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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 260 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the speed, portability, and price of the 2-in-1 13.3" Touch-Screen Laptop. They appreciate its fast performance, compact size, and reasonable cost. However, some users have concerns about its battery life, occasional freezing, and fan noise during gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 260 reviews
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    good lap top

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse and keyboard keeps freezing after a windows 10 update. nobody can help with this issue have to a system reset. Other then that works great

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jarhead,

      Thanks for your feedback on your computer. We'd recommend the following steps to help diagnose the freezes on your computer:

      1. Turn off your Chromebook, then turn it back on.
      2. Close all your apps and browser windows.
      3. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
      4. If you've installed any new apps or extensions recently, uninstall them.
      5. Reset your Chromebook.
      6. Recover your Chromebook.

      You can read the full article here: http://bit.ly/2XkwjwG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use great screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha system is easy to use, boots quickly and the touch screen is exceptionally clear and bright. Added bonus to use it as a pad and it is a great format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for college. It's sleek and pretty compact. I thought it would be more light weight but it doesn't bother him at all. He loves the versatile screen. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 11 inch 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little 2 in 1 is great for travel. Lots faster than my other computers. Wish it would have been about $100 cheaper though. It probably will be in January!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual usability of this laptop. When convenient, I can use it as a tablet with touch screen. It is small and light weight with ease of mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this laptop is lightning fast, easy to use, and great for home/student use. Very light, easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard about wi-fi not working and such from reviews, but it is a very minor inconvenience to me...doesn't happen often, restart corrects. the rest of the PC makes up for it by far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My First Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dell after my MacBook air died. I went through a HP laptop before this purchase, but it was too loud. So I returned and bought this laptop. When I first turned on the laptop it was perfect. However, the screen would turn blue after watching Netflix. I figured out that the drivers needed to be updated and that fixed the problem. The laptop works well now. It is perfect to take notes in class and for general use. It does die faster then my old mac and it seems to go kind of slow for 12 gigabyte drive, but it gets the job done.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dell1,

      We're glad that your new Dell is working well for you. If you have questions about using it you can check our Product Support Page here: https://dell.to/2K9bcKB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, thin, lite, yet big enough to work on without being cramped. Can carry all day, touch screen is a plus. Works very well in a college setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop not for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is ok in my books it does the job of laptop but its doesnt seem high quality the screen is not crisp and clear and the keyboard s not solid it gives alot when you type

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this PC for a few weeks and have nothing negative to say about it. It is pretty quiet, very fast, and has good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great! I bought it about a month ago and love the small form factor. Performance is great and so in battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop for everyday use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, fast, reliable, I haven’t used it for graphics or movies but it does what i ask from it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar laptop so was already familiar with Dells 2 in 1 performance. Just what I wanted and needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    fast and slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agressive little speed demon of a laptop. Very slick and modern. The tenting ability is amazing for netflix and chill.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased while on sale and had a discount coupon so this is a very good laptop for the price and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my all in one. Got a monitor to attach to, so I now have a portable laptop, tablet and desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great convertible tablet/laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet/Laptop, easy to set up and use. Fast processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, practical and quick. It could be a little faster sometimes but when it’s at its peak it’s really what you can ask from a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    very good item, i love it and i wil reccommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good item, i love it and i wil reccommended, and very fast, and its easy to operate and install.

    I would recommend this to a friend
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