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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,449.99

Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Gaming Desktop's overall performance and speed, especially when handling demanding tasks like 4K video editing. Users also appreciate the quiet fan and effective cooling system that keeps the system cool during heavy gaming. The design and graphics card have also received positive feedback. However, some users have reported issues with the CPU.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-137 of 137 reviews
  • Rated 2 out of 5 stars

    Ok pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts in the pc images are different from what I got. They gave me a gigabyte 5070 ti and an 057610 motherboard. Going to build my own gaming pc from now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spending more money to fix something

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10. It started with Windows being installed wrong and Best Buy refusing to take the computer back because I did not purchase a warranty through them. I had to spend an extra 280 dollars for a windows key and ssd to get it working how it should’ve out of the box. You hear the horror stories of pre builts and stores and here is another for you. It’s a fine computer now that I have fixed it but I shouldn’t have had to fix it in the first place.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cpu

    Rated 1 out of 5 stars

    Pre build CyberPC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO GOOD PLEASE STAY AWAY FROM THIS BUILD CPU WENT OUT ON ME AND KILLED THE MOTHERBOARD TWICE. Intel Ultra series should have not been released they are very unstable and full of problems. Go AMD OR OLDER I intel chips.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Graphics card issures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this computer a great review but now i have to reinstall my graphics card driver almost every day because it is showing green dot all over the screen and the only way to remove it is by reinstalling the graphics card driver. The graphics card is a gigabyte graphics card. I wish they would had installed a MSI instead. If this keep recurring I'll take it back to bestbuy.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Would give it 0 if i could.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First won worked for less than 30 days. My first symptoms started with monitoring not working, then no keyboard, then shortly after that no lights at all. I was able to return first one but the second one failed at 65 day mark. Now I have no computer and a store credit. If you buy this make sure get the warranty because you will need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paid For PC and Got a Firework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of trash that already burned out only about 16 days after buying it without even pushing the computer hard. Best Buy only tried selling me a 200$ service to diagnose it not repair it so i'm taking my money and hopefully fixable pc somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BLUE SCREEN AND CRASHES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THE COMPUTER AND ITS GETTING BLUE SCREEN AND GAME CRASHES. Computer restarts out of nowhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pc help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this pc for less then a year and it’s making noises like the roo fan is hitting a cord or a screw is loose I took it apart and can’t seem to find the problem I need help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a broken power cord. After swapping that it worked for 2 months before it wouldnt even turn on. Best Buy returned it. Bad quality for the price.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    GPU card failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer couldn't start using the NVIDIA card, but it was able to start with the onboard graphics card.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT PC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been awesome! I am relatively new to the PC gaming world and I wanted to purchase something that would perform and last for a long time. I am very happy to say that this PC is exactly what I was looking for. The speed and performance is unlike anything I’ve used before. Not to mention, it is a beauty to look at. You can customize the colors with the click of the button to personalize it however you’d like. I would definitely recommend this to anyone who is in the market for a powerful gaming PC!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Man, I love this thing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSFS 20 & 24 max settings, full cockpit build, running a Valve Index at 120. This thing doesnt even break a sweat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pc. Ive used several and have only had minor issues. You cant beat the black friday sales

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Desktop for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this Gaming PC today and it has lots of storage and memory and a good CPU and GPU for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Desktop for great price. Can not find anything better. I will recommend it to my friends for sure !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set up! The quality is amazing, im able to play any game with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Fan noise

    Rated 5 out of 5 stars

    best tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a very good product its very quiet so you dont haave to worry about noise

    I would recommend this to a friend
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