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Customer reviews

Rating 4.6 out of 5 stars with 352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Gaming Desktop for its excellent overall performance and speed, with users noting minimal noise levels and plenty of storage. The RGB lighting also adds a stylish touch. However, a few customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 352 reviews
  • Cons mentioned:
    Fan lights

    Rated 1 out of 5 stars

    Please test it before sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product Review: Consistent Quality Control Failures and Technical Defects ​Overall Rating: 1 out of 5 Stars ​Review Title: Severe Quality Control Issues Across Two Separate PC Purchases – Requires Immediate Self-Repair ​My experience across two separate PC units has been profoundly disappointing due to persistent and severe quality control failures. ​First Unit: Returned ​The initial PC was rendered unusable due to continuous RAM-related malfunctions and debilitating screen freezing, necessitating a return. ​Second Unit: Required Self-Repair ​The replacement unit presented an entirely different set of technical defects upon startup: ​Excessive Noise: The fan noise was immediately and extremely loud, comparable to that of an aircraft, indicating a critical assembly error. ​Assembly Error: I independently diagnosed the source of the noise as an improper hardware installation, specifically the AI pump and CPU fan connectors being improperly swapped. ​I was forced to correct this significant wiring error myself to make the PC functional. Although the critical noise issue was fixed, the CPU fan remains noticeably louder than expected for a new system. ​Conclusion: ​Having to diagnose and repair a brand-new computer to address fundamental assembly errors is unacceptable. The repeated hardware issues across both purchases reflect a critical lapse in quality assurance and pre-shipment testing. The poor overall experience has made this purchase extremely frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with first cyber power PC I purchased had to return. Then I exchanged it for this one which is the same one, but it was in a different case and set up. Seems to be better though so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend to other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this gaming PC. Very smoothly and fast when playing the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a pre built PC. It was pretty easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point between the graphics card and the d d r and the memory you get, you would pay more if you tried to build this on your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my 1st PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much Faster than a console! Finally, no more worrying about my system turning off from over heating! I’ve attached some nice looking pictures :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttt upgrade for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming pc I’ve purchased huge upgrade from my previous for a great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great pc for this price and there’s a lot of cool rgb options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need is in here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, excellent build, great service, recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CyberPower P.C makes an unreliable computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this CyberPower i7 - 1400F P.C. for my wife to replace her 12-year-old Gateway i5 core P.C. It was slow and outdated, but it was reliable. Since November, this CyberPower P.C has been back to the Greek Squad 3 times to fix a failure to boot issue, that they can't fix! it goes back again tomorrow! I really HATE this P.C. I wish I could get my money back and buy something else. I can't recommend this P.C. I might get an iBUYPOWER P.C. if BestBuy would take this thing back, because this is an unreliable computer. Regardless how fast a P.C. is, if it won't boot, it's just a big paperweight!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Port placement is a mess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Port placement and cable management is an absolute mess. I have to swap 2 times for it to actually fit my DP cable. Have 3 DP but none of them were place correctly so no cable can secure. Very disappointed by this MID HI end build

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe keep looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say the first two i was given were broken. The first had a destroyed case and the second broken leds in the fans that would flash yellow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan lights, Heat dissipation

    Rated 4 out of 5 stars

    Works great if you got a good unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought this prebuilt during Black Friday, so I luckily had a longer exchange period when issues occurred. The first unit I received had heating issues, where the CPU temperatures hit 100C and kept shutting off randomly - sometimes on Sleep or doing internet browsing. It turned out one of the fans didn't turn on due to the temperature monitoring point being set to the motherboard. After setting it to monitor the CPU, the prebuilt was fine but still randomly froze when watching Youtube. I was troubleshooting with CyberPowerPC and in the end, they recommended I change the CPU despite the heating problem seemingly resolved. I decided to exchange it at BestBuy in case it was the CPU and/or the fan. Exchanging was easy at BestBuy. This first unit had Gigabyte as the motherboard. The second unit I got works fine - crossing my fingers. It has different components than the first one - Asrock motherboard. Temperatures remain normal when gaming, browsing the internet, and video editing. No lag on Da Vinci Resolve and renders very quickly. I updated the bios on this one as well. Aside from the overheating issues, quality control for this computer could be better. The directions that came with both units were for a different model - it mentioned taking out screws to remove the glass panel but this model's panel is magnetic. The first unit had the motherboard and power unit model sticker on the components document, while the second unit had left that space blank. No additional instructions to attach the wifi blades (be sure to do so or you will get one bar of wifi) or more minor - that the light colors are controlled by a button at the front of the pre-built. Granted, I am new to gaming PCs. All in all, if you got a good unit, it works great. Better instructions should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed, Storage capacity

    Rated 5 out of 5 stars

    Powerhouse Performance – Ready for Gaming & Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this PC exceeded my expectations. I wanted something powerful that could handle modern games without struggling, and this CyberPowerPC absolutely delivers. The Intel Core i7-14700F is crazy fast — everything feels smooth and responsive whether I’m gaming, multitasking, or just browsing. The NVIDIA GeForce RTX 5070 12GB handles games on high/ultra settings with no problem. Frame rates are solid, graphics look amazing, and I haven’t noticed any stuttering. It just runs clean. The 32GB of DDR5 RAM makes a big difference too. I can have games, Discord, browser tabs, and other programs open without slowing anything down. And the 2TB PCIe 4.0 SSD is super fast — games load in seconds, and I don’t have to worry about running out of space anytime soon. Another thing I appreciate is that it runs pretty quiet and stays cool, even during long gaming sessions. The black design is simple and sleek — nothing over the top, just clean. Overall, I’m really happy with this purchase. It feels powerful, future-ready, and worth it. If you’re looking for a strong gaming PC that’s ready to go out of the box, this one won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 4 out of 5 stars

    Great Price for a Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very fast startup and smooth overall performance Crisp, no-lag graphics in demanding games like Hogwarts Legacy, Medieval Dynasty, Rising World, Denizen, and Oblivion Remastered Excellent value at around $1,400 Generous storage for the price Setup is fairly simple once you know how to open the case Online purchase with in-store pickup was quick and convenient Cons: Included directions were inaccurate and unclear Instructions referenced screws that weren’t needed—the case is magnetic and pops open No explanation of what some included hardware was for Had to watch a video online to figure out initial access Limited USB ports; required purchasing a USB hub Overall Strong performance and great value for gaming, but the documentation and port selection could be better. Once past the initial setup confusion, it’s been a solid, smooth-running machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Speed

    Rated 5 out of 5 stars

    NO REGRETS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no issues. Packed well and worked perfectly right out of the box. Fast and Quiet. I had reservations about the purchase but now that I've had it for a little while there are absolutely no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great computer and hassle-free exchange

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I’m really happy with this computer now that I’ve been using it for a while. The speed is impressive, it handles multitasking without any lag, and the overall build feels high-quality. It’s a great performer for the price point. ​The reason I'm giving it four stars instead of five is that my first unit did have a defect after about three weeks of use. However, the return process was incredibly easy. I was able to get a replacement right when I returned the defective one, which meant I didn't have to deal with any downtime or wait for shipping. ​Since getting the replacement, everything has been running perfectly. I’m very pleased with the computer, and the seamless exchange process gave me a lot of confidence in the brand's support team. Definitely a solid buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    pc gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming PC Review – Smooth Performance & Great Value This gaming PC build is designed to deliver excellent performance for modern games at 1440p and solid results in 4K, all while staying balanced in terms of price and future-proofing. Key Specifications Processor: i7-14700f Graphics Card: NVIDIA GeForce RTX 5070 Memory: 32GB DDR5 6000MHz Storage: 1TB NVMe SSD (Gen4) Motherboard: B650 chipset Power Supply: 750W 80+ Gold Case: Mid-Tower with optimized airflow and RGB fans Gaming Performance With the RTX 5070, this PC handles AAA titles at 1440p with high settings and maintains great average FPS. Expect strong performance in popular games like: Cyberpunk 2077 – Smooth gameplay with DLSS enabled Call of Duty: Warzone – Very high framerates in competitive scenarios Red Dead Redemption 2 – Beautiful visuals with stable performance Fortnite – Easily pushes high FPS for esports play In most titles, you’ll get comfortable 100+ FPS at 1440p; in less demanding games even higher. In 4K, this GPU still performs well, with slight setting tweaks. Thermals & Noise Thanks to the spacious case and good airflow, thermals stay controlled during long gaming sessions. The system runs relatively quietly, especially with custom fan curves. Overall Experience ✔ Fast system boot and load times ✔ Excellent multitasking performance ✔ Great for content creation, streaming, and gaming ✔ Supports Ray Tracing and NVIDIA performance features This PC isn’t just for gaming — it’s a capable rig for video editing, 3D work, and productivity. Is It Worth It? Yes. It strikes a strong balance between price, performance, and upgrade potential — especially for gamers who want longevity without overspending. ⭐ Final Score: 8.5/10 A powerful and flexible gaming machine for today’s gaming landscape.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    I love this PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming desktop features a powerful 12-core Intel i7 processor, ideal for high-performance tasks like gaming, content creation, and multitasking. Paired with the NVIDIA RTX 5070 GPU and 12GB of VRAM, it delivers exceptional graphics, handling modern games at high settings and 4K gaming with ease. The 32GB of DDR5 RAM ensures faster data transfer rates, enhancing system responsiveness and multitasking while future-proofing the setup. The 2TB PCIe 4.0 SSD provides ultra-fast read/write speeds, ensuring quick boot times, rapid game loads, and seamless performance for demanding applications. This PC is a top-tier choice for gamers and content creators looking for power, speed, and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Speed

    Rated 5 out of 5 stars

    Hi Tier Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my PC on a weekend and it showed up 2 days later I've had gaming pcs in the past but this computer is fast very quiet and sleek design i haven't had any lags from anything I've ran on it thus far i recommend this to anyone interested.

    I would recommend this to a friend
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