Customer Ratings & Reviews
- Model:
- GMA4000BST
- |
- SKU:
- 6362425
Customer reviews
Rating 4.6 out of 5 stars with 2712 reviews
(2,712 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the powerful performance and good value for the price of this gaming desktop. Many appreciate its ease of use and impressive graphics capabilities, resulting in smooth gameplay at high frame rates. Some users noted the relatively easy setup and ample storage. While a few mentioned the fan noise and suggested processor upgrades, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great and good for almost anything I highly recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Great entry level PC.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC is good, but it isn't worth it. It is much cheaper to build.
I would recommend this to a friendRated 4 out of 5 stars
Little slow wifi wise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great but is slightly slow when it come to wifi.
I would recommend this to a friendRated 4 out of 5 stars
Great for beginners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great desktop if you are just starting for gaming.
I would recommend this to a friendRated 1 out of 5 stars
pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible this pc can’t keep steady frames it is so bad dont recommend
No, I would not recommend this to a friendRated 4 out of 5 stars
One complaint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 0 key on my numpad doesn’t work, but it’s okay
I would recommend this to a friendRated 2 out of 5 stars
I thought it was good...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is horrible. Well, it worked GREAT for 3 months and it is total garbage. Explain how a PC could only last 5 months? Here is why I give this 2 stars. I just found out that 1 of the graphics card fans never ran. 5 months and now just finding that out. The CPU is bottlenecking the GPU. I only get 60 FPS when you stated this PC can get over 200 FPS. I invested so much money into this PC for nothing now. Thanks CyberPowerPC, you just stole almost 4000 dollars from me. I would sue your company if I could. Disgraceful!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Anonymous,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Each game has their own requirements in order to run them as well as your settings and connection may affect performance. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. The GPU fans usually turn on when the GPU needs to cool down. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
great but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great gaming pc for first timer, but i did not get the free xbox pass code. it says it includes the free xbox pass code but i did not get it, i can't find the code on the receipt or in my email.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Khai,
We apologize for any inconvenience this may have caused you. We recommend getting in contact with Best Buy directly for further assistance on this matter as they handle the promotional game codes. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance
Rated 1 out of 5 stars
Bought as Christmas present and worked one day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a Christmas present for our son. It started right away after being plugged in and worked great on Christmas Day. The next day he went to turn it on and now it won’t work. Returning it was apparently not an option for Best Buy as they are going to diagnosis it and get back to us. If it is a software issue, they said we would need to pay for it. Beyond disappointed and now my son is without his present.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Stac1298,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
Audio issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer worked great when i first bought it yesterday but since this morning i am having trouble with the audio i can't hear anything when i plug in my headset.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Nick,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Always something wrong...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first negative review I've written, so hopefully that shows how frustrated I've gotten. I got my cyberpowerpc for black friday at a great deal after contemplating getting it or another device, but as I havent had a computer for years, I gave in and got it. After two weeks with it, while I was gaming, I hear crackling next to me and jump away as I smell smoke and see sparks in the case. After taking it back to the store, the manager or area lead was nice enough to just replace it after seeing the psu had just spontaneously burned out. NOW I HAVE A SECOND CYBERPOWERPC and this one lasted a month and a half before it started giving me troubles. Two of the cooling fans stopped spinning and the pc would reboot while gaming, so maybe it overheated. Upon calling Cyberpowerpc support, they just repeateded everything I searched online about the cables being loose. To their credit, I guess they were right because I opened her up, and just checked the connections, barely did anything, and the fans ran. However, it would continue to reboot, now even more often. So perhaps it's a psu problem? I have never had this many problems with buying products in my life and am currently trying to find a fix because when it works, it's great and fun to use, but I feel like I bought an old car that constantly needs maintenance.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Starbug,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
- Pros mentioned:Performance
Rated 1 out of 5 stars
Software issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the pc for about a month, it was working fine, however one day it randomly shut down and stopped working. The pc was running fine and turning on but the monitor, keyboard, and mouse could not connect. I tried other alternatives and it still will not connect anymore. I don’t know if it’s either a software or hardware issue.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Zee1,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Not happy but great computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the computer this morning and I have been trying to get a good internet connection for the PC. The computer does a horrible job of picking up a good signal from our wifi. We tried the ethernet cable and that worked great. But it cannot do a good job with wireless internet. I’m very mad and I hope there is an easy fix.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear computerlover,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure to attach the two antennas to the gold prongs on the back of the PC for signal strength. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
I don't get the hype
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife got this for me for Christmas as a upgrade to my current HP...I do a lot of video editing and frankly I'm not impressed...It's about as bare bones of a system as you can get. $100 video card and 2 hard drives..about a $30 ssd and the 1TB you can grab for about $100 give or take...I still haven't figured out how to take out the 1 TB disc...I squeeze the clamps but the HD won't budge..There are literally no instructions that came with this and finding info online is freaking near impossible..It even came with extra parts in the bag..For what? No instructions to tell you...And as far as video goes...My 1080P stuff is choppy and jaggy as all get out,,,,and 4K forget about it...it does come with a ton of USB ports which you will need if you want to hook up some external drives or media players, as this comes with no DVD or blueray player,,I don't know how games would play good if it can't even play a 1080P movie...,If it wasn't for the fact the wife would get upset, I would be taking this thing back....
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Headhunter,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
it is cool and great to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything except fps on games. I love it. it is easy and great to use.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear GoodMan,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
my experiance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it worked very well for 7 months then started to have lots of problems
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear TwitchDenary,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this “Gaming” pc as my first pc and it is terrible. The screen will flicker and cut out.. it crashes alot after a few moths it will start to run slow. I have boughten a entire new graphics card more ram. Just replacing 2 Parts has cost me half the price of the actual pc the screen stopped cutting out for about 2 months and after that it went right back to how it was. Please do not buy this u can get a way better pc if u build or let someone else build it and if that is not a option then go to a different website and do re search before u buy.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Anthony,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
DO NOT BUY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer I have ever purchased!! Unauthentic Windows system. Kept crashing. Wouldn't pick up our wifi. Called the company for assistance and was told there was nothing they could do. On their website FAQ forum found this to be a major problem with this company. Best buy was AMAZING with their customer service!!! I took the computer back and exchanged it. We upgraded to the OMEN. If you are on the fence because of funds don't go for this company's product!! Hold out for the more expensive. The OMEN by HP is well worth the extra funds...
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear momofgamer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Within one month of turning this thing on I got the Blue Screen of Death. Besides that, I've had ongoing issues with getting a "No Signal" on the monitor as well as it just plain shutting down and restarting for no reason. After speaking to my local Geek Squad (the only silver lining) I found out that not only was it not packaged properly by CyberPower, the GPU driver was not updated. Save your money and look elsewhere for a gaming rig. CyberPower's return policy speaks for itself.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc a little over 6 months ago and the the tower started to crash constantly. I finally found out that the graphics card was bad. When I took it to a friend that works on computers they were very surprised to find that I couldn’t run the computer through the onboard. I’ve learned a lot about computers through this process and I wish I could go back and never buy the POS.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mason,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support