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90%of customers recommend this product.

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1-20 of 29 Reviews

    • Brand Response

      CybertronPC Customer SVC 

      August 3, 2017

      Maygog,

      We are sorry to hear about the issues you've had. The display issue can usually be rectified by ensuring you are plugged into the video ports next to the red sticker that says "Attach Display Here".

      In regards to the manual, this system does not typically come with a user's manual, so this is very strange, especially when you state the box looks as if it has been opened. We specially seal all of our boxes to ensure you can clearly see if it's tampered with. Please give our friendly Technical Support Staff a call toll-free at 1-855-490-2569, so that we can help resolve these issues.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      August 9, 2017

      GamerGeek,

      We are sorry to hear that you are having issues with your new CybertronPC. We do not, nor have we ever sold used units as new. While it's not impossible this was a re-boxed return, we do not condone reselling our units as new if they have been used before.

      As for the question regarding the video cable connection - this is standard procedure as it's not impossible that the video cable was plugged into the integrated video slots instead of the slots for the dedicated video card, though we do apologize if it came off as demeaning or rude, as that is not the tone meant.

      If you still have the system, we would be absolutely more than happy to assist you in getting this taken care of. Our friendly Technical Support Staff can be reached toll-free at 1-855-490-2569.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      May 18, 2017

      ITBoss,

      We're sorry to hear about your out-of-box experience, we pride ourselves on our Customer Service and build quality, so an issue like this is never something we want our customers to go through. While we understand you already contacted us, and have decided to go another route, we wanted to inform you that we will be launching an investigation on our end, to ensure this issue does not happen to future customers.

      If any current or future customers have questions or concerns, please do not hesitate to give us a call toll-free at 1-855-490-2569. We're always more than happy to help.

      Thank you,