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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 164 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the excellent overall performance of the Desktop - Intel Core Ultra 5 225 - 16GB Memory - 1TB SDD, noting its speed and significant improvement over older models. They also appreciate its compact size and quiet operation. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 164 reviews
  • Rated 5 out of 5 stars

    Dell tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, the PC runs fast and was extremely easy to set up. I was concerned at first when I didn’t see any printed instructions in the box but after plugging it in it guided me through setup and was super easy! It is a little wider than the slim dell tower we had previously but really doesn’t take up much space our desk is pretty large

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Desktop - Dell Ultra Core 5 225

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. It allowed me to gain memory and speed as well as letting me move up to Windows 11. Smaller machine than my old computer and lighter in weight. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed

    Rated 5 out of 5 stars

    Dell review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs - compact, fast, easy to use, reliable

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Dynamite Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had Dell desktops. They never disappointed and only replaced due to their age. This desktop is awesome and is so small compared with the older models. The setup was definitely easy and it's so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. It was easy to set up. Thanks to the Geek Squad for loading windows 11. Much faster than my old computer. I had to get a new monitor to match the computery My Epson printer connected after some work. Very nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old PC which ran great was a little too old for WIndows 11. Time for a new one. Saw this on line, went to my local Best Buy and came home with it. It installed super easy and was up and running within 15-20 minutes. I installed my necessary programs and transferred all my data. This is a great little PC and does the job for me. And the price was right, it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent a great choice for my needs. Has all the features we needed. Best Buy helped set it all up, had great service. Very smart techs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, great computer for the value. love that it is compact

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great computer choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement computer for my needs, extremely fast booting, and handles every task I need to accomplish

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer. It does have a learning curve with the Windows 11, but seems easy enough to use once you’re used to it. Only thing I don’t like is no CD component.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dell desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with what I don't like. The speaker jack is on the front of the tower instead of the back so there's a cord sticking out for the speakers. I also don't like that it's pretty slow to boot up as opposed to my old Dell computer some of this is due to windows 11. What I like is that it's quiet operating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement for 2014 Dell desktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a direct replacement for a 2014 Dell that couldn't be upgraded to Windows 10. Working great and was easy for the older adult who is the primary user to understand and just "use it".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, you asked. The hardware is fine, though I encountered several unexpected setup problems with Windows 11. (I should mention that a Geek Squad member transferred everything from my old computer to the new one.) As just one example of the problems I encountered: I spent around 2 hours trying to connect my Dell laser printer. I've often done this sort of thing before, with rarely a problem. Finally, unable to proceed, I contacted Best Buy. A friendly and definitely knowledgeable technician spent approx. one hour trying to solve the problem. At which point he said he couldn't do it, and called in a higher level tech. This gentlemen was also friendly, with a great attitude. After about 15 minutes, he said he needed to install a Microsoft firmware upgrade. This was done and the printer was soon running perfectly. So: I spent about 4 hours on this, your technicians spent at least an hour and a half, and I had work that needed to get done but had to be postponed. There IS a very constructive lesson to be learned. NO computer should be sold without checking that all current software and firmware has been installed. I suspect that the computer was on the shelf for some period of time, during which the upgrade arrived, but was not added. In the past, I've purchased (many) computers from Dell directly, both for home and office use. Since Dell customizes each computer, there is little or no chance that anything would be shipped without all current updates. This is clearly a situation that Best Buy should address immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old Dell which was no longer being supported. Shopped around for a couple of weekends, and finally decided to stick with the Dell brand, as I have always had dood luck with their computers. Had the Geek squad move all of my data and files, which took them less than a day, brought the tower home, plugged in, then signed into my Google account and all of my information was available. This computer is extremely quiet and very fast! So far I am quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I don't know what you want here.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ut seems to be a god one and so far, I am very happy with it. My wife is happy with hers too, we bought two of them, same computer. Patrick Stagg

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Great buy, often on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I5 but still very quick for everyday use, quiet, very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Working smoothly. Easy navigation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell DECT1250-5067BLK-PUS expecting the upgrade options and hardware configuration described in Dell’s own product materials. Unfortunately, several key specifications were inaccurate or misleading, and the actual hardware inside this model does not match what Dell advertises. 1. PCIe Expansion Slot Description Is Incorrect Dell’s documentation suggests usable expansion capabilities, but the internal layout tells a different story. This system includes only one PCIe x16 slot that is electrically limited to x4, plus a single x1 slot. Dell’s descriptions imply a more flexible expansion path than what this proprietary motherboard actually supports. 2. GPU Upgrade Claims Are Unrealistic for This Model Dell promotes this model as “easy to upgrade,” including graphics expansion. In reality: • The chassis lacks the clearance for a standard-length GPU. • The proprietary Dell power supply has no PCIe power connectors. • Both the PSU and motherboard use proprietary Dell connectors, making replacements impossible. Despite Dell’s marketing, GPU upgrades on the DECT1250-5067BLK-PUS are essentially not feasible. 3. Storage Expansion Was Misrepresented Dell’s listing suggests additional internal storage support, but this system includes only one usable M.2 NVMe slot, and the SATA bays are not equipped with brackets, wiring, or functional access — rendering expansion claims misleading. 4. Proprietary Components Not Disclosed Clearly The DECT1250-5067BLK-PUS uses a proprietary motherboard layout, proprietary power supply, and nonstandard connectors. This severely restricts the upgradeability that Dell advertises and should be disclosed upfront for buyers who plan to expand their system. 5. HDR Output Capability Was Incorrectly Implied Dell’s specifications indicate HDR support, but the integrated graphics in this model do not provide proper HDR output in real use. This should be clearly stated so customers are not misled about display capabilities. Overall, the DELL DECT1250-5067BLK-PUS works fine as a basic workstation, but Dell’s published specifications overstate the upgradability and hardware support. Accurate and transparent specs are essential, especially for customers who purchase based on expandability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and easy to set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! It’s extremely fast and I love that. We use this in our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home use system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell desktop is the perfect system to use for your everyday computing needs. It is small and powerful to search the internet and run your apps that you use every day., Set-up is easy and if you use Microsoft all your data and settings can be downloaded from your old computer to this new system with ease.

    I would recommend this to a friend
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