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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2205 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,205 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    A Brilliant Smart Home Addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the Bluetooth light bulb to my home, and I'm genuinely impressed with its capabilities and the convenience it brings. This isn't just a light bulb; it's a versatile lighting solution that offers an incredible amount of control right from your smartphone. What truly stands out is the intuitive phone interface. From the moment I downloaded the companion app, setting up and connecting the bulb was a breeze. The app itself is well-designed and incredibly user-friendly, making it easy to navigate through all the features. The flexibility this bulb offers is its greatest asset. I love having the power to completely customize my lighting experience. The timer options are a fantastic addition, allowing me to schedule lights to turn on or off at specific times, which is perfect for waking up gradually or ensuring lights are off when I leave the house. But the real game-changer is the ability to select color options, including the warmth of the light. Whether I want a vibrant blue for a party atmosphere, a soft, warm white for relaxing in the evening, or a crisp, cool white for reading, this bulb delivers. Adjusting the warmth of the light is particularly useful, as it allows me to create the perfect ambiance for any mood or activity. Overall, this Bluetooth light bulb has exceeded my expectations. It's a simple yet powerful upgrade that truly enhances the functionality and comfort of my living space. If you're looking for an easy way to add smart lighting with extensive customization options, I highly recommend giving this a try!

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Super easy setup and loads of options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE's Smart Home Light Bulbs offer a seamless transition to a more connected living space. Easy setup and compatibility with popular smart home platforms make them user-friendly. The ability to adjust brightness and color temperature via a smartphone app adds convenience. However, occasional connectivity issues and a higher price point compared to traditional bulbs may be drawbacks. Overall, a worthwhile choice for those seeking the convenience of smart lighting in their homes.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving a review for Cync Direct Connect Light Bulbs. We appreciate hearing about your experience with setup and compatibility. If you have any questions or need any assistance, please contact us at 1-844-302-2943. We're glad to help! -Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Lights Great. Cync App, not so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best color smart lights on the market. The biggest issue I see is the Cync app needed to define the lights. The app is difficult to use in that MFA uses email ONLY and not a cell phone text message, AND, the overall Cync app design is difficult to navigate. Cync should take a look at the Smart Life app for ease of use tips!

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Price
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    App not reliable - only works half the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the light itself is not the problem - I have only installed 1 bulb so far. Colors are great and bright. They are very comparable to my other lights (the original company). The problem lies with the app. Set up was very simple and it linked up with and was recognized by both Alexa and Google home. However, the app doesn't work 50% of the time as I can't get the app to turn on the light. I have the same issue with voice commands to either Alexa or Google Home - they will say the the light is not responding. When the app doesn't respond, signing out will require you to wait for a security code sent via email. After you enter the code, the sign in will be complete. Unfortunately, I also have issues where the app won't work even after entering the code - it just keeps "searching" like it is in a loop and won't continue. This is a pain as every time you log out you have to wait for the security code email to log back in. My light is downstairs and if I am upstairs and try to turn off the light, I usually have to go downstairs and just physically turn the light off. Thankfully, I paid half price for this set of light bulbs during a holiday sale. If GE can fix the app/connectivity issues, they could have a winner based on price and light bulb performance compared to the more expensive ones. Hopefully they fix the app issues sooner rather than later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color changing, Price
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great Lights, Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Philips Hue bulbs for years but they're ridiculously expensive. When it came time to get more full color bulbs recently, I came across these C by GE products. I really didn't want yet another app to control my lights, but I figured I'd tolerate it given the fact that the GE bulbs are half the prices of the Philips bulbs. The GE bulbs are every bit as good with vibrant colors and a nearly infinite color palette. The app is as good, or maybe a little better than the Hue app. The bar is low there, however, because the Hue app is terrible. All in all I love these C by GE bulbs and will be buying more.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be one of your choices for smart home lighting. - C by GE Support

  • Pros mentioned:
    Color changing, Compatibility
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart lights actually work wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are quite the upgraded from traditional bulbs. They work well with the cync app and with Google home. I do have intermittent connection issues when looking at the lights on Google home but the cync app seems to connect reliably. Which CANNOT be said about the smart plugs. I do wish the cync app had more customizable features.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Compatibility, Ease of use

    Rated 5 out of 5 stars

    I Love The Color Options!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Depending on what I’m doing around my house, I can set a color mood. I use the cool white mostly, it’s easy on the eyes. I have these bulbs connected to Alexa and Google and depending on which device I’m near, I can ask it to adjust the lights or turn them all off when I’m leaving home. I would definitely recommend! I do love the GE better than Phillips but I have both.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the many possibilities and benefits of smart home lighting. Thank you for reviewing our app and products! -Cync Support Team

  • Pros mentioned:
    Color changing, Setup
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Google Smart Lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these while they were on sale. Works very well, setup was super easy in the Google Home app. Love the variety of colors you can select. I’ll knock on the this, occasionally when you attempt to turn off multiple lights on the app some will stay on. Other than that, great buy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is great to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team

  • Pros mentioned:
    Color changing, Setup
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Almost perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plethora of colors are vibrant and easy to change. Setting up was straight forward. The only problem is with the app. I'm tried of having to sign in every time I open the app, and sometimes I have to turn my lamp off and back on to have it reconnect to the app. Worth the money I spent though.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi, thanks for bringing this issue to our attention. We are currently aware of the issue with logging in each time this seems to be affecting android users only. We are working to get this resolved as soon as possible and regret any inconveniences that this has caused. If you need any immediate assistance with you devices please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use, Price

    Rated 5 out of 5 stars

    Light party

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these light bulbs, they were very economical compared to other brands and look beautiful. The setup took a little long, specially linking it to Alexa, there are a lot of steps but youre done its very easy to use via their app. Lot of color schemes and even animation. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with Cync Smart Light Bulbs. We are grateful for your feedback as we always strive to improve our app and devices. If there is anything we can address or resolve for you, please contact us directly at 1-844-302-2943. Our team would be happy to help you with any setup or device control concerns. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Good deal for color bulbs, easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want or need smart LED light bulbs that do all shades of white as well as color, these are a good way to go -- especially if they are on sale. I got these for about half the cost of the other name brand bulb and they have the big advantage of NOT needing a dedicated hub. You can control them with the smartphone app or by voice, with Alexa. Setup can be challenging with some smart bulbs but I got everything working in less than 30 minutes. (Tip, make sure you let the bulbs complete their complete cycle of flashes when first turned on before hitting "continue." Setup may fail if you do not do this) The GE C app leaves a lot to be desired but is no worse than most of the other brands. It took me a while to figure out how to get them to be anything other than white (click the small round icon next to each bulb). Every possible shade of white, from a very yellow warm to cool bright daylight are possible, as well as any color. And they are fully dimmable, of course. The app allows you to turn the lights off and on at certain times, including sunrise and sunset. Alexa integration went fairly smoothly but requires you launch and sign onto your Amazon account first. Once this was done, voice control works most of the time using Alexa devices. If you have smart bulbs from several different manufacturers, Alexa integration makes them easier to control in one place, since you can assign them to rooms, to turn them all on or off at one time by room. Or turn off all bulbs in the house at one time. Overall, these a good choice if you are in the market for color bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey, Daytonadan. We love your honest and helpful review of our smart bulbs and appreciate you taking the time to share your experience with us. Thank you!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Bulbs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2-pack of these bulbs when they were featured as a Deal of the Day. My only regret is that I didn't buy a few more packages. Most of the lamps in my house have 3-way switches and it is pretty much impossible to setup the bulbs that need to be put into pairing mode. With these, I just downloaded the Cync app, screwed in the bulbs, turned on the lamp and followed the pairing instructions - took less than 5 minutes for the first lamp and less than 2 minutes the 2nd time. The colors are great and I like how easy it is to either dim the lamp or turn up the brightness. I think these are a bit pricey at the regular price so I'm waiting until the next time they are on sale to purchase more for the other lamps in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Clever and Easy Way to Warm Up Your Rooms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for some older table lamps and they are easy to control. I'm a huge fan of using bulbs to create warmer environments, so we like to warm up the room by lowering the Kelvin when possible. Just say no to high Kelvin, cold, harsh, overhead pot lighting! You may think you need it to see, but it makes everything, and everyone, look washed out. Glam and cozy up your spaces with these lights instead.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Beth, thank you for sharing your review of Cync Direct Connect Light Bulbs. We're happy to hear that the warmer color options have enhanced the coziness of your space! If you're looking for more ways to customize your lights, or if you have any questions, reach out to us at 1-844-302-2943. We're glad to help! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    DESIGNS NEED IMPROVEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designs need a lot of improvements. The physical designs and the colors of the lights and the intensity of brightnesses are depressing. I love how there are so many colors! The app is also quite easy to use! Need to introduce more languages so older people can use and so on.. Make the app children, animals, and elders friendly.. Make it safe, simple, easy, basic, and convenient to use and so on.. Matte finishes are depressing.. I like glossy finishes better (: So many colors but the lights are not bright enough! I added these two to my ceiling fans and with the cover.. my room looks gloomy! depressing and negative... Make lights brighter and introduce pure white color! One click and the pure white emits out of the bulbs! I love bright settings... There are bars to adjust the brightness so it is okay to make the bulbs so much brighter and we can just use the bars to adjust the bulbs if they are too bright.. Currently.. the lights are not bright enough I love the easy adjustment of blue, less blue, white, light yellow, and so on setting

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for submitting positive feedback Cutie! We recommend you to check out the A21 version of the Cync Full Color Direct Connect Light Bulbs they are a lot brighter than the A19 version. Your feedback is important to us and has been shared with our development team. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Nice bulb with a lot of color features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulb with a lot of color features. Easy to use and install app for operation. scene setup available. only downside it the app needs the device refreshed quite often and synced to network. otherwise fun features and quality product.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    **5/5 Stars - A Game-Changing Lighting Solution fo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled to share my exceptional experience with the Cync GE Smart Light Bulbs. Not only did they live up to their promises, but they've also brought a significant improvement to my daily life, particularly for my wife who suffers from migraine headaches. Setting up the bulbs was a breeze, thanks to the user-friendly Cync app and the clear instructions provided. The whole process took me about 20 minutes, and I was impressed by how seamlessly they integrated with my existing smart home system. The most impressive feature, in my opinion, is the ability to dim the lights. My wife often experiences intense sensitivity to light during migraine episodes, and being able to adjust the brightness to a comfortable level has been a huge relief. The dimming feature allows us to create a soothing atmosphere that helps alleviate her symptoms. It's amazing to see how something as simple as lighting can make such a significant difference in her daily life. But that's not all - the Cync GE Smart Light Bulbs have worked perfectly for me since installation. The color temperature and brightness options are fantastic, and the energy efficiency is impressive. I've noticed a significant reduction in my energy bills, which is always a bonus! I'm blown away by the performance and features of these bulbs. They're not only easy to use but also incredibly effective in improving our daily lives. If you're considering smart lighting solutions, I highly recommend giving Cync GE Smart Light Bulbs a try. In conclusion, the Cync GE Smart Light Bulbs are an absolute winner in my book. They're easy to set up, offer exceptional performance, and provide a game-changing solution for those who struggle with light sensitivity due to migraine headaches or other conditions. I'm thoroughly enjoying this product and would recommend it to anyone looking for a reliable and innovative smart lighting solution.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello HISWILL4MYLYFE, thank you for providing us with an exceptional review and allowing us to see how the Cync Full Color Bulbs have improved your everyday routine. We are thrilled that these bulbs have helped your family and enhanced your space. If you have any questions or would like to submit a feature request, please feel free to contact us at 1-844-302-2943. The Cync Support Team is always here to help, answer questions, and provide support. We greatly appreciate your review and for allowing the Cync brand to be a part of your home. All the best! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright bulb and simple set up. Only issue is since it doesn't require a hub, I have noticed that sometimes I have to switch on and off the actual light fixture to reset the smart part of the bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team

  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Affordable. Annoying setup. No Apple compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable smart bulbs if you find a good deal (I did). Works with Google Home and Amazon Alexa. No apple HomeKit compatibility. Setup in theory is easy. The app steps are very intuitive. But in practice it is annoying. The lights suddenly lose connectivity or just disappear from the app. Have to reset the lights using a long on-off-on procedure as described on their website. All these headaches only when setting up. Once setup they seem to work fine. They remember their last color when switching off and on (both from app, smart switch or just the power switch). They seem not to be affected by internet outages. Happy so far. Especially for the price I got them for.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you leaving us this review! We appreciate you taking time out of your busy day to leave us this feedback. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of color options. Love them. I'm still checking out all the color combinations.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Smart LED Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are amazing, when you set them up you can change the colors on your phone seamlessly. And schedule them to what time you want them on. Also the colors are vibrant/bright, but you can change them to your liking. I got these when they were on sale for $10. Overall a really goos option to deck out your office/room or living room.

    I would recommend this to a friend