, but am finding through research that because of the CPU and Motherboard, you are very limited in doing so, and this might not be a wise purchase if you plan to upgrade. There seems to be dead ends on things such as purchasing RAM that is more than DDR3 or 1600, and I can't seem to get a straight answer on whether or not my CPU can handle an upgrade like an AMD RX 580. The most pressing issue I have encountered on this machine is that the USB ports will all shut off for about 3-4 seconds. This causes my keyboard, my mouse, and my wi-fi to disconnect briefly. This is very dangerous for high risk gaming, i.e games where you can lose your items if you die. This issue has caused me to lose expensive items in games such as Old School Runescape. It seems to be unreliable in terms of having a stable enough connection to play these types of games safely. Through research I am seeing that other people have experienced this issue with this PC, and seems to be related to the motherboard. This is by far the biggest con, and otherwise, despite experiencing crashes and blue screens occasionally, this PC meets my needs. You can expect to be able to run modern games at low settings, and they are playable. However, it does run certain well optimized modern games well even at high settings, such as Battlefront 2. I would recommend this to a friend, but only under the condition that they are on a budget, that they are inexperienced with building PC's, and that they are only looking to play titles that are were released in 2014 or longer ago.

    I would recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Jaik,

      Sorry to hear your PC is not performing as expected. The PC is fully upgradable, however, your parts will all need to be compatible with your motherboard. If you experience any issues with the PC or have questions about upgrade compatibility, you are more than welcomed to contact our tech support agents for any assistance.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rating: 2 out of 5 stars

    Completely irrelevant in 2018

    Posted
    TheArtOfTheTrade
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is extremely overpriced. I bought it before doing any research into PC building and planned on slowly upgrading parts to learn how to build a PC. Well, that was a mistake. First off, this motherboard (GA-78LMT-USB3 R2) doesnt even officially support Windows 10. I'm serious, call Gigabyte customer support and ask them. It still runs Win10 fine, but it is such outdated hardware. It doesnt even have SATA III ports, only SATA II, so if you upgrade to an SSD, you will be limited to around 300mb/s r/w MAX (more like 275). And on top of that, it's not even a UEFI board--its a Legacy board! Legacy-based systems stopped being produced YEARS ago. Why this is still being built, who knows. Maybe its all just leftover new-old-stock. The RAM is DDR3 1600mhz, and if you want to upgrade to faster RAM at 1866mhz+, well, you can't. The motherboard only supports up to 1600mhz RAM. The GPU is just okay. I mean its a 2gb RX560 which is a good entry level card by all means, but if you want 60fps on high or ultra settings, you probably arent gonna get it. The CPU is just okay as well. Its an FX6300, which is an AM3+ socket. AMD's FX series first came out in like 2011. They don't make AM3+ socket CPU's anymore and they havent for years. Oh, and if you want to upgrade it to a higher end FX series CPU, good luck. The motherboard is a 4+1 power phase so it will have trouble supporting an overclocked 125w CPU (like an FX8350). This computer also came with a 450w PSU, which is cutting it pretty close. All in all, the only thing i like about this computer is the case. It's a Phanteks P350x. Even then, the value just isnt there. Purchasing this computer in 2018 makes no sense. Build your own or buy an AM4 platform computer.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Valued Customer,

      We appreciate your feedback so thank you for sharing. We do want to mention we have various PC configurations available for purchase. We have updated models for sale, model which do use AM4 processors. We understand you were able to get this Pc to reach your needs and requirements as we also do ensure each PC can be easily upgraded. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech support:
      (888)937-5582

      - CyberpowerPC Support

  • Rating: 5 out of 5 stars

    Best Computer for price

    Posted
    Chris21
    • My Best Buy® MemberMember

    First and foremost I didn't buy this computer to run the latest AAA gaming titles, and while I'm sure if I wanted to run those titles on this computer with modified settings I could, I just think that if that's the aim you might want to save up some more? That said I mainly use my computer for some light web browsing, streaming content [ ie. Netflix, hulu, Spotify.. ], and Photoshop. For webbrowing and streaming I haven't run into any issues. The computer runs smoothly and I haven't had any real issues. When it comes to having Photoshop open it doesn't run any better than it did on a lower spec'd laptop. Since I was already use to the program running a little slow before I'm not super upset that on my new machine I'm still having that same issue. Other than that the machine is fine. I wish that it didn't come packaged with a wifi dongle that came packaged with a CD that I didn't need. The rig doesn't have an optical drive and you don't need the CD for the drivers so it just felt like a waste. As far as I can tell the headphone jack is headphone only, and while there is a separate jack for a mic and I do have a usb mic, so it's not the end of the world, it just weird a bit. Maybe it's cheaper to produce it that way. The included peripherals work great, I haven't had any issues. My only real complaints are aesthetics, I don't see the purpose for the keyboard to have always on light up logos, they're white, the plastic covering it feels cheaper than the rest of the otherwise nice keyboard. The headphone button on the side can only pull up the default music player and for people that use iTunes that's probably great since you can set iTunes as the default, but as someone that uses Spotify it's just a button on the keyboard that I don't ever use. Even the internet shortcut key has been used a couple times. At the end of the day I'm happy with my purchase, and it's probably a safe purchase if all you plan to do is light productivity and titles like The Sims [ which so far has been smooth on my end ] it's a good guy, otherwise like I said earlier, might want to save some more.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Have had a pretty terrible experience.

    Posted
    Jennifer
    • My Best Buy® MemberMember

    I first bought this computer as a birthday present for my daughter in late June. It arrived Early July and she had a great time playing on it for the first day. Next day it gets stuck on a windows startup loop and we need to buy a new one. We got the new one and had the people at Geek Squad check it in the store to make sure it was in working order. Had a few problems with WiFi at first but thought we fixed the problem ourselves. Fast forward about a month the problems start up again, all being internet related. Games crashing and now working, not being able to do anything that needed internet. All other devices in our house work fine as well. My daughter tried to fix it herself as she didn’t want to believe it was the computer being faulty again as we had already gone through enough computers and problems for there to be yet another, but lo and behold, this computer is broken as well. She called Best Buy and made another appointment for this Wednesday. As well as having to go back multiple times, the closest store to us is 45 minutes away, so it’s not an easy trip To make all time. I didn’t give this computer a one star review because the employees of Best Buy and geek squad have tried to be helpful and were usually very nice. But this is getting very frustrating and I’m considering just calling it quits and looking else where for a computer. I don’t have much money so buying this computer was a stretch already, my daughter having to pay for half of it with her own money, so it’s very disappointing that it still doesn’t work, as I’ve already said. Very sad and hoping that third times a charm and we won’t have any more problems.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Jennifer,

      We are deeply sorry to hear of your experience. If you still possess the Pc and require assistance please do not hesitate to get in touch with our support agents. We are more than happy to work with you and further troubleshoot the PC to pinpoint the cause of the crashing issues you described.

      Tech support:
      (888)937-5582

      - CyberpowerPC Support

  • Rating: 1 out of 5 stars

    Bought and now regret!!!!!!

    Posted
    MosesCastillo

    This is my 2nd review since my other review mysteriously disappeared. Bought this for my son in March 2018 and haven't had a days rest since, it is now Aug 2018. After 2 weeks the screen went blank and never came back. Called Bestbuy and they said only 14 days to return an item that is broken. So, i call customer support Cyber PC and they told me i had to ship back the computer so it can be repaired. Well after 2.5 weeks it finally came back and was working. One week later the USB 3.0 ports have quit working. I figured another 2.5 weeks of repair, nope. Just dealing with the USB ports not working since their are more ports i can use. Since the return the WiFI dongle is intermittent and now the other USB ports are intermittent also. 2months later i installed a 2nd monitor and it seemed fine if you have both monitors on at the same time. If you have only your main monitor powered on the computer will sputter every 2 secs. Not sure whats that is about! I've had to completely redo the computer according to Tech support to fix some other issues i had. So in the end, I have a failing WiFi dongle, USB 3.o will not operate, other USB ports are intermittent, restarting seems to help. As for the games my son had to lower the quality to get the smoothness instead of lagging. I wish, i'd paid the extra $200 and bought the HP instead. Oh well, i just feel bad for my son with his problems and experience he's had on his first PC..

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Valued Customer,

      We are deeply sorry to hear of your experience. We would like to continue to help you with this matter. Please do not hesitate to get in touch with our agents once more. Please provide us any and all detail about the issues your Pc is experiencing.

      Tech support:
      (888)937-5582

      - CyberpowerPC Support

  • Rating: 5 out of 5 stars

    A Perfect Entrance.

    Posted
    3rdSamBo
    • My Best Buy® MemberMember

    First off, if you buy this PC expecting to see the level of graphics that your favorite YouTuber is gaming with, then this isn't what you want... That being said, This is a perfect MID level system, There's plenty of room for future upgrades. If you want it to just "work" then this is it. When I received my PC, I checked all the connections. (A Must DO!) None were loose. I checked all the screws, all were tight. I checked all the fans, those were good. Double checked that all packaging materials and stickers were removed. Product was well packaged. >Then, I booted the PC... >It all WORKS!!! >(obligatory Windows 10 Updates...) < Overnight of course. >Virtually no "bloatware" What I did find was from Microsoft, after the update process. >The included Wi-Fi USB adapter is strong & stable. >Case lighting is good, not too bright or flashy. >The case itself has very subtle exterior. >Very spacious interior with good airflow. >Screens on air flow openings. Top is easily removed for cleaning. ==Now, for the negatives== Honestly, I find the KB+M the worst part of this deal. >The keys on the KB feel spongy, with a long travel. >LEDs on the KB are useless other than "finding center?" >Can't change the hot keys What about the mouse? >The mouse is OK at best, to me it's too large. >No way to change the button mapping. >Can't change the LEDs or turn them off. Overall, I'd say I'm very happy with my purchase, delivery, setup, and user experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good PC For the Price

    Posted
    Douglas
    • My Best Buy® MemberMember

    First and foremost I didn't buy this computer to run the latest AAA gaming titles, and while I'm sure if I wanted to run those titles on this computer with modified settings I could, I just think that if that's the aim you might want to save up some more? That said I mainly use my computer for some light web browsing, streaming content [ ie. Netflix, hulu, Spotify.. ], and Photoshop. For webbrowing and streaming I haven't run into any issues. The computer runs smoothly and I haven't had any real issues. When it comes to having Photoshop open it doesn't run any better than it did on a lower spec'd laptop. Since I was already use to the program running a little slow before I'm not super upset that on my new machine I'm still having that same issue. Other than that the machine is fine. I wish that it didn't come packaged with a wifi dongle that came packaged with a CD that I didn't need. The rig doesn't have an optical drive and you don't need the CD for the drivers so it just felt like a waste. As far as I can tell the headphone jack is headphone only, and while there is a separate jack for a mic and I do have a usb mic, so it's not the end of the world, it just weird a bit. Maybe it's cheaper to produce it that way. The included peripherals work great, I haven't had any issues. My only real complaints are aesthetics, I don't see the purpose for the keyboard to have always on light up logos, they're white, the plastic covering it feels cheaper than the rest of the otherwise nice keyboard. The headphone button on the side can only pull up the default music player and for people that use iTunes that's probably great since you can set iTunes as the default, but as someone that uses Spotify it's just a button on the keyboard that I don't ever use. Even the internet shortcut key has been used a couple times. At the end of the day I'm happy with my purchase, and it's probably a safe purchase if all you plan to do is light productivity and titles like The Sims [ which so far has been smooth on my end ] it's a good guy, otherwise like I said earlier, might want to save some more.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    A great pc, for awhile at least

    Posted
    Kozmo11
    • My Best Buy® MemberMember

    I bought this for an early bday gift for my 15 yr old son lady June of 2018.He was over the moon when he got this. He picked it out online. Worked great for a little while then started having problems with it. It would freeze up. The it finally got the BSOD. I've been on the phone with cyberpower pc support for DAYS on end, as we are trying to fix this without me spending over $100 to send it back for repair but it's been a weeks now and still not fixed. They said they'll send a new ram, but I think it's the motherboard. Would be nice if the new RAM stick works, whenever we get it. wish i would of investigated the computer abit better before I spent over $700 on the whole shebang. But he told me his friends all recommended this one. But the huuuuge back log of tech support calls they are getting makes me wonder. I couldn't even speak to anyone in tech support because they had so many calls. 90% of the time I was directed to a recording to just leave my name and number I would just hang up and keep trying until I got a hold of somebody then was on hold for at least 30 to 45 minutes before I spoke to someone then they would just tell me to try something incomprehensible since I'm no IT tech savvy person and call them back. I will update this review if i can get this fixed under its warranty without it costing over $100 to send back or anytime this year!

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Value Customer,

      We are deeply sorry to hear of your experience. We would like to look in to this issue further. Please do not hesitate to email us directly with any information and details about this issue.

      Tech Support:

      Customercare@cyberpowerpc.com


      - CyberpowerPC Support

  • Rating: 4 out of 5 stars

    decent everyday computer.

    Posted
    Montgomery
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First and foremost I didn't buy this computer to run the latest AAA gaming titles, and while I'm sure if I wanted to run those titles on this computer with modified settings I could, I just think that if that's the aim you might want to save up some more? That said I mainly use my computer for some light web browsing, streaming content [ ie. Netflix, hulu, Spotify.. ], and Photoshop. For webbrowing and streaming I haven't run into any issues. The computer runs smoothly and I haven't had any real issues. When it comes to having Photoshop open it doesn't run any better than it did on a lower spec'd laptop. Since I was already use to the program running a little slow before I'm not super upset that on my new machine I'm still having that same issue. Other than that the machine is fine. I wish that it didn't come packaged with a wifi dongle that came packaged with a CD that I didn't need. The rig doesn't have an optical drive and you don't need the CD for the drivers so it just felt like a waste. As far as I can tell the headphone jack is headphone only, and while there is a separate jack for a mic and I do have a usb mic, so it's not the end of the world, it just weird a bit. Maybe it's cheaper to produce it that way. The included peripherals work great, I haven't had any issues. My only real complaints are aesthetics, I don't see the purpose for the keyboard to have always on light up logos, they're white, the plastic covering it feels cheaper than the rest of the otherwise nice keyboard. The headphone button on the side can only pull up the default music player and for people that use iTunes that's probably great since you can set iTunes as the default, but as someone that uses Spotify it's just a button on the keyboard that I don't ever use. Even the internet shortcut key has been used a couple times. At the end of the day I'm happy with my purchase, and it's probably a safe purchase if all you plan to do is light productivity and titles like The Sims [ which so far has been smooth on my end ] it's a good guy, otherwise like I said earlier, might want to save some more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the price in any way

    Posted
    AliKitty
    • My Best Buy® Elite Plus MemberElite Plus Member

    I desperately needed a new computer but am on a tight budget and didn't have time to get one shipped to me, so I bought this one after doing some minimal homework based on the reviews. This was a mistake. I have had nothing but issues with this computer. It has crashed with a blue screen more times than I can count, and the errors I'm getting point to hardware issues, which will cost money to fix. Reviews on sites other than Best Buy highly suggest replacing the power supply ASAP because the one in it will fry the components, which costs more money. The motherboard is WAY outdated, to the point I'm wondering why it is even used in builds less than 3 years old. I've been having problems with the USB ports since I got it. I'm not even doing anything intensive like gaming on it, really, though I did get that for the option to play some games on it. Most of the time it is crashing when I'm just surfing the internet or, last night, not even sitting at it. I came back this morning to a blue screen. Really, for the price or just a little more, you can do so much better. Not happy, and I should have taken this thing back when I had the chance to do it. The one plus side is the case is really nice and I love all the colors. That's the only good thing.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear AliKitty,

      We are truly sorry to hear about your experience with the PC. Blue screens usually come with a code that indicates what may be causing the issue. We always recommend you immediately contact our tech support if you do ever run into any issues with the PC as we should be able to solve the issue over the phone. If you still have the PC in your possession and have yet to contact our tech support department, please contact us at your earliest convenience so we can look to the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rating: 4 out of 5 stars

    Good Entry Level Gaming PC...but.....

    Posted
    OwassoRon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a good entry level gaming PC right out of the box. My son uses Minecraft, Fortnite, XBOX remote console, and other recent games with no complaints yet. *******Now to the one bad thing. If you bought one of these computers recently check the rear inside cooling fan!!!!!!!!!!!! Ours did not work from day one. I called CyberPower customer service and the odd part was he did not seem surprised to hear that the cooling fan was not working. He quickly set me up with a replacement cooling fan warranty ticket over the phone. It took a week for the order to go through and for the fan to ship to me. Then took 3 days in transit. My son and I replaced the fan in about 20 minutes. If you are NOT familiar with replacing computer components then you might not want to tackle that type of job. We had to remove the glass panel, metal side panel, carefully unplug the big fan power connector, remove the non working fans four screws, then put the new fan in with reversal process. Other than that, it seems to be an OK gaming computer. (FYI, i've been buying new computer packages since 1997 and never had one with a bad cooling fan right out of the box. Odd.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still Setting Up and Installing, but very nice.

    Posted
    MediaTed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far I have not run into any major problems with the tower. I was delighted with all the pretty lights which I did not expect. The initial setup was quite easy. The USB-3 ports (blue on top) do not seem to function any faster with USB-3 devices than with USB-2, but I did not purchase this unit for speed in that area, rather for ease of editing and rendering video, ... storage can wait. I have become more than dissatisfied with some of the software I purchased with the CyberPower - specifically CyberLink PowerDVD. I had tried to make it clear that this unit was not intended to go online, and had no idea that PowerDVD REQUIRES THE UNIT on which it is installed to be available to the "MotherShip" EVERY 30 DAYS. I only discovered this after attempting to install it and then trying to register it online via another system. It seemed simple enough to register and receive a "Key" and get it up and running. NOT SO. Unfortunately, CuberLink refuses to refund ANYTHING not purchased Directly from them and insisted that I contact the "3rd Party Vendor" (BestBuy), but there is no provision for refunding on software, so I seem to be out $100 for software I cannot use and do not want. I learned a very important lesson in "HiTech" marketing: Visit a "Brick & Mortar" store to look things over, but make your purchases directly whenever possible.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Purchased on sale, upgraded immediately

    Posted
    Maverick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was on sale during black Friday. Ended up buying it for a quick desktop since my laptop is fully running Linux. This may be for gaming but it's below on the lower end of the spectrum. First thing I noticed with this is that, start up is quite nice does load quick. However, since unboxing, USB ports shut off and on randomly. Which can be annoying at times. And keep in mind I always use wired connections. First thing I upgraded was the power supply. I figured it could be a power issue. Evidently the USB Ports still cycle off then on randomly. Graphics card is "ok" enough to run low powered games or high power with very low settings. Ended up replacing that as well. As for RAM it hits the minimum required for most games. With these issues I decided to label this as somewhat fubar. Wiped windows from the system then proceeded with installing windows server. Updated the HDD with an SSD stored the OS there and added more HDD set it up as a RAID and turned this crappy device into a useful server with Nat capabilities. Pros: You get what you pay for. Cons: This whole thing is a con.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Maverick,

      Sorry to hear about your experience. We always recommend you contact us as soon as you run into any issues as we are able to usually resolve it over the phone. If you experience any issues with your PC, please do not hesitate to contact our tech support agents for any assistance.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rating: 2 out of 5 stars

    Probably should have spent a few more $

    Posted
    WorldTraveler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Look, you pay this kind of money for a gaming machine, you have to expect some corners get cut. I should have investigated this machine a bit more before purchase. It doesn't even have an internal wireless adapter. It has a cheap external usb one that comes with it. The reason appears to be because the graphics card is so big that it obstructs the only other port on the board that can fit a wireless network card. The keyboard and mouse that comes with it are beyond cheap and do not function well. But we all have our super duper keyboards already anyway, right? I don't even under stand what the multicolor side windows in the picture is all about. This one only has streak under the side window and two down the front face that lights up. There is no light on the interior of the machine which pretty much makes the window pointless. It ran the program and games I wanted to play just fine but really does under impress over time. I just gave it to the wife to use as a surfing/email/spreadsheet machine. If you are looking for something to impress, this isn't it. If this is the budget point you need to be at, keep looking, There's got to be something else out there more suitable. Don't fall for the gaming machine at a bargain price angle.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear WorldTraveler,

      Thank you for your feedback. This is an entry level-gaming PC, that is fully upgradable. The mouse, keyboard, and USB WiFi adapters are complimentary items for the PC to allow for instant plug and play. You are more than welcomed to upgrade those as you wish. The picture indicates the colors that the RGB lightning should be able to change to. It does not mean that the actual Window itself lights up. We do offer other models with other specs that maybe what your are looking for. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech support:
      (888)937-5582

      -CyberpowerPC Support

  • Rating: 4 out of 5 stars

    good

    Posted
    father
    • My Best Buy® MemberMember

    Works great for the many Steam games COD, Fortnite games. Other apps I've utilized without issue are O365, vMix, Camtasia, SnagIt, AmazonMusic, iTunes, and few others. I'm utilizing the built-in wifi adapter to access my Xfinity modem about 20' away without issue. I'm additionally utilizing a Bluetooth verbalizer about 5' away and the setup works well, ignoring the fact that my verbalizer goes to slumber if no sound is detected for 5 minutes. Everyone dotes the lights in/on the case and mouse. What I genuinely doted about this PC was that it contained absolutely NO BLOAT-WARE (none of that "free" software you get preloaded on most name-brand pre-built systems), it was just a pristine Windows 10 installation. My only complaints would be that the buttons on the included Elite M1-131 mouse are ostensibly not customizable ... for that you require the "Pro" version (c'mon, Cyberpower you should have just included it). Additionally, the included keyboard isn't working well for me, though not yet sure if it's me or the keyboard - everyone has had infrequent trouble, concretely when inditing passwords that contain any upper-case letters (Shift key issue?). After about 3-weeks of medium use we've had only one "glitch" where the keyboard and mouse became thoroughly unresponsive after one of the kid's gaming sessions

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great PC and price on Black Friday

    Posted
    Enmanuel
    • My Best Buy® MemberMember

    I love the computer. I love the RGB/LED lighting on the PC and how you are able to change the colors, and not only be able to change them to just change it to one color, but also change it to numerous of cycling colors. I tried many games on it including; The Sims 4 (With thousands of custom content); Dead Frontier 2; Fortnite (Like, omg, you can run this thing on epic, but playing on high quality is much better to run on this pc); Warframe; Darwin Project; Paladins; Grand Theft Auto V; etc. This is a great gaming pc to start with. After all, it is my first one, and I am proud that I have bought it. The mouse as well glows in different colors and after like 30 seconds of being unused, it starts cycling different colors slowly which is very nice. The keyboard isn't the best, although once you get used to it, it'll be fine to use. At first I thought I was going to change it to a better one, but after a while of using it, I like it. Overall, this is honestly a great gaming pc, especially for starters. I hope this helped rookies who are looking to buy a gaming computer for the first time. This is just honestly great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing for price

    Posted
    Scully

    Everything runs great. My only thing is before buying consider what games you are going to want to play and how well you want it to play because this pc plays most games on medium or low, but I will recommend looking at the GPU's VRAM and comparing it with the Requirements for the games you are going to play. This system has an RX560 2gb some games Require at most 4gb. For example BF1 if you want to play BF1 do not get this pc, as you can play BF1 but the CPU or VRAM Do not meet recommended Requirements this pc may run BF1 but not very well as the CPU doesn't meet the required minimum specs. The only thing That is Minimum Spec Required is the RX560 2gb. The Minimum required CPU for BF1 is the Intel i5 6600k or AMD FX 6350. And recommended is the Intel i7-4790 or AMD FX 8350 Wraith. As well as 4gb VRAM. so if you are planning on playing BF1 at Higher graphics settings just know you will either have to upgrade in the near future or get a different Gaming PC.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bought for 10yr old

    Posted
    Momof5boys
    • My Best Buy® MemberMember

    I purchased this for Christmas on black friday (thankfully it was $130 off) for my 10 year old who loves to play Roblox. The biggest problem that we have is with the internet connection. To be fair, I do not know much about computers but the sales guy at Best Buy said this would be good for what my son would use it for. I did not know that I would have to plug a stick in the back of the computer in order for my son to be able to wirelessly connect to the internet. Since this thing is sticking out of the back of the computer I now have it sitting sideways on his desk so it doesn't "accidentally" get pushed against the wall and break off into the computer. Anyway back to the internet connection......The computer keeps disconnecting from the internet and will not reconnect unless we unplug the stick from the back and plug it back in. Even then we (sometimes) still have to shut the computer down and turn it back on when we unplug the stick. I can tell you that a 10 year old does not have the patience to do this when he is in the middle of playing one of his games. I will say that when it is connected he seems to be happy with it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Internal Wifi card doesn't fit and PC crashes

    Posted
    Ramon
    • My Best Buy® MemberMember

    This build does not have an internal wifi card but it is listed that it has a port to be upgraded. The external Wifi adapter it comes with is garbage. It drops connections constantly, I can get through 5 minutes of a youtube video before it drops the connection. My plan was simply to buy a standard PCI-E internal wifi card and install it myself. I can't because the graphics card is so large that it completely covers the only available port. I can't move the graphics card because there is a cable attached to the motherboard that doesn't leave enough space to use the other port that is compatible with the graphics card. The specifications may as well not even list the PCI-E port because it isn't usable. If that wasn't annoying enough, the computer has recently started randomly crashing and restarting itself without warning. I have nothing installed that could cause this. There are much better choices for PCs at good prices. Avoid this one.

    No, I would not recommend this to a friend

    • Brand response

      CyberPowerPC Brand Expert

      Dear Ramon,

      Sorry to hear about your experience. We always recommend you contact us as soon as you run into any issues with your PC as we usually able to resolve it over the phone. If you haven't already, please contact our tech support agents for further assistance.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rating: 2 out of 5 stars

    Starter, needs work, better to opt for next model

    Posted
    EZkillGamer
    • My Best Buy® MemberMember

    Decent for what it is, with ddr3 ram though you are starting outdated, most at this point have DDR4.the other model did but the advertisment doesn't say until you dig way into specs (even the guys at best buy assumed this had ddr4 and tried to sell me ddr4 for this machine). Good thing I didn't believe the sales man and dug further. The biggest down about this box (I read the specs I was almost sure of what I was getting) is that the photos ALL show the interior of the machine lit up... there are no internal lights, none, nada, that's the definition of false advertisement. I called tech support because I thought it may be broken out of the box (who knows what can happen in shipping, no biggie). but nope, no interior lights on this machine. NONE the interior doesn't light up, so don't look a the pictures for thinking it's going to look like that on your desktop. I am already upgrading this box because I knew I would have to, but seriously show a REAL picture of the product. seriously not happy with the interior lights not existing

    No, I would not recommend this to a friend