Customer Ratings & Reviews
- Model:
- DCS-936L
- SKU:
- 5386102
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers recognize the HD Wi-Fi Camera's excellent camera quality, ease of use, and effective night vision as significant strengths. Many also appreciate its reasonable price and wide field of view, although some experienced difficulties with initial setup and occasional connectivity problems. A few users mentioned challenges with the app and the need to purchase an SD card separately. Overall, the positive feedback on image quality and usability outweighs the reported issues with setup and connectivity.
This summary was generated by AI based on customer reviews.
Needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what should have been easy install it was not. Instructions are useless but required. Product works sort of but does not save to sd card as it should. No help from manufacturer. Would not recommend.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .Thank you for the opinions as we value the input greatly. We are sorry to see that you are having issues with the camera. Please do not hesitate to contact our technical support line at 1-877-453-5465. Our agents provide excellent support and will troubleshoot with you until they find a solution. We hope to hear from you soon.
Could not connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned to the store after trying multiple times to connect
No, I would not recommend this to a friendHate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one and only thing I've gotten from here that I hate. I got it for the size but after getting it home I soon realized that it truly is a peace of junk (Sorry Best buy i hated it)
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the feedback as we truly value the input and want to apologize for the issues you are experiencing with the camera. Our initial suggestion is to make sure that you have upgraded to the latest firmware. Additionally, if you are open to speak with one of our technicians for technical support then please give us a call at 1-877-453-5465. One of our technicians will be more than happy to assist you. We hope your problems get addressed in a efficient manner.
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had to install and uninstall so many times. Im bringing it back. Randomly go off line and to put it back on you have to reinstall and press button o router runback to camera. Cheap
No, I would not recommend this to a friendtrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money, i get 2 cameras and i return the 2 cameras the app never work. and the cameras never get conected
No, I would not recommend this to a friendIt works good if right next to your Wi-Fi router..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put this camera in my garage..and I had to buy an Wi-Fi extender.. it worked when it wanted to... then the wife found it and drove over it with her car....good place for it....
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 day...then wouldn't function at all. Was reset, called help line, nothing would make it do what it was intended for. Very disappointed.
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not recording everything. It's recording short videos in different parts
No, I would not recommend this to a friendNetcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I don't how it works, this equipment didn't allow a setup with my Asus tablet, neither with my Samsung 4 cell, had to returned the product.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the input you have given us and we want to apologize for the setup difficulties you encountered with the camera. Be aware that D-Link offers free technical support to all of our customers. Our agents can be reached at the support line 1-877-453-5465 and they provide excellent support. We hope you give D-Link another chance in the future.
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and was told to follow the instructions. Of course it never connected to my router and never worked so I had to return it.
No, I would not recommend this to a friendnice camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice but connecting device was a problem. too over 1 hour to get it connected and then had issues with picture quality. returned item..
No, I would not recommend this to a friendPoorly Made Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is either defective or extremely user unfriendly. I spend hours with 2 expert helpers and it still did not work.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The D-link required a micro as card and then the camera would not link up with my router on two different days.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was able to get the grainy video corrected. Was a bandwidth hog as well. Not for me.
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 hour on phone with mfg tech support. never worked. Would not interface with Time Warner Business modem wifi.
No, I would not recommend this to a friendCould not connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two different ones and could not connect. Then purchased a Logitech circle and had zero problems
No, I would not recommend this to a friendbuy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.night vision is worthless. cam shows black n white most times and portable app never worked.
No, I would not recommend this to a friendIt worked for one day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend or purchase again. It was a lot of money spent for one day of use.
No, I would not recommend this to a friendDo Not Waste Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It connected 1 time and has yet to connect to wifi again. Junk, doesn't waste your money!!
No, I would not recommend this to a friendUnsatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return this item it doesn't work..tried so many ways but it hustle doesn't work
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We truly value the comments and we are sorry to see that the item did not work for you. In the future, if you do decide to give D-Link another chance, please keep in mind that we offer free technical support to all of our customers. Our agents provide excellent service and are more than happy to help you with any technical issues you may have.