Customer Ratings & Reviews
- Model:
- GXi3200BST
- |
- SKU:
- 6430869
Customer reviews
Rating 4.7 out of 5 stars with 1543 reviews
(1,543 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Gamer Xtreme Gaming Desktop's performance and its reasonable price. Many appreciate its ease of setup and the impressive graphics capabilities, although some have noted that storage space and the included accessories could be improved. A few users reported issues with the motherboard, power supply, and fans.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Read the details of the warranty!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer stopped working after 2 months. Tried troubleshooting after getting a fatal error screen and the only solution is to send the whole thing back at my expense. So $100 to ship something back that may or may not be covered by them. From reading about this company it seems like just about everything won’t be covered or will be replaced with a totally different part with different specs than what you paid for. I bought two PCs from them at that time and it’s disappointing to see that their customer service is nonexistent. If I have to pay to ship it that’s fine, but I should be reimbursed if it’s found to be an issue on the company’s part. Read the warranty people, shipping is all on you.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Sara,
We apologize for any inconvenience this may have caused you. Please feel free to contact our tech support team at your earliest convenience if you would like further clarification on our warranty policy.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Had an issue right out of the box. Bad quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this gaming computer for our son as a Christmas present. This product failed to work right out of the box. We spent several hours troubleshooting before taking it to Geek Squad at Best Buy. They narrowed it down to a faulty ethernet connection but told us they aren't authorized to repair these prebuilt PCs. We would need to send it in and wait 5 weeks for it to be repaired. We chose to return the computer instead of waiting 5 weeks for it to be fixed.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear wrocky32,
We apologize for any inconvenience this may have caused you. Should you have any further questions or concerns, please do not hesitate to contact our tech support team at your earliest convenience for further assistance; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
- Cons mentioned:Power supply
Rated 1 out of 5 stars
bad power supply
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply died in 3 days of operation. Had to replace it with an older power supply I had lying around. For the price, if you know what you are doing this is a good get.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Really bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc has a great graphics card. Bug the cpu is really bad. I cannot run war zone. But surprisingly I can Run Cold War.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Cons mentioned:Fans
Rated 1 out of 5 stars
BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this pc is so bad please do not buy this. It came with 2 broken fans that didnt spin, 3 of my usb ports were broken. My mic plug was broken too
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Off brand, buyer beware!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stats on paper, but had issues. Very glitchy at points with Call of Duty, and recently it has started to turn off abruptly with no warning. Just boom, off. It has happened while on a workgroup video call last week (embarrassing) and then three times in a row in under an hour while gaming last night. Lesson learned, go with HP Omen and spend a little more, this is an off-brand and I should've known better. I'm a little surprised Best Buy carries after reading NUMEROUS reviews of customers having issues with CyberPower.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Ease of use, Ram
Rated 5 out of 5 stars
Overall (FPS, Performance)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching a couple of weeks through the holiday period, I had changed my mind multiple times about which prebuilt I wanted to purchase. In the end, I finally chose this cyber power one (on sale for 750) and have had no regrets since I received it. I immediately replaced the ram and switched to two 8 sticks and I get over 300 fps on Valorant and CSGO (which doesn't matter matter since I only have a 144 Hz monitor), but it just goes to show what all this pre built can do. However, the game I play the most and the reason why I finally decided to switch to PC for, runs great. I consistently get 120 frames in the heat of the things in Warzone on low-medium settings and was getting around 135 on all low settings. I get around 130 on Cold War and the game looks great. For the three weeks I've now had this, I have not a single problem and it runs everything great when you upgrade the ram. Does not sound loud at all and the lights look really great too. Very easy to use and setup especially for someone that had never owned a computer. Extremely recommend if your a balling on a budget college student like myself.
I would recommend this to a friend Rated 2 out of 5 stars
pc desktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the pc came in with a broken keyboard, either from the shipment or damaged during the delivery. Did not like how the box came in like it had been open, not fully tape.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Honesty100,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Failed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a early surprise but nope my order won’t be here till Tuesday. Got my hopes up but I didn’t expect it till Tuesday anyways.
I would recommend this to a friendRated 2 out of 5 stars
Not much to say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my son but when we hooked it up it wouldn't turn on so we returned it and bought a similar unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Think about it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video card went bad 10-month-old I didn't call them until February so they said the warranty was up and wouldn't do anything about it. So if you buy anything from them and something goes wrong with it you should call right away. They are not going to work with you. I told them the event viewer would know when it went bad but they didn't care.
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't count on it having windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe I paid all this $ for this computer and it doesn't even come with Windows 10. Very disappointed.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Spen17,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Great while it worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seemed like a great computer, but quit working in less than a year
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Cons mentioned:Mouse
Rated 1 out of 5 stars
EJ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse and keyboard stopped working 2 days after buying the set
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear AlaZubi,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Cons mentioned:Motherboard
Rated 1 out of 5 stars
Guess I got a Dud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mad that it didn’t work apparently the motherboard was bad
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
- Pros mentioned:Ram
Rated 5 out of 5 stars
excellent piece of hardware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer exceeds my expectations. When I compared this PC's specifications with other gaming PCs, this really stood out to me. The core-i5 10600KF 8 GB of RAM, the NVIDIA graphics card, the 1TB of HDD and 240 SSD. Plus wifi connectivity. The RGB lighting really makes this computer POP! I can tell the builders of this computer took their time and payed attention to detail. The computer is a very great value for the price! I booted it up and installed all my antivirus software, downloaded all my games and just admired the craftsmanship put into this fine piece of hardware. I recommend Cyberpower PCs to anyone! Very happy with this purchase. Money well spent!
I would recommend this to a friend Rated 1 out of 5 stars
Bad graphics card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics card was bad. We didn't even get to try the computer. We had to return it for a different system and brand all together. Very disappointing. It was a Christmas present and the excitement turned to absolute disappointment.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Would not reccomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer on december 20 and the hard drive had failed! Strain to the hard drive couldn't have been the problem because I have only had it for 2 months. Definitely would not reccomend this computer at all.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Arnel,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
DOA PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this PC excited to get a massive and reasonably priced upgrade to my old gaming PC but was disappointed when the PC wouldn't display on the 3 monitors tested using different VGA and HDMI cables.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Bryan,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking desktop at a nice price, but only lasted for two weeks. Wouldn’t power up at all. Cyberpower customer service let just say not great or available. Return product for a full refund.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mike,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST