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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,211 reviews
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, fun to use! Got these lights for outside my garage. Love the fact I can change the colors and set up routines for them to come on and go off. Definitely make the holidays a de-light!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful to be a part of that experience. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Easy Install Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. I love how easy the setup is through Google Home app. Love the brightness of these as well. Also since I have these outside I can use the different colors for different holidays. Highly recommend these.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing C by GE for your smart home needs and happy holidays on behalf of the GE team! - C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Lightbulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty cool on changing color from phone It'll be much cooler if it could also act like a strobelight.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying your experience with our bulbs. Thank you for also providing us with your feedback, we will be passing it along to our development team. – Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally straight forward to connect with app. Many colors to choose from.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear about your positive experience with our Direct Connect Full Color Smart Bulbs. Thank you for choosing Cync and for taking the time to share this review. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great lights! Will buy More!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the lighting is great. I have not had any issues. Very easy to pair with phone or other devices. I’ll definitely be buying more of these!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart bulb! It changes colors just fine... and they it works just fine with Alexa! I haven't use the other bulb at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cool. Many colors and “light shows” to choose from. Connects pretty well as long as you don’t turn a lamp off by the lamp switch. Only a wall switch on/off does not interfere with connecting.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your review of Cync Direct Connect Light Bulbs! We're glad to hear that the Light Shows and color options have been fun to explore. If you have any questions, please feel free to reach out to us at 1-844-302-2943 or cyncsupport.gelighting.com. We would love the opportunity to improve your experience. -Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Party lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these light on my island in the kitchen and now I can set the lights to what ever holiday mood. Great for party settings. I do have some trouble with the connection when I'm changing the colors, but eventually I make it work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to decorate your home for the holidays. We hope you enjoy your new lights! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Grest Led Lights

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best them for my room and looks good with brilliant colors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to connect smart bulbs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much fun with these color changing light bulbs. I wanted smart bulbs to connect to my Alexa, and the color changing option was a bonus. These were easy to connect to the apps (both Alexa and the Cync app), and likewise easy to control with both. You get more color options through the Cync app, so if I'm not using voice control I typically create my settings there rather than on the Alexa app. Overall really happy with my purchase and would definitely get more in the future.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Natalia, thank you for taking the time to share your setup experience with Alexa. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re relatively easier to set up than I’ve thought. They’re conveniently changed colors & brightness via Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Having these experiences is something we are delighted to hear about. Thank you for taking time out of your day to leave a review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bulbs Are Just Okay...GE Ecosystem Not So Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bulbs to fill in some gaps of my Hue lighting system at a fraction of the cost. I was loathe to download yet another smart home app on my phone/tablets, but seriously, Hue is way too expensive. The GE app (called Cync) isn't terrible as smart home apps go. It paired my lights very quickly and synced them to the Alexa app with no problem. Alexa integration works well. I was a bit amused by how they blink on -- one by one. The problems: The color reproduction is poor, especially when compared side-by-side with Hue bulbs. There is no app that I have found that can integrate these bulbs with the Hue ecosystem -- other than Alexa (you can command a room with mixed bulbs to, say, red), so no setting up colored scenes with these and Hue bulbs, and wireless switches and motion sensors for Hue bulbs will not work with these. This wouldn't be much of an issue if you want to put some of these in a separate room, BUT, if you want to control them with a GE wireless switch and/or motion sensor, they WILL NOT work with Alexa/Google/Siri. So if I want to control the room that these are in with a switch from GE I lose Alexa control. What sense does that make?? I will not buy into the GE ecosystem any more. Especially since I have since found a brand of bulbs that integrates perfectly into the Hue system at half the price of Hue bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your feedback and review. We hope to expand the compatibility of our wire free switches to be available for google and Amazon Alexa. Your feedback is greatly appreciated and will be shared with our development team for future improvements. -Cync Support Tea

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the app to turn on and off even away from home! I can turn porch light on when i pull up. Love turning lights off in bed and changing colors and brightness.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Michaud for this pleasant review! We are thrilled to hear our system has made managing your Smart Home a breeze. Your business is valuable to us and we are appreciative you chose Cync over the rest. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY THESE NOW!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. They are perfect for movie night when you want to have the light color match the movie, when you are laying in bed and only want a small amount of light, or any other time. I love that I can leave a room and not have to worry about if I turned the light off. I have many times gotten into bed and forgot to turn the living room lights off so instead of having to get up and go downstairs I just turned them off from my phone. Super fun and convenient.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love seeing positive reviews! Thank you for taking the time to share your thoughts, we are thrilled you chose us to enhance the quality of your Smart Home! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Grouping tricky with Google Home.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to trick my Google Home Assistant to group them for voice use. Not too difficult but Google Home doesn't have a way to group bulbs, just speakers. The colors are vibrant and white options are great. LOVE the dimming features for all colors. I hope this info is helpful. Tip for grouping issue: give a unique name to a "room" and link then there. Use that unique name when speaking to google and it will work them together.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your suggestions for the community to consider. We are thrilled to hear that you are enjoying the benefits of smart home lighting. Thank you for allowing Cync to be your choice for your smart home needs. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Fun and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs were very easy to set up and were the only ones that worked with the distance from my home. I like that you can set each one to a different color or have them I’ll be the same.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking time to leave us this review! Thank you for allowing us to be a part of your Smart Home Venture, and make your home just a little bit more colorful. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Decent bulbs, but not very smart home compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bulbs themselves, along with the Cync app.. My only complaint is that they aren't compatible with most of the well-known and widely used smart hubs/speakers/apps. Luckily, I use Alexa and Google Home, and it works just fine, but most of the other apps and smart home services I use aren't compatible with these great little bulbs. Other than that, the colors are decent variety-wise, but could be a tad brighter. Overall, would recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us! We will be passing along your suggestion to our development team as we are always looking for ways to improve user’s experiences with our app. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    can't go wrong with these boys!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though i've moved on from these bulbs due to them not being compatible w/ apple home, i have nothing but positive things to say about these bulbs. super simple. they did get disconnected from my google home a couple times, but was very easy to reconnect

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with us, Chris. We greatly appreciate the review and your time. We are happy to hear that you enjoyed using Cync bulbs. Thank you for choosing Cync! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    DIRECT CONNECT SMART BULB REVIEW.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work just as advertised. Set up is a breeze. the lights themselves are a good value for the cost. Love the fact that you can change their color.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team

  • Rated 4 out of 5 stars

    Decent lights for scheduling and color schemes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good with the sync app. Bought to complete my lamp requirements with couple of backup. App allows automatically turning on/off lights on a schedule. After making schedule changes, it usually takes couple of days to register and work properly. The reason for 4-star.

    I would recommend this to a friend