Customer Ratings & Reviews

This product works how its supposed to. It backs up all of my important files whenever I shut my computer down for the evening. Not much more to report. It is small and portable however I only use it on my desktop. Seems to be working just fine. It's pretty much plug and play especially since I had the Geek Squad set it up on my new computer. Thanks for reading and I hope it was helpful to you.

My kids have the slim notebooks, and they got used to not being able to burn or read discs. Then one day they ask me if there's a way to hook one up, and is it expensive? I say I'm sure there is, and it's probably expensive. Well, I hop onto BestBuy.com and find that it's way cheaper than I expected (I was thinking over $100), so we online order for in store pickup. When we get it, my kid's like "Wow, it does DVDRW too!" What a deal! They said it's quick too!

I bought this drive because my new pc did not have a built in drive. It is very simple to hook up and set up. There is one cable to hook up, the usb cable, which provides power for the drive as well. The cd that came with drive was simple to install the software. I have used the drive extensively downloading music to my computer and it has functioned wonderfully.

Simple to use and great quality! Easily compatible to devices.

Nice and simple DVD drive. Very slim and light. Easy to use, nice and simple. Reads the CD and DVD without any issue.

Gets the job done, maybe a bit noisy but no more than other CD readers I have used. The software is definitely aging, however using it for burning audio CDs has been straightforward and it is nice that it comes with it. Definitely would have bought something cheaper though, but needed it same day so I couldn't go on amazon. This technology is basically maxed out so there's probably no reason to spend more than $15 or $20.

The external drive is plug and play. Just plug into an USB port and you are ready. Handles cd’s as well as dvd’s. It’s high speed and M disc capable. I don’t “burn” DVD’s so I can’t attest to that end of the software. I rated only 4 as slipping a disk into the drive is a tad wonky. I have read they are almost always that way on external drives but I feel that if internal drivers are better supported then certainly external drives should be as well. Basically you have to support the tray with one hand while inserting the disk. Also, the tray doesn’t slide all the way out for like internal drives do. This is my first external drive I have ever used so hard to know if they are all simply not made as well as internal dvd drives are or if there is some limitations for external drives which I find hard to believe there is with all the tech we have today. I went with Dell as it was purchased along with my Alienware laptop. Would have been nice if they offered it in white to go with the beautiful white of the Alienware. They missed out on a wonderful marketing tool where one would be more apt to buy any and all components in that silvery white color. To have matching components such as mouse, external drives, headset, etc, would show that their marketing team was thinking.

Fantastic price and hardware. Amazing performance and very lite.

Simple plug and play w/ low profile and lightweight; use 100% to play dvd's. My computer has dvd drive – but this external drive sits nicely on my desk for easy access and repeated daily use. Great for price.

This is just about the best deal I could find on an external optical drive, and I've always trusted Dell quality, and this one doesn't disappoint. Even though it's only USB 2.0, it's fast and quiet, and I'll expect years of service from it (but seldom will I use it).

I was pleased to find a name-brand perpheral DVD/RW drive at a competitive price - and with extra-quick shipping. I had to get a playlist put together and written to music CDs with a tight deadline. This drive did not disappoint (the cheap LG one had definitely disappointed!) In addition, I can now watch instructional and entertainment DVDs anywhere, despite my laptop having no DVD drive. This product is as dependable and functional as it's brand suggests, is light and portable, and the Best Buy pricing was right on target!

My older laptop's DVD drive stopped working. So I needed something to download music with a good app. This item is great. The app is easy to use and music is quick to download from the app to a CD. Not just music but other audio programs. The price was perfect and the fact that it is a Dell product which matched the laptop. Highly recommend this item to all.

works excellent, very fast, no noise, perfect size.

Very easy to use. no drivers needed. Many people complained about the software included on the DVD, but you can use any DVD writing software with it, and there are many alternatives. Perfect solution for multiple PCs, saving money by not having to buy internal ones.

I needed to install software to my Lenovo lap top from a dvd, My lap top did not have one. The Dell-usb dvd drive work get. It was fast, and thin so I can take it with me if I need to with out the bulk. So far so good. I don't use the dvd drive that much, but it nice to have if I need it.

I bought that driver which works very great on my computer.. its size and slim make me easy to carry everywhere... and the one thing which I like to share about its price... the price are so reasonable. I found the same thing on Walmart and target like $10 more.. so I recommend every one to shop with bestbuy.

As many of the newer, thin laptops no longer are available with a CD/DVD drive, this Dell is a great solution. Connects with a USB cable and provides good performance with all of my laptops. Slim and easy to fit into my laptop carry case.

I need this since DVD drives no longer seem to come in laptops. This a bill. Compact, easy to use, and well priced. I would recommend to family and friends.

Nice and slim. Not heavy. Easy access. Veryeasy to use. Usb connectivity

Works great! Plays DVDs perfectly! Easy to care!!