Cyber Monday is hereEnds Today.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 10 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the gaming desktop's performance, describing it as outstanding for their needs. The processing speed is also a highlight, with users noting its ability to handle tasks effortlessly and with blazing fast speed. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Processing speed

    Rated 4 out of 5 stars

    A Beast of Machine for Enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this custom-built PC for 1 month, and it’s exceeded most expectations in terms of raw performance, thermal handling, and gaming capabilities. Specs: • CPU: Intel Core i9-14900KF – lightning-fast multitasking and excellent gaming performance. • GPU: NVIDIA GeForce RTX 5070 Ti – solid 1440p/ultrawide gaming with Frame Generation and DLSS 3 support. • RAM: 32GB DDR5 – no bottlenecks, perfect for heavy workloads and multitasking. • Storage: Dual NVMe SSDs – ultra-fast load times and ample space. Performance: In demanding titles like DOOM: The Dark Ages or Star Citizen, the system holds up incredibly well. With settings maxed out and running ultrawide at 32:9, the average framerate stays smooth thanks to the GPU horsepower. The CPU, although powerful, can hit temps in the 80–90°C range under load, which is expected for a 14900KF but worth monitoring. Build Quality & Aesthetics: The case looks clean, airflow is well-managed with multiple RGB fans, and the lighting setup is customizable via Polychrome Sync. However, component sync sometimes feels buggy or unresponsive, especially when managing RGB across multiple brands. Software & Drivers: Driver compatibility has been mostly smooth. However, issues with NVIDIA drivers (like DLSS or Frame Generation misbehaving in some titles) may require manual intervention or rollback, especially for newer cards like the 5070 Ti. Conclusion: This machine is ideal for gamers, streamers, and content creators looking for top-tier performance without stepping into the ultra-premium GPU range. It’s quiet, fast, and built to last. Just be prepared to tweak some settings to get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyberpower is a great company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer and Cyberpower has fantastic customer service. Setup was very easy, I had a couple questions about updating drivers and software and I called on a Fri night at 8pm and they answered the phone within 2 minutes. I have seen some comments about people complaining about the fan noise, I run my fans 100% all the time and I could care less about the noise, I want my machine to be as cool as possible. The only problem I have had is the Intel CPU overheating. I would recommend to anyone who purchases this computer or any with an Intel CPU to download HWINFO monitoring software and Cinebench stress test and get baseline numbers on your computer before moving forward and doing anything else. Months after my purchase and reading online gaming forums I decided to take a peek and my CPU was maxing out at 99C. Cyberpower quickly diagnosed the issue and offered me a new CPU. I was able to get my temperatures under control through tweaks made to the BIOS and the machine performs flawlessly so I don't think I will be replacing the CPU, but I would warn anyone purchasing one to keep an eye on their temperatures. Its a beautiful machine and I am happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Im not a bot! This thing is a beast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i said. Im not a bot, being honest, this pc is a monster, is just perfect, i can run multiple things at the same time, im literally playing warzone while im making this review. I love it just so good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing gaming PC! came w/ FATAL windows error

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a 10/10 for modern gaming, as i specifically purchased this for Battlefield 6 which it runs on Overkill settings, 1440p at 144 fps SOLID. The only reason i'm not rating it 5 stars is because of Best Buy's customer service during a problem I had with the computer crashing 2 days after getting everything installed and running. They insisted that I return the computer, which was enough of a struggle to pick up by myself. I was in no mood to lug it all the way back. The employees at the Saugus, MA Best Buy location were half-asleep when I picked this up and said nothing when i pointed out the damaged box and what appeared to be water/grease stains on a crushed corner of the box. This was the first of several PCs I have bought where I didnt have it covered by Best Buy Total. Luckily I know my way around computers, and after changing some Windows boot options and resetting it, my crashing problem was resolved and has been problem-free for almost a month. After supporting Best Buy for close to a decade, I was very close to paying off my balance and canceling my card right there when they told me my ONLY option was to return it or pay for Geek Squad to come over eventually to fix it... When buying an expensive product such as this, always use extreme care, document the condition of the product, and do not let big companies scare you into having your gaming experience interrupted. Make sure your cables are all plugged in correctly and try to get a friend that is tech savvy and wont tell you somethings broken just to make a dollar!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processing speed

    Rated 5 out of 5 stars

    Excellent results for a non-gamer (data scientist)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the data sciences, and I originally purchased a different CyberPowerPC Gaming computer (link at bottom) for an important, processor and SSD-intensive project. I benchmarked the machine with the applications I am using (Python, VB.Net, MySQL and MS Excel). The machine performed very well, except for some disappointing results with MySQL (slow query times on specific tables). It was bad enough that I returned that machine and I ordered this one instead. I thought perhaps there might be some incompatibility issue between the hardware and software. In order to make the comparison apples-to-apples, I installed the exact same 64 Gig memory chips in the new machine, and moved the same SSD I was using directly over from the previous machine. Bottom Line: I still do not know exactly what the problem was, but I really don't care. This machine is a screamer extraordinaire. I have benchmarked it up, down and sideways. For my purposes, the performance is nothing short of outstanding. Strangely enough, this new machine not only solved the problem I was having with MySQL, it runs nearly 30% faster than the previous CyberPowerPC on quite a few critical metrics! I was really pretty astonished. Anyway, I am not a gamer, so I cannot speak to the graphics card performance. But it is a very good value for my purposes. https://www.bestbuy.com/site/cyberpowerpc-gamer-supreme-gaming-desktop-intel-core-i9-14900kf-64gb-memory-nvidia-geforce-rtx-4070-ti-super-16gb-2tb-ssd-white/6575110.p?skuId=6575110

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Great pc..but

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts in this PC are amazing for the price and this computer absolutely destroys any and all games most would want to play with great fps... if it ran correctly. Cyberpower puts horrible CPU coolers in their pcs and currently my pc is thermal throttling just from booting it up and idling, constant 60-70c idle and maxed out at 98c while playing games on just high settings with low CPU load. Do not buy this computer unless planning to upgrade to a different CPU cooler as the CPU cant even get its full use because it is constantly thermal throttling If you are someone who does not know anything about computers and want to buy this to plug and play, absolutely do not buy this computer as it is almost unplayable and 100% not worth getting simply because the CPU will burn out and break at these temps over long periods of use.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Greatn PC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a high-performance PC that can handle just about anything, the CyberPower PC with an Intel Core i9, 32GB of RAM, and an NVIDIA GPU is a fantastic choice. It’s fast, powerful, and capable of running memory-intensive programs with ease. Whether you’re a gamer, creative professional, or someone who just needs raw power, this machine will not disappoint. I’m thoroughly impressed and highly recommend it to anyone in need of top-tier performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality doesn't come cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that this PC's got some of the best-performing specs on the market, it's worth the hefty price tag. Haven't played a game that wasn't a breeze for this thing to run. I've heard that the CPU can run pretty hot, but I don't think I've exceeded 70 F so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price match not able at best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy announced all the time to match the price gave me really hard time didn’t match the price that when I bought these gift for my grand kids

    I would recommend this to a friend
  • Pros mentioned:
    Processing speed

    Rated 5 out of 5 stars

    Insane Power for Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this CyberPowerPC with an Intel i9-14900KF, RTX 5070 Ti, 32GB RAM, and a 2TB SSD. Blazing fast, handles everything effortlessly. Highly recommend for gamers & creators!

    I would recommend this to a friend
Sponsored