Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,119.99
Clearance
The comparable value price is $1,399.99

Customer reviews

Rating 4.2 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 2-in-1 laptop's fast performance, touchscreen capabilities, and affordable price. They appreciate the stunning 4K display and find it suitable for office work and light gaming. However, some users have concerns about its battery life, overheating, fan noise, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 160 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    It’s great laptop and you can used it as tap let a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful device with touchscreen and 4K quality

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use and beautiful color on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A REAL SCREAMER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the significant tech upgrades in it, so works super fast, has great video speed for gaming, a speedy SSD, a really nice high res screen and so much more. This machine is well worth the money. Many laptops feel cheap, but not this one, with all premium parts, and that at an excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet! Not an XPS but very close.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell - 2-in-1 does everything I want it to do. Quick, portable, convertible. Love the 15.6" 4K Ultra HD Touch-Screen! It has a 512GB SSD - my only wish is that it would have a 1TB SSD or an additional 1TB SATA drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for a little while now and I am very happy to say as an IT person, I am impressed with the overall quality of this laptop. The dedicated graphics are a real bonus and the resolution is excellent. This will be my laptop for years to come as I can expand upon it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It checks all the boxes it needed and more. Can't believe how great the battery is on this laptop. I am easily getting about 7-8 hours on a charge with more then half brightness on. It is less if I am playing a intensive game that requires the Nvidia graphics card though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Dell laptop. I have been a loyal Dell user and I am very happy with their support. The laptop is thin and not too heavy with excellent screen quality. This is my first computer with a solid state hard drive and I can really see how much faster it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great premium computer but not flawless!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer however the fans do get really loud when just on chrome. I will say I love the keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for cost

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid computer for the sales price I paid, just seemed a little sluggish compared to my 3 year old ASUS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best but still really useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for college and my major is CS, so it's not exactly the best computer but it still does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an expert with computers but when your new pc cannot even do a refresh after repeatedly freezing, there is a problem. I now have to go to the website of dell with another computer and download reset software. So annoying. I thought dell was reputable as was my experience at work. However their consumer products does not Match this standard apparently. I should have gone for Mac

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Gerry,

      Thanks for your review. We're sorry to hear about the freezing that you're having with your new computer. We'd recommend diagnosing the freezes with these steps in the future:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      If you have additional questions about your computer you can check our Product Support Page here: http://dell.to/2F1mrhh.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a weird anomaly with the pen. It seems to sometimes lose its Bluetooth connection until a restart is done.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers issue

    Rated 3 out of 5 stars

    Nothing special

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent computer/tablet. I had an issue with the speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first new PC in over a decade, and I’m loving it. It’s super quick and has all the capabilities that I need it for. It drops frames a little when capturing game footage from my PS4, but other than that it is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box. Itunes, YouTube and any player from browser (audio) would malfunction and sound like static. This happened only when I opened with camera app, or if swiped the track pad to fast back and forth, that I know of. I ended up getting a brand new one instead....(same problem) .. I returned it again..........(same issue). Your welcome.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Consumer,

      Thanks for your review. We're sorry to hear about the sound issues that you had with your Dell computer. In the future you can always check our Product Support Page to see if there are any updates to the system drivers and software that you are using. Updating your software and drivers may help improve the overall sound quality on your computer in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Powerful. Good looking. Well priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Autocad work and some light play. Really powerful and the case itself looks great. Only small complaint would be the lid is tightly hinges, so it takes two hands to open when it’s sitting on a desk. Fantastic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen resolution and graphics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dell 2 in 1 that I have purchased for family use. Great machines, user friendly, take a lot of heavy use with no problems. This machine confirms why I have been a devoted Dell user for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent2 in 1 computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for niece starting college. She was very pleased with computer. Solid state makes it very fast. 2 in 1 allows her to take it to class to take notes and then take it back to her dorm room to do assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well with courses in college. Easy to transport and carry throughout the day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but had to disable Mcfee antivirus to run smoothly.

    I would recommend this to a friend
Sponsored