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Overall Customer Rating

84%of customers recommend this product.

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Customer Ratings & Reviews

1-18 of 18 Reviews

    • Brand Response

      CybertronPC Customer SVC 

      March 21, 2017

      Siyi,

      We are extremely sorry to hear about the experience you've had so far. That's never what we want a customer to go through, and want to ensure you that we never ship out used or refurbished PC's marked as new.

      Please give our friendly Customer Service Staff a call toll-free at 1-855-490-2569 and we can absolutely help you get this all resolved, and get you the PC that you paid for.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      March 6, 2017

      Ru4pat21,

      We're sorry to hear that the system does not appear to be performing as intended. Please know that if Best Buy is not able to assist, our friendly Technical Support Team is available to you, and can be reached toll-free at 1-855-490-2569.

      Your system comes with a one year warranty along with Lifetime Technical Support, so feel free to contact us for any assistance you need.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      June 23, 2017

      Jonnyblu,

      We are glad to hear you are enjoying your CybertronPC, though the GPU issues is something we want to apologize about. For future reference, your system does come with Lifetime Technical Support, so please do not hesitate to take advantage of it by giving us a call toll-free at 1-855-490-2569. Our friendly Technical Support Staff is always more than happy to help with any questions or concerns that you may have.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      May 8, 2017

      Navybird45,

      We are sorry to hear that your system is failing to boot into Windows. From what you've described, we may have a very simple solution to the problem that will get you up and going in less than a few minutes.

      When you have a chance, please give our friendly Technical Support Staff a call toll-free at 1-855-490-2569, so they can walk you through the fix, and help you start enjoying your new CybertronPC! And that goes for all customers, if you are having any issues, please give us a call!

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      April 18, 2017

      Patrick,

      We are truly sorry about the issues you've had with your CybertronPC. Very rarely do we have operating system related issues right out of the box. If that is the case, a reinstallation of Windows will typically resolve the issue. Still, we understand you've already called us in regards to this, and we hope that you will give us another call, so that we can put a resolution in place to take care of the issue completely.

      If the number is needed, we can be reached toll-free at 1-855-490-2569.

      Thank you,