Customer Ratings & Reviews
- Model:
- G5530-7527BLK-PUS
- SKU:
- 6541333
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the G15 gaming laptop's performance, graphics, cooling system, and build quality. Many appreciate the smooth visuals from the high refresh rate display and the good value for the price. However, some users point out that the laptop is heavy and has a smaller-than-ideal trackpad, while others mention the need for a RAM upgrade and less-than-stellar battery life. The large power brick is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
It have heavy charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the laptop but I don’t know why I received heavy charger . It is not compatible with my school because I can’t handle it with me and need to leave at home like computer. I think it’s not good practice to buy and use it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Khalid,
We appreciate you taking the time to leave a review of your Dell G15 Gaming Laptop. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Excellent device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. It really works very nice. It’s cool
I would recommend this to a friendMixed thoughts on open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off staff and order process was great. Ordered late at night and pickup was ready by open of business the following morning. Smooth seamless The laptop itself looks great and ran great for a day or two after I had it, then issues started to happen. I made sure to elevate the back of the laptop and place it on a sturdy surface and only downloaded a couple games to play. After a couple days of light use I turn on the laptop and noticed FPS has drastically dropped and my power usage is capped at 30w (max is 115w). I’m fairly rec savvy and did alot of research on this issue and tried everything but could not fix this issue. My last resort was to try geek squad. Again staff very friendly and helpful, however, I would have to pay for them to take a look at the machine and possibly fix which would cost more than I paid for it or return the laptop since it was still in the two week return window. Since it was an open box there were no other available to swap it with. I essentially got half the laptop I thought I was getting however it was still a big up grade from what I had and couldn’t beat the price , I just wish there was more support for open box items especially shortly after buying the item.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Usable, but far better options
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely short battery life and very little memory for its price. Headphone jack is incredibly annoying to use because it falls out easily and the audio quality is terrible. Every time you plug your headphones in, you must manually set the device you're plugging in every time, so you're better off going wireless to avoid all these problems, which shouldn't even exist in the first place. Charging port is in an uncomfortable spot at the back, same with HDMI and 1 (and only) USB port.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There AsuKanna,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is rhe best gaming computer laptop fast download
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop and configuration is awesome for the price
I would recommend this to a friendGaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop good deals Perfect speed and good view
I would recommend this to a friend- Pros mentioned:Cooling, SpeedCons mentioned:Battery life, Ram
Good Mid-Tier Gaming Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell G15 5530 Gaming Laptop with the Intel Core i7 processor and NVIDIA GeForce RTX 4050 graphics card is a pretty good gaming laptop. The i7 processor and RTX 4050 graphics card allowed me to play most games without issues. The 120Hz display helps with fast paced motion when playing my first-person shooter games, such as Call of Duty. Aesthetically, it looks good, although it is plastic. It is heavy and comes with a very large power brick. It has a decent sized 1TB SSD and has 8GB of included RAM. It would have been better to have 16GB of RAM, but the RAM is easily upgradeable. There is hardly any bloatware pre-installed on the laptop that allows it to operate quickly and efficiently out of the box. The battery life of the laptop is not great, so make sure that run in battery saver mode when you are not connected directly to the power brick. The layout of the keyboard is good and the backlit feature is nice. The touchpad was smooth and responsive, although I prefer to use a mouse. The laptop has good cooling with plenty of vents and it doesn’t get too hot while gaming. It does come with a front facing camera, but it is not compatible with Windows Hello. The Wi-Fi connection was fast with the included Wi-Fi 6 wireless card and can also be connected to the network with a cable through a gigabit ethernet connection. Overall, I am pleased with this laptop and recommend it if you are looking for a good mid-tier gaming laptop.
I would recommend this to a friend Screen size too small :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was a wee bit too small for me. I had to return it to purchase a 17"
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Zedinae,
We value your feedback and want to thank you for taking the time to leave a review of your Dell G15 Gaming Laptop. We are sorry to hear that you were not completely satisfied with the size of your screen and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Needs better cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This heats up too much and fast. Was afraid it would catch fire
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear MelissaW,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your G15 Gaming Laptop. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Be careful buying this laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought computer October 24, 2023 for my daughter and now, December 4, can’t get the WiFi to function on the computer. Had to buy a wifi adapter after GeekSquad said the laptop would have to be sent to Dell (she has finals next week).
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There KatrinM,
We appreciate you for taking the time to leave us your review. We apologize for the Wi-Fi connection issues you are experiencing with your Dell G15 gaming laptop. Your feedback about discrepancies in our products helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your wifi connection issue:
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
Should you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died less than a year of owning it. I bought this for my wife, who strictly plays Fortnite ON PERFORMANCE MODE. That’s the lowest graphics setting you can use on that game. During a session, the laptop turned off and would not turn back on. Luckily BestBuy Geeksquad came through and offered to fix it for free, though it will take weeks. It’s still currently with them.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Taro,
We value your feedback and want to thank you for taking the time to leave a review of your Dell G15 FHD 120Hz Gaming Laptop. We sincerely apologize for the issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
no good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with the screen and wireless connections. It has been repaired twice and I will need a third
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear John,
We appreciate you taking the time to leave a review of your Dell G15 Gaming Laptop. We are sorry to hear that you are experiencing an issue with connecting your screen and Wi-Fi. That is not the type of feedback we like to hear, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality department for improvements on current and future products. Below I have provided troubleshooting steps to help resolve your Wi-Fi connectivity issues and a troubleshooting link to assist with screen connection.
Here are the steps to help resolve your wifi connection issue:
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
How to Resolve Monitor or Laptop Display Issues: https://rb.gy/ihkj03
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Crashing and freezing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i read i7 13 Gen 20 cpu and 4050 RTX and upgradable to 32 GB of ram it was an amazing offer for just 950 USD but once i got it Brand new used it for 1 month but from day 1 it was crashing blue screens cpu temperature was getting to 97 Celsius while playing world of warcraft which is not that CPU dependable it freezes then image disappears but i keep hearing the sounds until it goes into blue screen or shutdown by itself.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Adib,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen issues you are experiencing with your Dell G15 Gaming Laptop. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3xcCmaM
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:CoolingCons mentioned:Ram
Mid- Range Gaming Rig/ Mid Range Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell G1 5TH 15.6" gaming laptop is a capable mid- range gaming laptop as my title suggests. It is capable of handling most of todays newest games out there albeit you would probably run most of these games on medium settings to get the best performance. Let's talk about the specifications. The Dell G1 5TH has a 15.6' FHD 120Hz display (non-touch screen) which I find smooth and clear. For storage it comes with a 1TB SSD which is adequate enough to store a few games at most and I would probably upgrade it. The graphics processor that the G1 5TH comes with is a NVIDIA GeForce RTX 4050 which is definitely a step up from the 30 series line of GPU's. The processor is a Intel Core I7. Then there is the 8GB of memory that is included in the Dell G15 pretty anemic for any kind of gaming setup to be honest and should be upgraded immediately to get better performance. Build quality I would say is also mid tier as the outer shell is all plastic and the laptop itself when closed is a bit chunky in my opinion. It would say the cooling system is pretty efficient and fans do not get too loud and do a great job of cooling. Dell's description is an Alienware-inspired thermal design that consists of four heat pipes and two fans. The Dell G15 also sport a large charging brick and honestly I always keep it plugged in when playing any games so I could not report on battery life. If you are looking for a mid-tier/mid-price gaming setup the Dell G15 is a good choice but I would beware of the 8GB of ram that you would have to upgrade. I also would get this on sale and not pay full price. As I am writing this review it is on sale for $250 off the retail price with that in mind this would be an ook price to pay for the specs you get.
- Pros mentioned:GraphicsCons mentioned:Ram
High-Performance Laptop with Room for Improvement
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything on this computer runs smoothly, I was able to crank up the graphics settings on Valorant to the max, and it ran the same as before. The higher hertz (120hz) was definitely noticeable compared to the old 60hz I was running on. The Nvidia graphics card is nice since it comes with all the Nvidia software that can be used for clipping gameplay. My only major complaint about this computer is the lack of RAM, as it only has 8GB of RAM. This has definitely been noticeable in gameplay, where I will frequently lag when I did not lag on my old computer. Where I notice this most is when I try to open a third-party Minecraft client that I use a lot. On my old computer, the 16GB of RAM would let me have both Valorant and this Minecraft client open at the same time, while on this computer, I can’t even open the client and it crashes once fully loaded, because of this I usually have to switch which computer I am using depending on what game I want to play - Valorant on this computer, Minecraft on the other - which is really inconvenient considering I have to plug everything in again. I do know that the RAM is upgradeable, and I will be upgrading it soon, but the lack of it that comes with the PC is definitely annoying. Overall, a pretty good computer, and the change of graphics and smoothness of my gameplay are noticeable in a good way, on the other hand, the lack of RAM that comes with the computer is noticeable in a bad way, but is upgradeable so the issue can be solved for an extra $30-$100 depending on how much you want/need.
I would recommend this to a friend Low performance, I do not recommend it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has low resolution. I got a blue screen a few times in 60 60-day period. It turns off unexpectedly. I returned it. I definitely don't recommend buying it. It is considered a gaming computer, however it has low performance.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Eliza,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen issues you are experiencing with your G15 15.6 FHD 120Hz Gaming Laptop. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here's the steps to help resolve your issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Broken in 3 week Poor Dell Tech Support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the PC stopped working after 2 months. And Dell tech service is very poor. It has been week and still not fixed. I will never buy another Dell
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Gamer,
Thank you for taking the time to leave a review of your Dell G15 gaming laptop. We are sorry to hear that you are not completely satisfied with your device and did not have a good experience with our Dell Support team. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them for improvements on current and future products. We would like the opportunity to help you try to resolve your issue but will need a little more information. I have provided the toll-free number and chat link for our support team below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
CPU problems
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Broken Broken Broken Broken Broken Broken
No, I would not recommend this to a friend- Cons mentioned:Battery life, Ram
Almost a solid bit of kit - "meh" experience as-is
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To get it out of the way, this is billed as a gaming laptop. It is actually more of a CASUAL gaming laptop. It isn't going to handle any AAA FPS or racing sim with settings beyond Medium across the board. It is a solid daily driver that can certainly operate as a high school/college students' primary workstation that also can double as a respectable CASUAL gaming setup. The first thing that I noticed was how heavy the box was. Once opened I could see why...the power brick/cord is MASSIVE. The laptop itself is quite hefty, but that helps with durability and serves a purpose. The PSU being so rotund? No idea as to why this particular unit comes with a mid-tier spec'd laptop. Possibly for down the road once you add some more oopmh to it? But I doubt that to be the case, most likely Dell has made this their single PSU and ships it with every laptop they make. Whatever the case might be, it's overkill and detracts from one of the main pros of a laptop: mobility. I state this because another reason it is included might be the fact this laptop is a power-hog. I didn't run it for long unplugged, but after ~30 minutes of gaming the battery was at 75%. Your mileage may vary, but that seemed like a lot for such a short period of time. On top of that it got extremely hot within minutes of firing up, something that certainly will limit it's gaming performance. I wasn't even gaming yet and could already feel the exhaust air was at a high enough level to make me wonder just how well it was going to do once I *did* start playing something. This heat also means fans and the noise associated with them. If you have headphones to drown it out, great. But if you have roommates, they better have some, too, as it also is a bit of a noisy beast. That is not to say there are no redeeming qualities to be had here. It will handle most anything you throw at it in the way or work/school short of CAD or rendering. And so long as you realistically adjust your game expectations (and settings) it *will* give you a good enough gaming experience. Other than that it has a solid body and construction. The body is a little smaller and more compact than other gaming laptops I own and/or have previously used. Ports are there but are also somewhat limited, so be prepared to have an extender or hub as part of your setup if you want to expand storage and/or peripherals. I'd recommend it if you know what you're getting to and don't have expectations to game with Ultra settings regardless if you want 1080/1440/4K resolution, as this simply won't be able to do that. The fact you are certainly going to have to upgrade the 8GB in the near future is another detractor to my rating. Sure, it is inexpensive and not too difficult, but Dell should've shipped this with 16GB.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey BillnMish,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating and battery performance issues with your G15 Gaming Laptop. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
