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Customer reviews

Rating 4.6 out of 5 stars with 2712 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the powerful performance and good value for the price of this gaming desktop. Many appreciate its ease of use and impressive graphics capabilities, resulting in smooth gameplay at high frame rates. Some users noted the relatively easy setup and ample storage. While a few mentioned the fan noise and suggested processor upgrades, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,712 reviews
  • Rated 4 out of 5 stars

    Good beginner gaming PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Quick, easy setup. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great gaming computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my son's 1st gaming computer and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal kina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a ryzen 3 1600 instead of a 2400 but whatever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great starting pc for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for starting off, no problems at the current moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I really love the look of it in my room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality product for the money it is a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a little tricky to set up but after that its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth my money...for my grandson for Christmas, Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ready to play pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more ram. But nice machine. Ready out of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best graphic quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews to pick what pc to get for my son that streams from his play station. Computer runs good but the graphics card isn't the best. Its going to cost me a few hundred to get one to have it the quality it needs to be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice beginner PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for someone just starting out and doesn’t know much about PCs and just wants to be able to game. I ended up upgrading after awhile since I wanted something with more speed and power. It’s a low budget build with some low end beginner parts.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear MicEyEzZ,

      We appreciate your feedback on this PC. Should you have any questions or concerns or run into any issues, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 2 out of 5 stars

    Not the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, Best Buy was wonderful in helping me return this item and quickly gave me my money back. Sadly, it would not stay connected to my monitor and would go to no signal randomly while I was gaming or working. We tried all the solutions and it still did this, after researching the issue it seems to be a common motherboard or video card issue. We tested another monitor and it did the same thing and both monitors read my roommates PC perfectly fine with no issues. Cyberpower wanted me to pay for shipping to get it repaired under warranty. Just be cautious when purchasing and pay attention for this issue before you are out of your return window!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear cs17,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Decent PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent PC for price, bad part was taking it apart to make it work. Customer service for CyberpowerPC was great. Walked me through the process of repairing. Son loves it now!

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Jamase,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 3 out of 5 stars

    Decent Beginner PC. Little Spendy for the specs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the keyboard and mouse that come with this are Hot Trash. You are going to want to spend extra to get better versions of both. We had to shut down and reboot multiple times before we even got the windows screen.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Ozaie,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 2 out of 5 stars

    Very Sensitive and Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit I believe was defective. First night the HDMI port would not work properly for nearly two hours. After getting it to work it would still act temperamental with even the slightest movements of the pc or even plugging in other wires. On my third day of ownership it overheated, as a whole I was not only unimpressed but disappointed with the lack of quality that even for only $600 was poor. Can not recommend this Product. The only reason this wasn’t a one star is because of the Best Buy Staff who made returning this product very easy and fast! Good job employees of Best Buy, Bad Product.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear TomRidgway66,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‪I recommend not buying the “deal” computers from @CYBERPOWERPC Here are my son’s PC’s. 2 weeks out of the year warranty. “Nothing” they can do. Nice service, not! $650/each‬. WASTE

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Stew,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. You can view our warranty policy as it is publicly states on our website. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 3 out of 5 stars

    I have had better ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I click on something it goes behind the screen then I have to go out of the program that I am working on and hope that it's there and some times it's not even there

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Dutch,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 3 out of 5 stars

    PC review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will get the job done but price to performance isn't that great. Normally you can get a better PC if you buy parts and have it built.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the pc but I get a lot of sutters in fortnite pubs and it’s annoying Bc I had to upgrade the cpu

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Xverce,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 3 out of 5 stars

    Decent pc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty decent budget pc for less demanding games. I wouldn’t recommend it for games like fortnite because it sometimes stutters

    No, I would not recommend this to a friend