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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,929 reviews
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    works just as needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work exactly as advertised. Easy to setup, and the brightness control is really handy with a newborn where we need to see, but don't want the lights too bright. I would only recommend trying to find them on sale, the standard price is a little steep, but we got them on sale.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience and for leaving us feedback. -C by GE Support

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to use. Does what it needs to.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and no hub is needed. I wish the minimum dim setting wasn't as bright as it is so they can be better used as nightlights, but that's a minor inconvenience. Very bright when at 100%. Doe sometimes disconnect and need to be power cycled to reconnect.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or [email protected] -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    The light bulb works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulb is bright and it's easy to be controlled by the app. Again, this is a single color bulb. I prefer to have mutil colored bulb next time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review! We do also sell full color C by GE bulbs as well if that might interest you! -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    GE Smart Light Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart lightbulbs. Easy to setup through the cync app. once connected all bulbs were recognized by alexa devices. I'm able to control with ease through voice commands

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your day to leave a review! We are glad to hear that you had a simple and seamless setup experience with both Cync and Alexa. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used these for a few months now and love them. Super easy to setup and connect to phone. Very straight forward app, and you can also control them with Alexa. So convenient. About to buy more to replace the rest of our old school bulbs with these!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with Google! Easy to setup and easy to use. This is the only brand of programmable bulbs I use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Compatibility
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say they’re the second best brand. Works with Alexa however you have to first download the GE app. Annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up if you install the c by ge app. Automatically syncs up to Alexa. You could either use the ge app or alexa. I didn't think I would use it as much as I do, but its so convenient that I do use it more than often. Also dimmable from 5 percent to 100.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Chuck! Thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works directly with google home app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Works with google home app directly, Don’t need to install the GE app. I have set these up on my night stand, home office, and living room. I have routines set up so it turns on when I say good morning, turns off when I say good night etc...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Brightness, Setup

    Rated 5 out of 5 stars

    Should Be a Standard For Home Lighting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up through most ecosystems. It provides plenty of lighting and doesn't require a hub. The brightness setting can be changed to fit the ambiance of your home. There are no delays or lag when remotely changing the light setting.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    GE connect bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the native c by ge application downloaded on the phone. Lights are pretty nice and bright . Looking forward to using them

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you had an overall smooth experience getting everything setup. Thank you for your review. We hope you enjoy your new smart lighting. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    The perfect smart bulb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. They were so easy to install. You can adjust the brightness, set them to automate on a schedule. Very versatile. Simple interface. Good wi-fi range. I caught them on sale for just under $20 for a pack of 4. I love these.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities and benefits to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Brightness, Setup

    Rated 5 out of 5 stars

    Fantastic Smart Bulds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of these Smart bulbs. They are really easy to setup through Google Home and easy to use voice commands. Very bright and cool to the touch. There is a wide range in the control of brightness. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Linda, thank you for the great recommendation. We appreciate the feedback, enjoy your new set of smart home lights! -C by GE Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Wifi bulb is great, but app can use more tuning.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very... "particular" when it comes to our light settings around the home. This wifi enabled lightbulb has provided my wife with the specific control she desires to control lighting all around the house as she seems fit. ... Also great for turning off the lamp at bedtime if the lamp is away from your sleeping area. My only complaints have to do with the current phone app that needs to be used to access the wifi connected bulbs: (1) There doesn't appear to be a computer / website version of the app, you must use a phone / tablet, etc. (Oddly enough, there is a web / computer app for wifi cameras. You would think they could simply add their light bulbs to the program as well.) (2) Only one person is allowed access to the bulb via the phone app (this is a problem if my wife has the primary account and she has gone ahead and gone to bed before me, thereby forcing me to pull the plug in order to turn off the light). When accessing the app from a phone other than the last phone that accessed the app (my wife's phone vs my phone), the app then forces you to confirm through email after you have already provided the name and password for the account. The same email that can only be accessed through the other phone. [ I mean, come on, I just need access to a light bulb, not a bank safe.] (3) My home wifi provides secure connections for up to 12 devices in my home, yet the bulb's app often has issues making solid, continuous, repeated connections to the bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! All feedback and suggestions are shared with our development team for future improvement. Thank you for taking the time to share your thoughts. -Cync Support Team

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Plain white

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, easy to turn on/off on the side to override the schedule. The biggest issue is the C by GE app - not very intuitive!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Can't Miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bulbs are a great value for the price. I put these in some outside lights and the hallway and all work great and easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Very good and very easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them in a bundle with the Lenovo smart clock and I am very happy. Very bright light, it looks like a regular light bulb. I set it up with Google Home and it cannot be any easier. Up and running in no time. I would buy it again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Easy to configure and set automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to configure. You nee to download and app to be able to set a timer (set when you want the lights to turn on and off), also lets you set the intensity of the light. You can also turn the light on and off manually from the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you enjoy the many benefits to smart home lighting. Thank you for leaving a review! Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Smart lightbulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? I walk into my home and say, Alexa, let there be light, and by golly, the lights come on to my pre-selected levels. At bedtime, Alexa turns-off everything and prepares us for bed. These are great and I want more!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Jeffrey! We love hearing about our lights making your life a little easier. Thank you for taking the time to leave this review. -C by GE Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Id recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these bulbs they have descent lighting and super easy to install and get running. One of the bulbs just stopped connecting to the app im not sure why but other than that it was a great buy!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team

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