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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1929 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,929 reviews
  • Pros mentioned:
    Brightness
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great smart bulbs at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs work perfectly and are pretty bright the only negative thing about them is the app from GE needs some work and is quite problematic but once I got it set up on an automation routine it has worked flawlessly so far for me, you can also choose to use either Google Assistant or Alexa to control them as well so you are not limited to only the C by GE app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback ShadowMonster. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    good value if on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value if on sale, seems to work okay with Alexa, couldnt get it to work with homekit, had to reboot one device that the native C by GE app recognized but Alexa didnt

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there we appreciate your review! Sorry you were not able to get these working with homekit. Our Direct Connect lights do not work with homekit at this time however our bluetooth bulbs do. If you need anything we can be contacted at 1-844-302-2943. - C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    It dims and you can set a schedule

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only takes a few minutes to setup. Download GE APP along with Alexa app is needed to use with Alexa. Can be used with Google. Best part is dimming feature and schedule.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi, JayTower. It's great to hear your C by GE Lighting integrates seamlessly with your Amazon Alexa! Thanks for taking the time to share your review.

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great smart light bulbs that actually works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in bundle with Lenovo smart alarm clock. Works gerat for nightstand lamps. Google assistant works great if you do not manually turn on/off lights. Works great with Android 11 phones as you can control all smart devices and turn on.off lights right from phone power menu. Great addition to my home smart devices. Easy to use, great value.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hung, thanks for the great review! We're happy to hear you are enjoying your new smart home devices and lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very bright, good price ...........................

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    These are awesome!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after using the Philips Hue for years. I love these so much more! They have a better price point and dont require a hub to use them. They are simple to setup, and provide great lighting.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Lydia, thank you for sharing this positive review! We strive to consistently provide innovative and affordable lighting options to our customers. Our team is thrilled to hear that you are enjoying your Cync experience. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Good value bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at excellent price when was on sale. They were easy to install, setup in the C by GE app, and integrate into Alexa for voice control. Bright bulbs compared to similar wattage LEDs. Using in bedroom where I usually keep them at only 10% brightness. Each bulb can be individually controlled by Alexa or together when placed in a group.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Better than the competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect as these are the first smart bulbs I have a ever used. Super easy to set up, and they have pretty decent brightness to them. Would definitely suggest these if you're looking to switch out old bulbs. I can't argue with the price either as I got them 50% off during black Friday deals. Definitely recommend these.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are excited to be saving you time and money! Thank you for making C by GE apart of your home. - C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    smart led light bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. easy to use. very convenient. excellent value.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're thrilled to hear your Cync Light Bulbs are convenient and easy to use! Thanks for taking the time to share your review. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great but priced too high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to turn our home into a smart home and these light bulbs came in handy for sure. Very easy to set up and use. Works with Google Assistant perfectly. Great addition to add to a smart home. Price was great while on sale but costs too much when not on sale. Wish we purchased more when they were priced lower.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. Feel free to reach out to us if you need us to resolve anything for you. -C by GE Support

  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Giftcard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. So far so good. A few hiccups from time to time with the bulbs being offline for whatever reason. Otherwise, they work perfectly and sync up well with my Google home setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the feedback let us know if you run into any more of those hiccups at 1-844-302-2943. Thank you for taking the time to leave a review! - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Economical smart bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a quite a few of these because they were very economical. I’m not sure if the lesser price was worth the money. I’ve had a more issues with them than Phillips hue which I usually buy. The software is constantly in need of being updated And does not seem to do it automatically. I use Amazon Alexa as my smart home device and often I have to re-connect the devices. I also have to often reset the bulbs to factory default and start over again to get them to connect to the software. I’m not really sure what’s going on there but I continue To work on a solution. They are a good buy, But I think I will buy a Phillips hue bulb next time

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to make improvements and we are always looking to do so. We have a new app coming soon replacing this one and we hope it will be an overall improvement for your smart home needs! Thanks for your patience. Feel free to reach out directly at 1-844-302-2943 or [email protected] if you need any assistance. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    These bulbs are Smarter Than You

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these lights because you don't need a hub and I got them to connect to my Google Home App with relative ease. I recommend downloading the C by GE app and doing it through there first and then adding them to your Google Home App if that's what you use. I can't attest to their longevity, but I did buy them at $32.48 for a 4-pack, so I recommend waiting until at least they are this cheap and if they drop below that stock up and do all the bulbs in your house. I don't need every bulb in my house to be smart but it would be neat to have it that way. Dim wonderfully. If you're hoping for them to dim low enough that they're just a faint glow against the dark, they don't quite get that low. At their lowest setting the could serve as a decent night light for scaredy-cats, if you don't have a bunch of them close together...otherwise they'd be too bright. I wouldn't know - I'm not a scaredy-cat. For clarification, I got the 60W Soft White bulbs and they give off that warm yellow color that looks nice in houses.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving an extensive review! We appreciate you allowing us to be your choice for your smart home lighting venture! Feel free to reach out to us at 1-844-302-2943 or [email protected] if you have any questions or need any info. -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Ge lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like controlling things by voice this is for you. Is a great option for turning off multiple room lights. It becomes everyday friend especially when my hands are full.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Trish, thank you for the great review! We're happy to hear you are enjoying your new smart home lights. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s told. The lighting reminds me of old incandescent light bulbs and is very easy on the eyes. Prefer this than cfls. Very great to use if it has no switch or the light is across the room from you. Alexa was easy to pair.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jimm, thank you for taking the time to write to us and letting us know about your experience. We greatly appreciate it!

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting all the devices was pretty simple. Worked really well the first couple of days. Then it started to not respond to my command to turn on. My echo worked perfectly but responded, " the device system isn't online." It takes awhile to reconnect. Awesome set up. CONSISTENCY is the problem!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good for trying to correct circadian rhythm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm severely deaf and have issues waking up with alarm clocks. I've even bought the ones that vibrate, however they also don't work for me. I got an alarm clock that has a light to wake you up, but it's not bright enough and if I'm not facing it when it goes off it does absolutely nothing. I did more research and found the smart lights and an alarm clock that goes with them. I set the lights to turn on by themselves every morning at 5:25 am and the Lenovo alarm clock goes off in correlation with it. I have the smart plugs they sell set up to two lamps on both sides of my bed and the smart lights in my bathroom that's connected to my bedroom, and have not had one issue waking up since I got them. I love the lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Tabitha, thank you for taking time out of your day to leave a review. We are so happy to hear that Cync Light Bulbs and Smart Plugs have made a positive impact on your life! We appreciate you sharing your experience and we hope you continue to enjoy the benefits of smart home lighting. -Cync Support

  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! We ordered some bulbs from Amazon...only to realize that you had to have a specific hub on top of the Alexa... so they went back, found these at a great price and did store pickup- set up took less than 10 minutes- and they work seamlessly with Alexa straight out of the box!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear that the Direct connection option worked out for you! Thank you for your review. -C by GE Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average Bulb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bulb and then i had to download Cync app and set up was rather easy. However, what I found is that sometimes it doesn't work meaning does not turn on schedule or turn off on schedule. Also, can't be controlled from far away. I thought connected by WIFI it should be able to control from anywhere, but you have to close by in order to control.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We deeply apologize for any frustration. Our Cync Direct Connect lights are capable of Out-of-Home control, so we are concerned to hear about your experience. We value your business and we want to make this right. Please allow us the opportunity to resolve any issues with your devices by calling us at 1-844-302-2943. One of our technicians would be more than happy to assist you. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to connect and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used the first generation GE bulbs with Bluetooth only and was disappointed. These are night and day better. Connect daily, easy to control with app, I she both google home and Alexa and it works fine with both. The app could be better but hopefully future updates fix that.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to make improvements and we are always looking to do so. We have a new app coming soon replacing this one and we hope it will be an overall improvement for your smart home needs! Thanks for your patience. Feel free to reach out directly at 1-844-302-2943 or [email protected] if you need any assistance. -C by GE Support

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