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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers recognize the Cync BR30 smart bulbs' ability to change colors and create various atmospheres, praising their ease of use and compatibility with smart home systems like Google Home and Alexa. However, some users experienced connectivity issues, reporting instances of the bulbs losing connection and requiring resets. Overall, the positive feedback on color options and ease of setup outweighs the reported connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality Light bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Light bulb...gets the job done! Nice bright colors easy to use.just download app on ur iPhone or Android and control what color you want your room 65w is just like perfect to save some energy at the same time definitely getting more and definitely will recommend for friends or family

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another awesome review! We appreciate you choosing C by GE for your smart home needs! -C by GE Support

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very directional with the light. if using a lamp you should get a proper bulb type

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Rodolfo for coming back to share this review. We are glad to hear you are enjoying your new Cync BR30 Smart Bulbs! In regards to your mention of a lamp, we recommend our traditional A19 size for that configuration. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and nice and bright. The app is good, wish it had a way to set the lights to constantly change.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive feedback! I will forward this info to our development team for improvement. Feel free to leave feedback at any time as it allows us to improve our app and we are always looking to do so. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Bright and smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates perfectly into google home and gives all the lighting / color options needed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for allowing us to be a part of your smart home. We hope you are finding enjoyment in the benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want it to, easy set up. Works well with smart assistant

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad you left this review, and even more so, that you are satisfied with your lights! Thank you for choosing Cync, and for allowing us to enhance your home. We would love to know more about what could have made this go from a 3 to a 5 star review. Please consider reaching out to our team directly at, 1-844-302-2943 to share your thoughts. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Cync! great product.. easy to use and easy to set up!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reviewing Cync Direct Connect BR30 Full Color Smart Bulbs! We always love to see positive customer experiences. -Cync Support

  • Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made, good light, color are a bit dim. Seems to be a good alternative to philips hue

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, Jbrillo. We appreciate you taking the time to share your feedback and for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Loved it, lots of colors to choose from!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with lamps that aren’t on switches in rooms

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review. We are happy that you have been enjoying our Bulbs. We also appreciate you including us in you Smart Home Venture. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great bulb!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color changing bulb. The app is awesome too!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Albert! We are so happy to hear that you are enjoying to amazing colors that our Direct Connect Bulbs can change to! We appreciate you taking time out of your day to leave us this review. - Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid...They don’t work...feels like alpha version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this 0 stars I would. I installed four of these and one of their 3 wire switches in a room. From the start the bulbs didn’t connect properly. They use old 2.4ghz chips that are not compatible with Mesh Networks well (like the Orbi). The only way I finally got it to work was to restart my router before I paired each one individually. Then, randomly they would lose communication and turn on in the middle of the night. I tried to save money by not getting the Hue devices but they say you get what you pay for. Stay away from these. They are terrible

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you were not able to get these installed Garrett. Feel free to reach out to us to get this resolved for you at 1-844-302-2943. -C by GE Support

  • Rated 1 out of 5 stars

    Do not buy - go with Philips Hue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these immediately because if i set color to anything the than warm/cool white, the bulbs emitted a loud buzzing sound and flickered.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you had this experience and this is not typical behavior of our bulbs. Thank you for giving our devices a try and hope that you have a better experience should you choose to pursue any of our products in the future. -C by GE Support

  • Rated 5 out of 5 stars

    Full color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If change of lights or lighting to create the mood or vibe, These bulbs do the trick.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Michael, thank you for this positive review! Cync Full Color lights can certainly be used to set the atmosphere in a room with colorful smart lighting. We are glad to hear that you are enjoying your experience with Cync. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    C by GE - Full Color Direct Connect Light Bulb (1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as easy as you think. This Bulb id right next to my router and still fails to connect.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry to hear your bulbs are not connecting as expected. It sounds like hey might be connecting to your 5Ghz network instead of the 2.4Ghz. Please give us a call at 1-844-302-2943 so we can help! - C by GE Support

  • Rated 5 out of 5 stars

    C by GE lightbulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned 2 of the c by GE lights bulbs. wanted to add to more into my home to make everything look nice and cozy !

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review Quan! We're happy you are enjoying your current and new smart lights from GE. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ge lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t want to connect even when reseted multiple times

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 1 out of 5 stars

    Meh!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might be ignorant to this system, but I’m not convinced about this product. I can’t get the colors to change or the light to dim, by a higher power I was able to connect it to the app.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are sorry that you haven't been able to change the color for your bulbs. When you are looking at the device in the Cync app there is a symbol on that name plate that looks like this < . If you are not seeing the color wheel after tapping on that symbol please contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 5 out of 5 stars

    Je ne sais quoi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the features of the light. The various colors add a "Je ne sais Quoi" to the room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Merci for your recommendation!

  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple colors... easy set up... stays connected to WiFi and Bluetooth. Will buy again

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it, work well I will recommend this item

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much taking time your busy schedule to leave us this review! We appreciate you leaving us this feedback. – Cync Support Team