Customer Ratings & Reviews
- Model:
- DCS-936L
- |
- SKU:
- 5386102
Customer reviews
Rating 3.9 out of 5 stars with 1111 reviews
(1,111 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers recognize the HD Wi-Fi Camera's excellent camera quality, ease of use, and effective night vision as significant strengths. Many also appreciate its reasonable price and wide field of view, although some experienced difficulties with initial setup and occasional connectivity problems. A few users mentioned challenges with the app and the need to purchase an SD card separately. Overall, the positive feedback on image quality and usability outweighs the reported issues with setup and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just ok. It drops the wifi all the time. I will not trecomend this product at all
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the Best off D-link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of all the wireless camera I own by D-Link, this by far Very Slow, un-responsive. poor quality.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We thank you for the feedback and we want to apologize for the issues you are experiencing with the camera. Please give our technical support team a call at 1-877-453-5465 and one of our agents will be able to assist you. They provide excellent support and do not charge for their services. We hope to hear from you soon.
Rated 2 out of 5 stars
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhh it was ok. The product was well made, but unfortunately the app is complete garbage.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not recording
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not recording at all!!! They told me I have to buy a card for 39 or 40$ . It is to expensive
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I could not get this camera to work, so ended up returning it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera for use in house and had trouble getting it to work. Called product support for D-Link and they couldn't fix it either and suggested I return to Best Buy. Best Buy was great and immediately refunded me, but based on that experience with D-Link, decided to go with another brand. Best Buy was great!
No, I would not recommend this to a friendRated 1 out of 5 stars
doesnt work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it to work - every time I tried to add it to my network it took out the entire network and I had to reboot the router. I was able to get tech support on the phone(on a Sunday) pretty quickly but they could not solve it. They're blaming it on my router. Will be returning it and trying another brand
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We value the input you have given us and we want to apologize on behalf of our technical support team for being unable to resolve your issues the first time around. If you have yet to return the product and will be willing to work with us one more time, we can have one of our engineers reach out to you directly and troubleshoot with you. They provide excellent support and will be able to answer any questions you may have. Please leave another comment if you willing to do this. We hope to restore your faith in D-Link.
Rated 2 out of 5 stars
not stable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi signal dropped randomly. Motion detect does not work all the time
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn't hold connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always needs to be reset on the wireless router no matter how close it is.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kinda tough to get set up to be able to take pictures and record video
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't work well in window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful for inside a window at night. If your intended use is other than a room inside, don't waste your time.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the product to work consistently. Had to return it.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We value the feedback you have given us and we are sorry to see that the product did not work out as expected and that you have returned it. If you do decide to give us another chance in the future, keep in mind that D-Link offers free technical support to all of its customers. Our support centers are open 24 hours, 7 days a week and can be reached by calling 1-877-453-5465. Thank you for giving us a chance.
Rated 1 out of 5 stars
Camera non functioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent time trying to get item to work and finally called tech support for D-Link. After much time and attempts, the service rep indicated item was probably broken and I should return it back to Best Buy. No questions asked at store which was great, but obviously did not get another.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Night vision
Rated 5 out of 5 stars
Great Security Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this camera for about 3 weeks now and I'm really happy with it. The install was very easy so not sure why some had issues. I used the WPS quick setup and it worked flawlessly. The night vision is wonderful and I love the notifications I can set up. The 130 degree wide field of view is a plus and I can view my entire living room, kitchen and dinning area. I live in an apartment and heard from neighbors that maintenance was leaving my door open when they were in my place after I told them to keep it closed so my cat doesn't get out. I was able to witness them indeed leaving the front door open after I got an alert there was motion in my apartment. This camera is inexpensive and a great deal. The app is buggy but no real issues.
I would recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the detailed feedback and we are glad to see that you are enjoying the product. If you ever run into any problems, feel free to contact our technical support team at 1-877-453-5465. Thank you for being a D-Link customer.
Rated 2 out of 5 stars
1 worked 1 did not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2. One worked on did not. Had to return one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even connect to our internet. Tried to follow instructions and even called customer service to be directed online where nothing helped. The first thing a camera product like this should do is have easy access and set-up. This was not so we returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
unable to link it to the netgear wifi extender.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it would work with the wifi extender.but I wasn't able to make it work. My wifi was on vacation hold and I used the netgear to bring my neighbors wifi into the house. It may work fine when connected directly to my wifi.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of those good ideas that just doesn't work when produced for sale. The unit I purchased would not communicate with my equipment. I still don't know why. After several hours of no response, the item was returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard to install- ended up returning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to install. I’ve got other cameras that were easy to add to my home. These D link cameras were impossible to get working and I returned them for Zmodo cameras which were a breeze to setup.
I would recommend this to a friendRated 1 out of 5 stars
Hard to use even for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and had to return it because for the life of me I was not able to set this up. Spent HOURS on it and still doesn't work. Instructions wasn't very useful. Tried googling and nope, nothing helps.
No, I would not recommend this to a friend




