Customer Ratings & Reviews

Geek Squad was able to Recover my Data when my Computer went totally DEAD. They Saved Cherished Memories and Important Files. They SAVED me!

The hard drive in my 7 yr old desk top crashed. Brought it my local store, they were unable to do anything with it, even diagnose it other than to say it crashed. So they had to send the hard drive to a Service Center 1,000 miles away, charge me $35 to ship the hard drive because they could not do it locally. Then want to charge me $1,250 to recover the data. Way too expensive.

After my hard drive crashed and my data wasn't able to be retrieved in store Geek Squad knew where to send my drive to get my files so all was not lost.

Thank you geek squad! I just wish you guys had a quicker turnaround, it toook nearly 2 months to get my hard disk back.

Used data recovery service with partial success after a PC crash

Please remember we are not techy people. When you say 90% recovered, we think 90% of the files, not the space. That's a whole different message.

The Geek Squad did and outstanding job recovering pictures from a SD Card that had been accidentally reformatted before saving the pictures to another device. They recovered ALL the pictures, I was very impressed by their service.

Very happy that my data was able to be recovered from my crashed Mac Book Pro...but DANG, that was a LOT of money!!!! :(

Great job, but a little high in prices. We can't afford it

Tech guy Carlos was very good at listening and explaining problem and how he would resolve issue.

All of the people working at Geeksquad were so helpful and explained everything clearly. They were able to retrieve my daughter's data and files which was amazing. Thank you!

The data recovery was pricey but competitive compared to other level 3 data recovery. You can't really put a price on personal data such as pictures, but the price is such a large leap once you get to level 3. I shopped around and there were facilities that could complete the job for a little less money but you can't beat the reliability of geek squad.

So far everything has been good. Hard drive went out. Had replaced and old hard drive sent off for data recovery

Had lightning strike/run in on my internet/cable and render my external hard drive inoperable. Geek Squad Data Recovery center was able to extract irreplaceable data, including one of a kind historical family photos.

Outstanding service! Work was explained in advance. I was kept posted throughout the entire process. All charges were explained in advanced. I needed data recovery on a back-up external hard drive that failed. The experience of potentially losing all my important data and media ws made easier by the Geek Squad Team. I would use them again.

Geek Squad has been amazing through any task I have given them. They are very responsive and keep me up to date as the task has been completed or resolved. I use this service nearly monthly and love having this service at my fingertips when dealing with tech issues. Time is money!

Found my lost data and saved me a lot of time and work. I'll certainly get my backups working to avoid this from happening again.

They did a great job of retrieving the files. Unfortunately, the staff didn't tell me until the end that the files would no longer have their file names assigned at creation.

Very helpful service both at the store and with the tech team working on transferring the data from my laptop to the external hard drive. Thanks all!

Geek Squad data recovery successfully backed up my data! Thank you from the bottom of my heart!!!