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Customer Ratings & Reviews

D-Link - DCS Pan and Tilt Indoor 1080p Wi-Fi Network Surveillance Camera - White-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 248 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
use with phone
  • Rating: 4 out of 5 stars

    Adequate, but could have been better.

    Posted
    amkelsch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The camera works fine, but there were/are some minor annoyances that really left me wanting more. First, you're limited by the AC adapter to mounting the unit near an outlet. While I knew this going in, and the cord is fairly long, my original plan to plug it into a recessed outlet above my kitchen sink was thwarted by the physical size of the plug. It was far to wide for the recessed outlet, so I ended up having to route the cord down the face of my upper cabinets to reach the nearest outlet. Secondly, if you mount the unit to a wall, or other vertical surface, be aware that the camera will not rotate to keep the picture orientation steady. You're basically limited to panning up or down without having to rotate your phone or crane your neck to see the correct orientation. Not a BIG deal, but still a little annoying. The app on my phone is a little finicky, and sometimes needs to be restarted, but otherwise works fine. On the plus side, there were no issues with setup, and the picture is clear enough that I can see my dog blink and breathe from about 20 feet away. The camera has given my wife and I peace of mind by allowing us to check in on the house/dog while we're away, and ultimately, I have no regrets about this purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t buy, bad out of box

    Posted
    Matt
    • My Best Buy® Elite Plus Member

    Bought the camera with high hopes of a nice wireless camera. At home, I was unable get it to connect to their app. After 1 hour on the phone with their tech support and 25 failed attempts to get the thing to connect, they informed me that it's a known problem with this cameras firmware, they CANNOT fix it and they don't know when they will be able fix it.....and they are still selling it. She said some of them may work but they don't know why. My advise, steer clear, save your time and money

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    2 units 2 Hours 1 BIG waste of time

    Posted
    TDSTIM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Neither camera would ever finish setup. Called D-Link tech support and they were friendly but could not resolve the issue. Tech told me to return the 1st one thinking is was defective. I did and the second one was doing almost the same thing. Tried Android and iPhone apps and neither worked. Tech said he would get back with me after checking with the next level of support and that has never happened. Returned the second unit and purchased a Wansview at half the cost and 15 min setup.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good camera

    Posted
    Boob
    • Verified PurchaserVerified Purchase

    Good camera but does not work with mydlink+ or mydlink lite. Newer app unnecessarily complicated and esoteric. Floating bubbles and too many windows to get where you want to be. Takes forever to load. Won't work with older phones and ipads soon. Can't acess on windows computer. Not password protected. Not an extender like some of there older cameras. Nice it has ceiling mode if you hang it upside down. I would recomend it but only if with an unmixed group of cameras. I still go to the older app to view the older cameras.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Connection problems

    Posted
    Dragonfire13
    • My Best Buy® Member

    I bought this camera to put into my mom's house so I can check on her. I took it out of the package, read the setup instructions and started the process. The first 5 times I tried to connect it to the WiFi it gave me an error half way through the process. I then hardwired it - same error. I called the support desk - eventually told me the camera was faulty and I should return it - I did and got another one. Same friggin issue so, they told me that it will only connect to 2.4ghz connection. So after an hour on the phone with Xfinity, I split the router so I could connect to the 2.4G - after several attempts - SAME THING. Back to D-link support. Told me I should return again but find one with firmware 1.01 or 1.00 (instead of the FW 1,02 on the one I had) RIGHT - I'm going to go back and forth to a store to buy a product that obviously has not been fully tested on a leading cable system!! Taking it back and buying a different camera.

    No, I would not recommend this to a friend