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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,211 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my whole living room set up with these bulbs. They are attached to my Alexa and just voice command. In the Cync app you can easily change colors of 1 bulb or all the bulbs the same.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so grateful to be included in your smart home venture! Thank you for allowing Cync to be your choice for your smart home needs and we hope you continue to enjoy life in Cync. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some glitches getting it to hook up to google. It could be a google thing and not the bulbs but it was a pain. They are now connected and working just fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get your new lights setup! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Smart Lights

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these bulbs, they connect easily through the GE Cync app and they work fine with Alexa and the colors are amazing!!! A little pricey but you don't have to deal with issues!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for being a valued customer, NiniMoon! We are thrilled to hear you are happy with our Full-Color Bulbs. I hope in the future we can continue to provide you with exceptional quality and more positive experiences! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    These Smartbulbs are legit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lights. Install is a snap after downloading the C by GE app. Has all the bells and whistles. Scenes, scheduling and all the colors. If your vigilant you can catch a 4 pack for half off like I did. I highly recommend these bulbs, you won't regret it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation GeneT! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works as intended would buy again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Sevensixfive, we are glad to hear that you are enjoying your Cync Direct Connect Light Bulbs. If you ever have any questions or require assistance, please don't hesitate to contact us at 1-844-302-2943. The Cync Support team is always available to help! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very Colorful and unique

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really cool when they work. Sometimes they are intermittent when connected to the app. Not as bright as I would like but ok.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us and leaving us this feedback, when it comes to your devices being intermittent this could be caused due to your devices distance from the smart device you have the app installed on. We appreciate you taking time out of your busy day to leave us this review! – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fun & functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them in every lamp in the house! I love that I can change the mood in each room

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Marie, we are so happy to hear that your Cync Direct Connect Light Bulbs have improved your space. Thank you for choosing Cync for your smart home lighting venture! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool lights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy and quick. Did have issues with some lights not reconnecting after the sockets lost power. Works great with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Perfect smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy I've done so far with respect to lighting. My daughter is really enjoying these lights, can change the colors in finger times via Google home app. And it changes in seconds.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to be your Smart Home brand of choice. Thank you for sharing this review for our Direct connect Full Color A19 Smart Bulbs. We are happy to hear that you are enjoying their ability to integrate with your Google Home voice assistant for an even easier way to manage your space. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fantastic light bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights! I have been buying them when they go on sale and replacing my lights one by one. I love the amount of colors they can do and add so much to a room. The updated app is really nice and easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Vibrant colors and fun lighting changes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color options. It really changes the mood of the room, and the colors are fun and vibrant. Each of my teenage sons has one in a lamp in each of their rooms. They love changing the colors via the app on their phone. A big hit and a great gift.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that Singers! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great for ambience lighting on a budget.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulbs, i bought this to enhance the background for my stream setup. They work really good if your on a budget! Grab a couple lamps and your good to go.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Dakota, thank you for leaving a positive review! We appreciate hearing that your Cync Full Color Direct Connect lights have enhanced your streaming background. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great budget lights.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights. The white is really bright. Other colors are dimmer. I noticed an issue connecting the 4th light bulb. I had to disconnect one of the lights to be able to get the fourth one to work then I connected them all.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking the time to leave us this review! We are happy to hear that you were able to connect your final bulb. Should you ever need assistance in the future please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great rgb bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cync bulbs are easy to use and have lots of customization options

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We strive to make Cync Smart Light Bulbs both easy and fun to use. We're glad to hear this has been your experience! Thanks for sharing your review. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color my way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Direct Connect is the newest release of the GE color blubs. Nothing to say except I am a happy camper. Well, guess it would be sweet if there was a way for it to randomly change the blub colors when on. If someone figures that out do advise :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you enjoying your new smart home lights! C by GE is getting a new app called Cync and it is coming soon. You can find more details here: https://www.gelighting.com/cync-smart-home-app. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Super easy and cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were super easy to set up and they’ve added a lot of color to our living room and fireplace. You have to download the Cync app to make it work, but it was easy and has been seamless with our Amazon Alexa. We are very happy with them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences with us and glad to hear you are enjoying your new lights! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Mr Robinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are awesome. It took me awhile to get upset up I didn't know much about 2.4 gigs and 5 gigs but the company walked me through took their time and I am enjoying these bugs all. All my rooms have a different setting and it is good

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    did the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the job done. Hard to connect at times though.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your feedback! I We appreciate your review and will use it to make improvements. Please also consider reaching out to our Support Team by calling 1-844-302-2943 if the connection issue persists. We would be more than happy to help. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Smart bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time connecting to my WiFi. I’m a bit frustrated. Going to purchase an extender to see if that helps

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your review of your Cync Direct Connect Light Bulbs! Please feel free to contact us at 1-844-302-2943 for assistance with your app or devices. A stable Wi-Fi connection is required for Out-of-Home Control and other features. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE lights easy setup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, lots of different lighting modes. Have them set up in bedroom and living room. Works with google nest mini

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Elizabeth for choosing Cync! We are glad that you are enjoying your new Full Color Direct Connect Smart Bulbs. Our team is also thrilled to hear that you are taking advantage of our lights ability to connect with your Google voice assistant for an even easier way to manage your smart space! -Cync Support