Customer Ratings & Reviews
- Model:
- 93120079
- SKU:
- 6405661
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the ease of use, dimming capabilities, and LED light feature of the smart dimmer switch. However, customers are negative about the product's compatibility with certain setups, the reliability of the app, and the price.
This summary was generated by AI based on customer reviews.
Stylish and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with google assistant. Sometimes there are issues with the C by GE app not recognizing the device, but even when the app isnt working, the google assistant works.
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you leaving us this review! Thank you for allowing us to be a part of your Google Home Ecosystem. - Cync Support Team
Switch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yhis onr and im going to fill up the whole house with them. They are great and useful.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review Josy! We are glad you found our switches useful and have had good experiences so far. -Cync Support Team
- Pros mentioned:Ease of use
great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, save me the trouble from getting out of bed to turn off the lights .
I would recommend this to a friendBrand response from Cync Support Team
Posted .We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team
- Pros mentioned:Led light
Julian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to install and use. I like the LED ring light.
I would recommend this to a friendBrand response from Cync Support
Posted .We are so glad you are having an enjoyable experience using your switch! Thank you for taking the time to share your experience for others to consider. -Cync Support Team
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works greats. I love this one over all the rest that’s on the market.. I recommend it to everyone
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your recommendation! We love having you as a valued customer. Thank you for your taking time out of your busy day to leave us a review. -Cync Support Team
- Pros mentioned:Ease of use
Works awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant at first to buy one but glad I did. Works great and easy to set up and install
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team
- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this installed and setup in under 5 minutes. Only need 3 wires to install it and it was very easy.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it and we're happy to see you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Pros mentioned:Ease of use
We love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did exactly what we wanted. Works great! You won't go wrong if you purchase this product.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Pros mentioned:Ease of use
Perfect Entry Smart Dimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within an hour I had all basement lights hooked up to this smart Dimmer. Works great!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Well that's great to hear! We hope you enjoy your new smart switch and welcome to the GE family! -C by GE Support
No extra cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed yet but hope for this dimmer to do its job and do it well without the extra cable
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for leaving a review for the Cync No Neutral Dimmer Switch. Should you need assistance our team is here and more than happy to help. An agent can be reached at 1-844-302-2943. -Cync Support
- Pros mentioned:Ease of use
Love these switches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and very easy to use I have them set up all over my house
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had a seamless experience getting your new smart switch setup. Thank you for your review! -Cync Support Team
- Pros mentioned:Ease of use
Great Dimmer Switch
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and ease of use for a smart dimmer switch.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we're so glad you like the Smart switch! It's a pleasure having you in the GEA family and we'll be here should any questions or concerns arise. Thanks for sharing! -Sylvia@GEA
Brand response from Cync Support
Posted .Thank you for sharing this encounter for Our Team to review. We are glad our Smart Switches are making a positive difference in your space. We hope you continue to choose Cync! -Cync Support Team
- Pros mentioned:Ease of use
Good solid product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install exactly what I needed. The wireless switch adapter helps.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Ryan! We hope you enjoy your new smart switch. Thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support
So so...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having an older house with no neutral wire, I bought this hoping to add voice functionality to my light switch. Install and setup went smooth, but two weeks in, the switch would randomly and increasingly lose connection to my Wi-Fi. It wouldn’t have mattered but it always caused my overhead light to flicker off an on when it reconnected, causing me to have to remove and replace it with a Lutron Caseta.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Marquis, the 3 wire switch flickering issues can be remedied by attaching the included bulb adapter. If you have a fixture that does not take an a19 bulb then we can send you out a fixture adapter to correct the wattage issue. Feel free to reach out to us directly if you need more info at 1-844-302-2943 or [email protected]. -C by GE Support
- Pros mentioned:Ease of use
Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Works perfectly. Highly recommend.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the recommendation Mari! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review and we hope you enjoy your new smart switch! -Cync Support Team
- Cons mentioned:App reliability
Poor software. Dont buy until they fix the app.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the physical switch is good. It is also one of the few smart switches that doesnt require a neutral wire. (Unless your home was specifically wired for smart switches, you will most likely not have a neutral wire in the switch box. You would need to hire an electrician to come a install one. Which is $$$). The huge problem is the app that controls the switch. 50% of the time it doesnt work and the switch looses connection. 25% of the time, the alexa wont recognize the switch. The remaining 25% of the time, it takes 5-10seconds to work. I tried 4 switches one two different routers to diagnose the problem. It just isnt reliable. I would also recommend seeing the reviews on the "c by ge" app. Long story short. The switch is not reliable due to the software. Dont buy
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love the opportunity to get to the bottom of why the app does not seem to be working for you. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team
- Pros mentioned:Ease of use
Works well with other components.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well with other C GE components.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We thank you for allowing C by GE to be your brand of choice for your smart home ecosystem. -C by GE Support
- Pros mentioned:Ease of use
Best I've tested
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressively east set up and installation. !!!!!!!!!!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support
Wall Dimmer Switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off I love the LED ring style of this switch and so does everyone who see's it. It's even better at night to help find a switch. Can't be bothered to push the cool ring to turn on the lights? This switch is Alexa compatible so you can use voice commands to turn on or dim as well as set schedules.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support
Wrong item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return it because it was not what I needed.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for leaving us this feedback even if we weren’t the product that you were looking for! Should you ever give us a chance in the future we are always here to help or answer any questions that you might have! – Cync Support Team
