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Customer reviews

Rating 4.4 out of 5 stars with 2019 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers value the Gamer Xtreme Desktop's impressive performance and its excellent price point, frequently praising its ease of setup and the quality of its graphics card. However, some users reported needing to replace the CPU cooler, and a few noted concerns about the fan configuration. Many users found the initial setup straightforward. The overall experience is positive for most, but some hardware adjustments may be necessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,019 reviews
  • Rated 5 out of 5 stars

    CyberpowerPc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc. Saw some great reviews on best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    room for expansion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great desktop, and has a ton of room for expansion.

    I would recommend this to a friend
  • Cons mentioned:
    Cpu cooler

    Rated 1 out of 5 stars

    Don’t listen to the good reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy this pc. Games would crash in 5 minuets, the pc games would randomly crash at times and the cooler is so bad you can’t get the CPU to cool. This pc may be cheap but don’t trust it, I bought this once and then replaced it to get another one that doesn’t work. This angers me off so hard because I had to put my time into all of this.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 5 out of 5 stars

    New Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this home, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Amazing, looks awesome, great deal!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for anyone who wants to purchase one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great. Purchased for my son for Christmas 12/2021. It now (5/2022) has a black screen and not working properly. Trying to exchange through warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CYBERPOWER COMPUTERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On November 28th I purchased this same computer for my son for Christmas. On Christmas morning he opened his present. He went to set it up, but it wouldn't work. The next day we took it to the Geek Squad. They could not figure out how to fix it, and called it a LEMON. Then we ordered this (the same computer). After this computer arrived it did not work either. Geek Squad could not fix. We ordered a different kind of computer the 3rd time; I DO NOT RECOMMEND CYBERPOWER TO ANYONE!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend and I both bought one and they got here super quick. Set it up installed all the drivers and neither of us can play a game for more than 3 minutes before it crashes. Been working on it for days now trying everything we can and watching so many videos to get them to work but no luck yet. Really annoying that a $1,400 pc wont do the one thing we got it for.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Defective graphics card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to finally get mine in, and as soon as I turned it on I had green dots and lines pop up on the screen, tried restarting it and it wouldn’t boot up anything so I tried restarting it again and was finally able to set up windows 11.. after setting it up I tried to update the graphics driver and it wasn’t allowing me to. Went to look at the graphics card in device manager and it was showing that it wasn’t working and was giving me error code 43.. tried uninstalling GeForce and reinstalling and it still wasn’t allowing me to update. Tried restarting again and wouldn’t boot anything up again.. so I just gave up and returned it today. Very disappointed that the graphics card came defective. Now I have to wait until the 29th to go pick up the new pc.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reslly enjoy the pc but on the other hand i ordered 2 and one of them the power core was broken so i had to return one and re order it but its all good now!

    I would recommend this to a friend
  • Cons mentioned:
    Cpu cooler

    Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible cooling and speed gets around 40 fps on max setting on AAA games with medium settings and jitters to much

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 3 out of 5 stars

    Great hardware horrible setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC shipped with a incorrectly installed windows 11 with NO admin access or ability to create user accounts. Had to manually install Windows 10

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      CyberPowerPC Support

  • Rated 2 out of 5 stars

    Cooling system can't keep up. Read all reviews

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews in November , I Purchased for my son for Christmas. After a couple uses, computer was turning off on its own showing error screen on the monitor. After happening multiple times and re-reading through after Christmas reviews, multiple people having same issue even after replacement with new same PC. The cooling system cannot keep up. We ended up returning and purchasing different brand.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 2 out of 5 stars

    Overheat makes this PC unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, the specs are great for the price, but the PC is not able to handle games that 3060ti is built for. The games (metro exodus, resident evil 2 remake, Detroit) run for about 5 mins to an hour, depending on the games' demand, then crash. Flipping the front fans, as some others've done, didn't seem to work for me. I'm probably getting a refund if this issue isn't solved by Cyberpower PC.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 3 out of 5 stars

    Not that dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so tight, maybe got a refurbished one bc even geeks quad couldn’t fix my game launch issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cpu cooler

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc can’t handle video gaming. I downloaded one simple game (82 GB) and it worked well the first day. The next day it started crashing and then would crash all the time. I noticed the pc thermals we’re getting really high. It has a catastrophic venting issue that melts the pc.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 2 out of 5 stars

    Why are they getting away with this!?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crashing, flashing, and crashing. I bought a prebuilt, and I'm literally working on it myself soooo I need to be put on the payroll bc I'm doing their job. oh but I get a gift card for this review so I added a star overheating. Check. put 212 on it but still not running right... do i really have to update bios on my own and possibly brick 1500 bucks? guess so

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 3 out of 5 stars

    Crashes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes on every big game!! would Just shut off... returned got a new one and did the same thing

    No, I would not recommend this to a friend