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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4 out of 5 stars with 24 reviews

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75%
would recommend
to a friend

Customers are saying

Customers regard the picture quality of the 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System as great. They also find the setup process easy. However, customers are not satisfied with the phone app as it rarely connects to the cameras. Additionally, the camera quality is considered poor during the day and even worse with IR.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 1 out of 5 stars

    The video is horrible for 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't follow the instructions to the T you can lock yourself out your dvr and phone app

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image clarity

    Rated 5 out of 5 stars

    nice cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 3rd defender system hoping for good luck with this one they are very clear and for the most part easy to setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote access terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone app that allows you to connect to cameras remotely only works one tenth of the time. Customer support is lousy. Even though the firmware has an option for internet ip connection, support people say it can not be used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product/Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this brand! Camera quality is poor during daylight and worse with IR. Customer service is VERY POOR! I owned this product (different model number) just over a year. Had DVR and a dome camera replaced under warranty. Recently (9/2018) sent DVR and another camera in for repair. Was not reparable. Getting refund from Square Trade.

    No, I would not recommend this to a friend