Customer Ratings & Reviews
- Model:
- DCS-936L
- |
- SKU:
- 5386102
Customer reviews
Rating 3.9 out of 5 stars with 1111 reviews
(1,111 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers recognize the HD Wi-Fi Camera's excellent camera quality, ease of use, and effective night vision as significant strengths. Many also appreciate its reasonable price and wide field of view, although some experienced difficulties with initial setup and occasional connectivity problems. A few users mentioned challenges with the app and the need to purchase an SD card separately. Overall, the positive feedback on image quality and usability outweighs the reported issues with setup and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Did nothing that it was supposed to do.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 6 hours and talked to 4 Dlink technicians about getting this camera to work, but nothing. The last tech asked me to re-install the app DLINK LITE and when I did, was not able to reconnect...it was getting late. I'll be making the 15-mile trip back to Best Buy tomorrow to check out another brand. Can',t say anything about picture quality--never saw any. 1 star because I think they really tried--and were very nice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Experienced IT person hates it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift at Christmas time. This camera is the absolute worst I have ever owned. The setup was confusing. (Mind you that I have worked in IT for 34 years!). Even after adjusting the movement sensitivity, the camera takes photos and sends them to my mobile phone pretty much all day. No one is in the house! It is a total waste. I am going to buy the brand that I know works well, FOSCAM
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Dlink product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dlink product I ever bought. I installed an SDcard and changed setting to record onto SDcard on "motion" it doesn't record at all. When I changed to record "always" option it record 30 seconds or 1 minute video clips. Never ever buy this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work -- DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is completely useless. Spent hours on trying to set it up and it would not set up at all. The so-called "blue lights" for the WSP, does not work nor does it turn to that color -- actually, it doesn't turn any colors at all. Doesn't allow you to create an account or anything. Seriously..what is the point for this camera if it doesn't work?
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this camera to work because the app kept freezing up during installation. Called the customer service line and they just kept taking me in circles. Uninstall the app, then reinstall it. Did this three times. After an hour of trying to set it up i just returned it and got something else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product to get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good item. Does connect up to WiFi easily. Customer service was a bad experience as no fix was found. Dlink Customer service provided me a case number and told me to return the product to store. Not happy about this purchase. Does not connect to WiFi completely. Using a Motorola phone for set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Would Not Detect or Connect to NetGear Nighhawk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 2 hours trying to set it up and another hour on the phone with tech support doing the same things I had already do. My Opinion anything that takes this long to setup and tech support is unable to troubleshoot should get less than one star. Taking it back to Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Aweful product and service from D-Link.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another D-Link product so help me god. It's constantly jittery over 100 Mb internet link. Constantly gives delayed notifications. And too frequently I am unable to connect. What a waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Quit after a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 5 of these and they all stopped working after a few months. Tech support was no help and they won't replace them. Don't waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't hook up with my internet so i couldn't use it
No, I would not recommend this to a friendRated 1 out of 5 stars
OK. no support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright. Changed my wifi password and could no longer connect the camera. Tried everything. There is no support for the camera after 30 days. What a ripoff.
No, I would not recommend this to a friend