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Customer Ratings & Reviews

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$379.99
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Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 349 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 349 reviews
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time I have had this laptop I have found it to be great! I like the touchscreen and it was very affordable. Only thing that was irritating is that it pushed for Microsoft edge so hard to be the default browser and I wanted Google chrome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a touchscreen Laptop. Plenty of memory and storage. Perfect for entry level business computer or college student on the go that is budget friendly etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop within budget. The 2K touchscreen display is clear and responsive, performance is smooth for everyday tasks, and the SSD makes everything fast. Sleek design, comfortable keyboard, and great value for the price. Perfect for work, school, and daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    taxpayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Needed a replacement because my old laptop couldn't be upgraded to the latest version of software. Filed my taxes with Turbo Tax on the new laptop without any glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love everything about mw dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love speed perfoffances my wife has a dell imm already foarmilar with dell compiuets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I'm a new laptop user switching from my desktop and iPad. I love that I can touch the screen like an iPad and the keyboard has a nice click when typing. Overall I really like this laptop. I do wish the battery life was a little bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gʻreat buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast and easy to use and the transfer files from my andoid was a snap! Highy recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop brand .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew who just started college and he couldn’t be happier with it; he says the size of the screen is perfect, the memory capacity is great and the touch screen works perfectly too. This laptop looks very high quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for several weeks to replace a Dell laptop I loved and was perfect and going strong. But Windows 11 couldn't be updated to my WONDERFUL TOUCH SCREEN DELL. I wasn't going to spend a fortune for a laptop that is used for shopping and news. If it was in my price range, it didn't have touch screen unless it was an 11-inch screen. I needed at least 15. I saw this the day it showed up online. It was a Dell! A tad over my price limit that I wanted to stay in, but it was a Dell, and I knew it would be worth it. I texted my husband and told him we were going to Best Buy when he got home from work. We did and I looked at it and LOVED it. I still LOVE it. I also had the nicest young man help me with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1Dell delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's perfect. Does everything I need and more! Special features even better than my last one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop got it on Black Friday, great deal. My old desktop computer was windows 10, so had to upgrade and figured I'd go with a laptop, and this one is working out very nice. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and would recommend especially for students. Hi resolution. Touch screen is an added bonus. Since I got it on sale it was relatively inexpensive. The only thing i'm not used to would be the unlit keyboard which I had with my last laptop. Unlit keyboard is the only reason I didn't rate it 5 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for students and daily activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has been my best purchase, i was searching for similar config which will help my son school activities along with daily use of videos/you tube watch. Its fast and quite without high fan noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beet the price perfect for paying bills getting emails listening to music surfing the web great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mid range laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ask better for the price being offered for. Stable, fast and a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell touchscreen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT . Especially love the touchscreen and how slick it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handles work related tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic laptop for basic productivity needs as well as light browsing plus watching youtube. The 2k screen is noticeably smooth. The 8GB of RAM is an issue however as most modern browsers in 2025 will eat up a good chunk of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, lots of speed and storage, love the touchscreen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Super fast and does it all great value for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great...............................................................................

    I would recommend this to a friend