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Customer reviews

Rating 4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers recognize the Cync BR30 smart bulbs' ability to change colors and create various atmospheres, praising their ease of use and compatibility with smart home systems like Google Home and Alexa. However, some users experienced connectivity issues, reporting instances of the bulbs losing connection and requiring resets. Overall, the positive feedback on color options and ease of setup outweighs the reported connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 41 reviews
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - made a great holiday light for our aluminum Christmas tree! Integration with Google can be sketchy, but it works fine most of the time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support

  • Rated 2 out of 5 stars

    Wants to stay green

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Smart LED Light Bulb, and while it has some promising features, it falls short in a few key areas.Firstly, the light itself is decent, but there's a strange issue where it seems to want to stay green. Despite attempts to adjust the color temperature, it consistently veers towards a green hue, which is not ideal for most lighting situations.Additionally, the touted music sync feature, which should sync the light with your music, only works sporadically due to the app's unreliability. While it's a neat concept, the inconsistency leaves much to be desired.One major point of confusion is that GE offers another light, the "Dynamic Effect," which seems very similar to this one. It's unclear why they would offer two products with such similar functionality, leading to confusion for consumers like myself.Overall, while the GE Smart LED Light Bulb has potential, it's hindered by its color consistency issues, unreliable app performance, and confusing product lineup. I'd recommend exploring other options before committing to this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color changing, Compatibility

    Rated 5 out of 5 stars

    Bright and Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates perfectly into google home and gives all the lighting / color options needed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experiences for the community to consider. We are grateful to be your choice for your smart home needs. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and variety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Need the app on your phone to set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that you find your Cync Direct Connect Light Bulbs easy to use! Thank you for sharing your review. If you would like any assistance, please reach out to us at 1-844-302-2943. A member of our team would be happy to help. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Software needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 6 of these to put in my living room recessed lighting. The installation was easy but the setup was a bit challenging. During setup two lights ended up with the same name so it made it difficult to change the light colors and turn on and off. After disconnecting and resetting and renaming the lights i manage to get everything working but just have a slight buzzing sound.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Rated 4 out of 5 stars

    Good bulbs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulbs! No complaints so far. Works as advertised

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our team is pleased to see this positive feedback. We are thrilled that our color changing Smart Bulbs have made a positive impact in your space. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Decent But Not Completely Mature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but definitely needs a generation of bug fixing. The good: remote control lights: change colors: sync change colors. The bad: multi users set causes issues with accessing lights; no 5g WiFi/limited range; choose from a million colors-this is a massive marketing stretch/reach for sure, perhaps a few hundred. The UI has a dial interface but the transitions to changes are quite distinct, hence the range of colors and depth of color is not nearly as granular as their advertising would suggest. I count 20 positions around the color wheel, and 16 shades…that would be a total of 320 color choices.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We appreciate all the feedback that you have given us and will be passing it along to our development team as we are always looking for ways to improve users experiences. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Light Show in my Living Room

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes with the GE Cync switches and is amazing. My daughter loves the fireworks and chrostmas color modes. Its a light show in my living room.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello GGCritiques, thank you for sharing your experience with us. We are delighted to hear that you and your family are enjoying the Cync bulbs. If you need any future assistance or have any questions, please don't hesitate to get in touch with the Cync Support team at 1-844-302-2943. We would be more than happy to help you! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, very simple to setup and use as well as connect to smart home services and assistants. I definitely recommend getting these lights, they are a bit on the pricey side, but just look out for a price match.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant ambience! I use different colors to create various vibes - fun, soothing, happy, etc. Love the dimming capability thru the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you sharing this colorful review! 'Cync' is thrilled to be your Smart Home brand of choice, over the rest. We are excited to hear we have been able to help create a perfect ambiance. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the shower concerts lol cheaper than other stores I’ve searched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative to LED wall lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted these for his room and were considerably less expensive than the wall LED lights that come in geometric shapes. I also love using the bulbs instead of the LED lights that you hang with a strip to the wall, ruining your paint. Lastly, I find that the lighting is not as harsh for my old eyes as much as the LEDs on the strip that you put on the wall. Overall, great bang for the buck and no messy walls!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your thoughts and experiences with our new app so far. We are glad to hear that they are positive experiences and we hope you enjoy your new lights! -Cync Support Team

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works at described but it took a few attempts to add the light bulbs to their app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or [email protected]. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GE bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second box of these GE bulbs They work great with Amazon Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your smart lighting setup Mikecroghan! Thank you for taking the time to leave a positive review!. -Cync Support Team

  • Rated 5 out of 5 stars

    Works with Amazon perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart bulbs the cync bulbs pair perfectly with Amazon Alexa and got these at a great price

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync smart bulbs! We are glad to hear that you are enjoying the convenience of controlling your lights with Alexa. -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    10/10 Bright and colorful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good lightbulb and software. Works perfectly with alexa. Awesome nightlight.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are utilizing voice assistance to manage your Smart devices even easier! Thank you for choosing Cync, we are grateful to be your Smart Home brand of choice. -Cync Support Team

  • Rated 3 out of 5 stars

    Work good, if the connect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 packs. For a total of 6 bulbs. I could only get 2 bulbs to connect. They both work fine. I returned the other 4 bulbs

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey BigJoe, sorry for any connection issues you faced with our products. If you ever run into any issues please consider reaching out to us directly for assistance at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Bulb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has alot of options for colors. Would definitely recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Almost great, but glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but glithcy compared to the outdoor cync lights. Loses connection, and has to be reset a lot. Using the Xmas preset blinking lights caused a lot of errors. Using one static color seems to be more reliable.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Steve. Thank you for taking the time to share your experience. We are sorry to hear that you have run into issues, and we would love an opportunity to offer assistance. Feel free to contact us at 1-844-302-2943 so we can help you find a solution to this problem with your bulbs. - Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Almost great, but glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but glithcy compared to the outdoor cync lights. Loses connection, and has to be reset a lot. Using the Xmas preset blinking lights caused a lot of errors. Using one static color seems to be more reliable.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Steve. Thank you for taking the time to share your experience. We are sorry to hear that you have run into issues, and we would love an opportunity to offer assistance. Feel free to contact us at 1-844-302-2943 so we can help you find a solution to this problem with your bulbs. - Cync Support

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