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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2203 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,203 reviews
  • Rated 5 out of 5 stars

    AMAZING PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it works with my google assistant and it’s very easy to use just by downloading the C by GE app and you need wifi si if you don’t have wifi i don’t recommend you get this product otherwise it’s perfect and bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Adriana! We hope you enjoy your new direct connect lights. -C by GE Support

  • Rated 4 out of 5 stars

    Good Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup has some glitches, but once they were working they look great! Good deal at the time too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their really useful for not having a Alexa or google the only problem i have with them they have a slight delay in the color change  which isn’t a big deal but i like it would recommend 

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review, Ryan! We are thrilled to know that our products have provided you with a satisfying experience, and we hope to be able to continue this trend for as long as you'll have us! - Cync Support

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Buy the white ones, not the color ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE app failed to communicate properly with the Google Home app, but fortunately, you can set the bulbs up directly in the Google Home app (I'm on Android). During testing of a single bulb (of 4), I noticed that response of the bulb from the home app was snappy, but it only reacts when you lift your finger off the screen (i.e.: if you dim it, it won't dim until you finish adjusting the brightness). White spectrum of colors work as expected. HOWEVER, forget color. The RGB LEDs that mix to form colors are WAY underpowered, so you will be lucky if you get HALF the max rated 800 lumens if you do red/green/blue/etc. The light is also noticably flickery (at least for non-white colors). See my photos: I took pictures with identical camera settings on high-shutter speed (1/4000 sec) of the GE color bulb (set to pink), Lifx color bulbs (set to pink and white), and a regular white LED bulb (in that order). Only the GE bulb is a flickery mess. You can see by the color-banding in the rolling shutter of the camera how slowly the GE light is pulsing the color. There is not a quality circuit board inside. If you are sensitive to minor fluctuations in light brightness, you WILL notice it.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Nimoy, thank you for the valuable feedback! We're sorry to hear you were having issues with the C by GE app pairing with Google Home, definitely not the behavior the devices should be having. Whilst the Google Home does have color options for the light, the C by GE app will have a full color wheel spectrum to change colors with a customizable color wheel. If you need additional assistance, please reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 5 out of 5 stars

    CYNC App

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new CYNC app is great. It was super easy to setup and the interface is very clean and intuitive. I really enjoy the lighting scenes that can be setup. The colors look great when I put the bulbs in my fixture.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are pleased to hear that you are utilizing our 'Scenes & Schedules' feature, for an even easier way to manage your Smart Home! Thank you for sharing your input and letting others know the positives that come from choosing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bulbs can be very bright (especially when both are in the same fixture). Only problem I've had is that there are occasionally some hiccups when changing light color, but I suspect this might just be my wifi acting up.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We appreciate you allowing us to be a part of your smart home venture. If you would like any assistance in the future we are always here to help! - Cync Support Team

  • Rated 5 out of 5 stars

    Great lights for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck definitely these lights do a tremendous job specially if you have a you have an Alexa or google speaker controlling by voice. Was really surprised on how bright they actually got when you adjust to the maximum brightness level.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The only thing brighter than our bulbs is this glowing review! Thank you for being the best part of C by GE!

  • Rated 5 out of 5 stars

    Great lightbulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really cool product. No Hub needed, bit can work with Google and Alexa. Super easy to install (just like changing a lightbulb) and the color options are endless. They clean work together or independently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome light , love that you can control it from your phone , but sometimes it doesn't work. Overall great purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review and regret any issues you experienced with your devices. Please reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Rated 4 out of 5 stars

    Good Light for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google home and is pretty much plug and play.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Marcus, we are happy to hear that you had a seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Easy to set up and so many colors to choose from. Bought them for a game room but they are so cool that I decided to use them in my room. Will definitely buy again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for the kind works QueenLiz we are glad you are enjoying our products, and thank you for taking the time to share your experience!

  • Rated 3 out of 5 stars

    Lacks any real features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs are vibrant but the app is absolutely horrendous. If you're looking for the most basic possible experience these are that. As far as bulbs go they're in the upper end of brightness and color accuracy but the app... Oh the app.. on/off color/brightness. Those are your options. Whereas other brands have automation and integration letting you create an experience this is good for "hey honey make it blue"

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the feedback it helps us improve our app and products. We do also have a feature called automations and scenes to do exactly what you just described. If you would like help getting that setup please reach out to us at 1-844-302-2943. - C by GE Support

  • Best Buy Employee

    Rated 5 out of 5 stars

    Cync rules

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To fun and the app is free. You can save your favorites colors on the app!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello James, we are thrilled to hear that you are having an enjoyable experience with Cync so far. Thank you for your review! -Cync Support

  • Rated 5 out of 5 stars

    Great Smart LED light bulb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart light bulb without a hub just the application. Very easy to connect with wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best RGB light bulbs I’ve bought brightness is way better then I thought and a lot of colors to choose from. The app is simple and not too complicated. 100% recommend

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you are not only enjoying our app but also our Smart Bulbs. We appreciate you allowing us to make your home a little brighter. - Cync Support Team

  • Rated 5 out of 5 stars

    GE Direct Connect Smart Bulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well please with my GE direct connect smart bulbs, once the app was downloaded, I was able to work magic.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking time out of your busy day to leave us this feedback! We thank you for choosing us to be apart of your smart home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    C by Ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great the led light bulbs are easy to connect to your wifi you download the app on your phone and control the light bulbs to your liking it's fantastic!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Rated 5 out of 5 stars

    Atmosphere change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how these lights change color and help to set up an atmosphere in our rooms.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is thrilled to hear all about your positive experience with our Full Color Direct Connect Smart Bulbs. We appreciate you choosing our brand above the rest and we look forward to embarking on this Smart Home journey with you. -Cync Support

  • Rated 5 out of 5 stars

    Alexa lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up just follow the instructions, then the next day the light is in the Alexa app. It’s a quick response

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support Team

  • Rated 2 out of 5 stars

    Beautiful lights, poor app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work very well. Colors are brilliant and they work inside and outside in my covered porch. Unfortunately, the same cannot be said for the app. The schedule fails to turn off lights quite frequently.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - We appreciate the honest review and regret any issues that you have experienced with the scheduling feature in the Cync app. This is certainly not the experience we wish for our customers. Please consider reaching out to us directly at 1-844-302-2943. We would love the opportunity to work with you to get this issue resolved. -Cync Support

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