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Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the excellent performance and impressive graphics capabilities of this gaming desktop, frequently citing its ability to run games smoothly at high settings. They also appreciate the value for the price and the ease of setup. However, customers are negative about the noticeable fan noise and some concerns regarding the motherboard and power supply quality have been raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 488 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great pc!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome pc runs games smoothly but the graphics card heats up quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son for Christmas. This is his first gaming PC so I did a lot of research and asked around. Staff at Best Buy were super knowledgeable and great to work with. So far this machine is amazing. Games look great and he's really enjoying all the games available. Get this PC you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy from Best Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great machine, and for the price I was amazed. I could NOT have built this machine for the same cost, not even close. When I received it, I opened it up and I was amazed at how well the machine was assembled. From Cable Managements, to the RGB hookup, I was impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically build our own PC's from components. This was so much easier. Very impressed with the quality of the parts inside this Cyberpower prebuilt unit. Fans and water-cooling keep us cool during intense video editing and game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Rig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came way quicker than we thought, the setup was easy, and it runs well! The lighting is good but the case is big, but this could be for extra things also. Excited to see how liquid cooling works! Good to excellent value for sure. The only knock is not a ton of USB ports in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is fast as heck and stable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Liquid cool makes it run super quiet. When shipped there was a connector for the LED fans that became disconnected. It is located behind the right side panel. Was easy to plug back in, so no worries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing driver Nvidia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor on Bestbuy and their tech support. I bought this very exp comp and paid Bestbuy to transfer my data from old comp. Even after that and having it 24 hours they gave me my comp with no Nvidia or driver installed. They knew it but gave it to me anyway. I paid 220 for a yr of tech support and 2 different agents had no idea how to find the drivers or install them. I had to spend way too much of my own time finding the website and figuring out how to install the driver and nvidia. For what I paid this should have been corrected immediately. I complained to Bestbuy who could not care less. I'm a platinum member because of the money I spend there and get treated like this also why am I paying over 200 for tech support when 2 agents had no idea how to find and install a missing driver. Cyberpower took no responsibility either and only said it was up to Bestbuy to know what to don. I'm extremely upset at Bestbuy and Cyberpower.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear JoAnn,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. The computer should come with NVIDIA GeForce Experience which should allow you to update your drivers automatically. In the event that it does not, you can find the driver on the manufacturer's website. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great pc, fans a little loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc, fans a little loud, haven’t had any issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Desktop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Gaming desktop. This is my first gaming desktop the switch between console to desktop was quite simple everything was plug and play easy setup .It was Great purchase for a beginner like myself. Really enjoy everything that comes with it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several PC's from cyberpower and have never been disappointed. This is a nice upgrade from my last pc. Cables are tucked away nicely and tower looks amazing. I like the fact that the fans have filters over the vent holes to catch dust and debris.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up right after Christmas works great at first, then this morning it decided to not turn on windows, nothing but a black screen. took it back to best buy and they were no help, wanted to charge me to look at it and wait 4 hours for the next geek, trying to get ahold of cyberpower for help tommorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPowerPC - WOW!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a computer failure and needed a replacement ASAP. David O. was very helpful in helping me determine the best system for me. I couldn't be happier with my purchase. I've only had the computer a day now, but, it is exceeding my expectations...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Some issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will okay any game at top settings with no issues. However, I have to give it three stars because it keeps crashing. Not sure what the issue is as it’s inconsistent when it does it. It’s under warranty so will take it in for Geek Squad to review.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Johnny,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 5 out of 5 stars

    Perfect PC for gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in $1200 and it worth the money. It's a good PC for beginners to play all kind of the game. It run very smooth with AMD Ryzen 7 3700x. I really love it. I highly recommend this PC for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs Well, Great Specs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I would only say about a different SSD and Ram. The computer works but I have not heard amazing reviews in terms of Adata. So we shall find out. :). Regardless, It runs all the games I want at the highest resolution with no lag. Still testing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2k monitor and this computer pushes FPS games just fine. Medium graphic settings and I have no problem staying about 140 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the PC even after a year of purchase. I was welcomed to the PC master race with this pre build, I do not regret it. Cant go back to console after this beast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is more than anything I would ever need. Great price and extremely reliable. It can handle any game I have thrown it’s way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer in a good gaming pc. It was a Christmas gift for my son no complaints yet but I did notice that the RGB light on one of the fan wasn’t working straight out of the box. The fan works well it’s just the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for plug and play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for a beginner who wants to game and stream at the same time. One of the fan lights was unplugged when I opened the box, but only took a minute to plug back in.

    I would recommend this to a friend