Customers value the ease of use and installation of the Wire-Free Motion Sensor. Customers also appreciate the motion detection feature, which activates lights when motion is sensed. However, some customers have reported issues with the initial setup process, indicating that it can be time-consuming and may not always work as expected.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
Pros mentioned:
Motion detection
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GE makes awesome products and I absolutely love this sensor. It works as it should and has a variety of motion settings to pick from
I would recommend this to a friend
Brand response from Cync Support
Posted .
The Cync Team is ecstatic that you chose to share this positive review. We appreciate you taking the time to review your experience and are thankful you chose us! -Cync Support Team
Rated 4 out of 5 stars
Good!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a motion good sensor for c by ge bulbs, sensitive too, which you can adjust the sensitivity settings, which I think is good and neat.
I would recommend this to a friend
Brand response from Cync Support Team
Posted .
Thank you Timothy for sharing your thoughts and experiences with your devices! It means a lot to us and we hope you enjoy your motion sensor. -Cync Support Team
Pros mentioned:
Motion detection
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Put this in my pantry with a C Life light, every time I open the door it kicks right on. Great sensor!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Techsu! It’s great to hear that we have been able to help make your pantry just a bit brighter. Thank you for taking time out of your busy day to leave us this review! – Cync Support Team
Rated 5 out of 5 stars
Motion detector
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well once it's connected to the app! Took a few tries connecting it but overall great product
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We appreciate you taking the time to leave this review. Thank you for choosing C by GE for your smart home needs. -C by GE Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Light Sensor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice item! Easy to install, need to get another one.
I would recommend this to a friend
Brand response from Cync Support Team
Posted .
Glad you had a seamless experience getting your lights setup with your motion sensor. Thank you for your review! -Cync Support Team
Rated 3 out of 5 stars
wish it was less expensive.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could never get the device to work, maybe my phone was to old. I ended up returning it.
No, I would not recommend this to a friend
Brand response from Cync Support Team
Posted .
Thank you for leaving us this review! We are sorry to hear that you were not able to get the Smart Motion Sensor set up. If in the future you decide to give us another chance we would love to assist you! Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Cons mentioned:
Setup
Rated 2 out of 5 stars
Does not work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed and did not work. Called C by GE and they tried to help but could not. :-(
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there, we're sorry the product didn't work for you! Can you leave us a note at [email protected] in regards to this review? We'd like to get in touch.
Rated 3 out of 5 stars
Work like a charm
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice little addition to home security. Great Christmas present for family member.
I would recommend this to a friend
Brand response from Cync Support Team
Posted .
Hello Nelson! Thank you for taking the time to leave us this feedback on our Wire-Free Smart Motion Sensor! We are happy to hear that you and you family have been enjoying your experience. - Cync Support Team
Rated 1 out of 5 stars
Zero stars! It does not operate properly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product does not operate as advertised even after 2 hours on phone with help desk! Do not waste your time. I put 4 hours into this product and eventually gave up
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We apologize for any issues that you're experiencing with our wire-free motion sensor. Please don't hesitate on reaching our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist!
Rated 1 out of 5 stars
Whats wrong?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never got this to connect, Not sure whats going on but the bulbs didnt work either i might give them abother try later on letting them workout the problems before i try again
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there, sorry to hear you were not able to get them connected to the C by GE app. The wire free motion sensor requires the smart bulbs to be added to the app first and put in a room with the motion sensor in order for it to control the lights. We would love to help you get this setup! Feel free to reach out to us directly at 1-844-302-2943 or [email protected]. -C by GE Support
Rated 5 out of 5 stars
Alexa lights off
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I get in bed and say Alexa, sconces off. Boom, shut eyes go to sleep.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We love hearing how our products have made your life easier! Thanks for taking the time to share your experience Charlie. -C by GE Support
Rated 1 out of 5 stars
Dissapointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed.
Only seems to work with C by GE devices
Returned
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are sorry to disappoint! Unfortunately our wire free motion sensor only works with C by GE devices connected through the C by GE app. -C by GE Support
Rated 1 out of 5 stars
Buy something better
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These motion sensors are a waste of money. I got 2. One of them worked for 2 days, the other for 5 days. Everytime I reset them, it connects and adds them to my "home" and 5 minutes later they stop working again.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are sorry for any frustrations or less than ideal experiences you faced with our products. If you are still experiencing any issues please reach out to us at 1-844-302-2943. We would love the opportunity to make this right. -Cync Support Team