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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 151 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 151 reviews
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always set up my electronics but decided to use the Geek Squad becuase of the Home Theater sound set up. This was a great decision. I will do this from now on when I purchase new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and his assistant really helped me with the unplanned mounting of the TV on Sanus swivel stand (which I bought at bb in advance) and helped with extending Ethernet with Homeplug. Great job done with quality and speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sony TV, Blu Ray Player, and Sound system was delivered in time and in great condition. Installation and explanations by the Geek Squad were quick and easy. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and took care of everything in a short time. He showed us things, fixed our remote, and didn’t make a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronnie from Geek Squad set-up the tv and Alfonso delivered our new tv. They were both very professional and kind. They didn't leave until all our questions were answered. These guys are A+!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and courteous. Explanations were offered and easy to understand. Final product and set up looks great. So very glad we had them install. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PROFESSIONAL INSTALLATION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED LG TV ON WALL, CONCEALING WIRES BEHIND SHEET ROCK. VERY PROFESSIONAL APPEARANCE. TECH DID VERY GOOD JOB. WELL WORTH THE FEE TO GET SYSTEM WORKING PROPERLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An unexpected pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smooth. Technician was patient and walked me through all the features and programmed it so all on one remote I could not have done this without him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, a great job setting up my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very friendly and did a great job setting up our new Computer. He was patient answering all of our questions. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE MAN WAS FABULOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was personable - professional - answered questions, etc. The Comcast person was there at the same time so Comcast basically handled the questions about hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Samsung 40" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick Guthrie of the Geek Squad did an awesome job in setting up my new Samsung 40" TV. And he took the time to show me some additional features of the TV. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    couldn't have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very professional group. They know what they are doing. as long as you have the real Geek Squad. Was not pleased with Third party choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery with tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you have no knowledge about hooking up the tv, blue ray player, etc, this service is invaluable. even decided to install it on the wall. I'm so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad always comes through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a life saver for an old timer like me. They typically are always kind and patient for those of us that don't quickly grasp the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was priced with my Sony TV. The Geek Squad service remains A number 1. Plus utilize their service if you are not a do-it-yourselfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was great . He set up the HDTV in record time . He also explain the tv's operation . Showed patience ,concern and knowledge of the products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional connect and set up on TV. Everything functioning perfectly without any problems. Highly recommend for any large size TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I expected, the set up was very professional and with no problems the set up representative couldn't resolve. It was worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was accomplished by Geek squad and all operating functions were completely covered. Installer was exceptional and pleasant. Why do it yourself??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad makes purchasing a major item from Best Buy a joy. They are timely, efficient, friendly and knowledgeable. They do excellent work!

    I would recommend this to a friend
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