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Customer reviews

Rating 4.7 out of 5 stars with 1543 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the Gamer Xtreme Gaming Desktop's performance and its reasonable price. Many appreciate its ease of setup and the impressive graphics capabilities, although some have noted that storage space and the included accessories could be improved. A few users reported issues with the motherboard, power supply, and fans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,543 reviews
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product shipped to the house. Showed up in the original box with NO extra shipping box included. All banged up and looks destroyed..... Just in time for Christmas! Great job BEST BUY!!!!!!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Bad Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a gift for my grandson. nothing but problems from day one. It would not turn on. Later learned that this Pc has been returned several times and has many complaints

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    10 out of 10, would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this PC for only about a week. I must say that so far I am loving it. I use to game on a 2017 Razer Blade Pro, which was a great laptop to game on. But it was time for an upgrade. COD Cold War looks and plays a lot better. Along with the other games that I play, I have noticed a much better experience in my games. This is a great PC for the price, and it can be easily upgradeable. I would definitely recommended this PC to anyone who is looking for something great with out breaking the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clearly there is no quality testing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work right out of the box. Windows key was invalid and forced to buy windows again. Budget an extra $100 to buy Windows if you buy this computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are good but pc is useless without windows 10, it says it comes with it but I was stuck in bios for so long and my pc didn’t boot DONT recommend

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Josh,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Started Gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my PC online from the Best Buy website. I was hesitant at first but read several reviews and decided to give it a try. I got it a day earlier then it originally said. It was very easy to set up and get everything working. I've been shocked at the speed and graphics of this PC. I'm use to gaming on console so this has been a great surprise. I would recommend this PC to anyone. Great for the price and even better start up gaming PC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cyber power sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item had to return twice because graphic card issue! Luckily got a good rep from Best Buy and went with HP gaming tower that works great

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade for my 15 year old daughter and she LOVES it. Super quiet and works excellent in comparison to her old pc. She said she can play higher end games with great FPS on maxed-out graphics settings. Everything is running faster and smoother and she said the internal lights are a nice touch. The mouse and keyboard that come with it look and feel great! 2 thumbs up and definitely worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great starter pc and the best part about it is you can always upgrade when your ready. I’ve had it for years and it still runs really smooth and I’ve upgraded some parts to my liking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good pc to buy had it only a month an it stop working on me. The graphics card it got inside there is useless.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Callmeking89,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Poor quality, dead within the year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC died in 8 months! Won’t turn on I checked all the connections. Looks like the cheap PSU just gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer Stopped Working Exactly one year after I purchased it

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome budget gaming system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice budget gaming system. I don't do mush super high intensive graphic games, but I have no problem running the new Shadowlands patch for WoW at highest settings. If you're looking for a system to utilize ray tracing however, this isn't for you. But, fret not, CyberpowerPC does have a number of systems that do. Just make sure it has an RTX graphics card in it. I am very please with my system. Wife also has same exact system and loves it as well. I normally build my own systems, but I didn't want to this time. After tons of research, this is the one I bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what is displayed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with functions it has in store we bought specifically for usb c port not on one that arrived

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We apologize for any inconvenience this may have caused you. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, for it's price it runs very well. It gives you the ability to run top of the line games. Sure, you won't be able to play games like Cyberpunk and have 500+ fps but every game I've played so far I've had over 240 fps. I would recommend this PC to anyone trying to get into gaming and not go overboard on money spending.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work right out of box. Brought into store and had to return. Could not be fixed.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Bluetooth is Broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth is broken. Will modify it if the problem is solved. Maybe will return again.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it and the monitor also it’s a Samsung 47 it’s point less I have no sound

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Not so great

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after a week.It would not power up. I think I got a lemon

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Bad PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is already not able to keep up with anything very poor

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Itachi,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support