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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,211 reviews
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good - easy set up with my google home - changes colors - i also use it on the cync app

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fun and coinvent lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a fun addition to the home. These were great around the holidays for changing lights to fun colors. These connect with digital assistants and have worked pretty well for the most part. Sometimes it takes a couple ties with Alexa to get the command to work, but when using the Cync app, they work every time nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use, Setup

    Rated 5 out of 5 stars

    Endless Color Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs. Super easy to setup and the endless colors are great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing, Price

    Rated 4 out of 5 stars

    Good Smart Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bulbs, these bulbs are bright, and good. For the price your paying for these bulbs, it's a steal of a deal. I personally think these bulbs are just as nice as the Phillips Hue, for a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart bulbs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, guided step by step set up through app and amazing color selection and

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your feedback, Ernest! We are glad that you have enjoyed our products so far. We hope to be able to continue this trend and provide you with exceptional smart home experiences! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a pair of smart bulbs. For some reason none of them (bought 2 pairs) will work on a lamp I have, which isn't faulty and accepts regular bulbs and a smart one from Xiaomi - me and Cync's support can't understand why. Software has a beautiful and well designed interface, allowing me to create a group of bulbs and program them as such. You can save favorites color and intensities and schedule them to be applied to a single bulb or group and it works well. I wish the favorites could be saved using a name, or showing what light intensity have been used, but this doesn't prevent it from being a great product for the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi Daniel, thank you for the positive feedback! We regret to hear that the bulbs were not able to work with your lamp. If the lamp or fixture has dimming functions these bulbs are incompatible with dimming style lamps or fixtures. If you need any assistance feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic colors. Very bright. Love that you can tell Alexa to change the colors or turn the light on/off. I did have one issue with a lightbulb not connecting but the other three have.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Kiviana for taking the time to come back and review your new lights! We are ecstatic to hear they are making a positive difference in your space. Additionally, we feel unsettled hearing that your fourth Smart Bulb was unable to connect. A technician is on stand by and would love to assist. For now, we recommend resetting the Smart Bulb. This process can be accomplished by following the instructions provided on our FAQ page here, cyncsupport.gelighting.com/s/article/factory-reset-your-device. Please call 1-844-302-2943 for help. -Cync Support Team

  • Rated 5 out of 5 stars

    Great++++++++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is super easy through the app and connects to Google Home very easy. GE did a good job on these, i have a mix of different smart light brands in my home and these usually work the best :)

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so glad to hear that you had an easy setup experience with your Cync Direct Connect Light Bulbs and Google Home! Thank you for taking the time to share your review with others. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    C by GE bulbs + Best Buy = Terrific!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these bulbs for a Christmas gift - daughter loves them. She said they are perfect and work great. The color wheel offers options for color or neutrals, and you can control brightness. Connects well with her Alexa device. Bonus was the sale price around Black Friday / Christmas, and they arrived the same day I placed the order. Fantastic!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy you were able to pick these up at a deal! Thank you for taking the time to share your thoughts and experiences we hope your daughter continues to enjoy her new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Very reliable product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome products! I bought some for my family some years ago and their internet did not support the bulbs too well. When my wife and I moved into our new apartment about half a year ago, we replaced our bedroom light as well as our living room light and we have been very happy with the new bulbs! With seamless connection to our Alexa, we can turn off or on our bulbs or even dim them whenever we want. It’s also extremely useful if we accidentally forget to turn off the lights as Alexa will turn them off for us if we are gone for a long period of time with them on.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Sarah, thank you for leaving us such a positive review. We are delighted that you are enjoying your GE - Cync Full Color Direct Connect Light Bulbs with Alexa. If you have any questions, please feel free call us directly at 1-844-302-2943. We appreciate you choosing Cync and for allowing us to brighten up your space! All the best. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to install, just like any other bulb. The colors are fun, and there is also a normal "white" color. Works easily with the app, however sometimes the option to turn off hides.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Leah, thank you for leaving this positive review for Cync Full Color Light Bulbs. We are glad you shared that your lights are easy to install and the colors are fun! If you need any assistance, feel free to contact us at 1-844-302-2943. We're happy to help! -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Smart LED bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple setup, Wi-Fi connects seamlessly. The app is user-friendly and lots of fun to play with, allowing you to change colors and intensities. My kids loved it, I will have to get another one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Price

    Rated 5 out of 5 stars

    Got these during Black Friday deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Phillips Hue lights and accessories user. I decided to try these C by GE bulbs and have been very happy with the price and color range and no hub is needed. Works well also with google home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad we were able to provide a cost efficient smart home lighting solution. Thank you for taking the time to leave a review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the GE cync smart lighting series because it's very easy to get into. A lot of other smart lighting brands require investing in all this extra equipment like a hub which can be quite an expensive initial investment. The GE cync bulbs don't need any of that, you can just buy a single bulb and connect it directly to WiFi using the Cync app to control it. If you want more lights you can connect them too and control them all using the app. I started with just one light bulb for a while and later when I was ready to commit to doing my whole living room it was simple and easy to connect more bulbs which can all by synced together and controlled at once if I want.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi Cody, we are thrilled to hear that! Thank you for sharing the positive experience that you've had so far! Cync appreciates your business and we hope you continue to enjoy your Cync products and app. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    you wont be disappointed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv these lights!! started buying these lights 3 years ago. and they are perfect. links with alexa so you can easily cut the lights on and off and the colors are so vibrant. a perfecr conversation starter

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Timmy, thank you for taking the time to share this great review for Cync Full Color Direct Connect Light Bulbs! Our goal is to provide convenience through smart home innovation, and we are glad to hear that you can easily control your lights with Alexa. -Cync Support

  • Pros mentioned:
    Color changing, Compatibility

    Rated 5 out of 5 stars

    Add some color to your world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may take a bit of effort to set 4 of these lights setup, but once done they are really great! If you have any Alexa product these bulbs will work well with the C by GE app too. One of the best things is the full band of color and they are dimmable also. My only hope is that sometime in the future they would be a bit less expensive.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    GE cync

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GE smart bulbs are all over the house, once you get the Cync app to set them up to each room, without the use of a hub its easy to set up to your Google Nest device. I jumped at this 4pk because normally theyre sold in 2pk or individual bulbs. Good price and Great Colors

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experiences! It's great to hear that you had a positive purchase experience and we hope you enjoy your lights! -Cync Support Team

  • Pros mentioned:
    Color changing, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works well with Alexa. Nice range of colors.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Doesn’t work well with App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay with Alexa. Not so much with the App. Doesn’t turn on as programmed in the app. Have to use Alexa to turn on. It does turn off as programmed.

    I would recommend this to a friend