Customer Ratings & Reviews
- Model:
- G15RE-A386GRY-PUS
- SKU:
- 6510326
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the strong performance and good graphics of the G15 15.6" FHD 120Hz Gaming Laptop, along with its attractive price and display. However, many also cite concerns about the battery life and weight of the device. Some users also noted issues with the limited SSD storage expansion options and occasionally slow boot times.
This summary was generated by AI based on customer reviews.
Dell G15
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer in a small form . Fantastic speed and just right for my needs
I would recommend this to a friend- Pros mentioned:Speed
great upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop, I replaced my 17 year old Toshiba, this is so fast, and the internet is awesome, love the speed, only wished it had card readers, but I have external to solve the problem
I would recommend this to a friend Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with a lot of battery life to it! Worth it!
I would recommend this to a friend- Pros mentioned:Graphics
Great buy so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics look great so far and battery life is amazing. I’ve hooked it up to my monitor so I can still game on multiple screens and I like how portable it is to bring on vacation with me.
I would recommend this to a friend Great gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my Surface book that kept freezing
I would recommend this to a friendDell Gaming Alienware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good job best buy and team hope to order again soon
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop highly recommended Great for gaming
I would recommend this to a friendGreat buy great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and versatile. Good battery life. Top notch display.
I would recommend this to a friend- Cons mentioned:Battery life
Dell G15
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been the worst of all the Laptop only lasted 4 days it did not turn on slow and the battery does not last badly that Dell laptop
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear YasmaniA,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses this computer for gaming and really likes it
I would recommend this to a friendHappy grandpa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson was thrilled with this as a Christmas gift
I would recommend this to a friendGood laptop for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for gaming havnt had no problem withi it
I would recommend this to a friendNew and defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this brand new due to a good sale for this laptop. After starting the laptop, around 5 keycaps were not responsive and just decided to return it and rethink my purchase on a Dell
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi APPLEYARDSCOUTZ,
We want to thank you for taking the time to leave a review of your Dell G15 Gaming Laptop. We are sorry to hear that you experienced an issue with you keyboard and decided to return your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve our current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Really loud!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great when it was working. Had it for a week and started to crash every game I played. All drivers and software was up to date but it just kept crashing.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Blink,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, we recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Slick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's all I had looked for. Not 5 stars because the pg up & pg dn buttons are right above the arrow keys. Too easy to hit the wrong button.
I would recommend this to a friendI hope yours will work better than mine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pushing the power button doesn’t mean the computer will turn on. I have had this computer 2 weeks and now the drive is locked and requires a code that I can not get because the drive is locked. I am going to return this computer today because I think a product should just work and not have to fight it
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear TimothyS,
We value your feedback and want to thank you for taking the time to leave a review and provided feedback on your Dell G15 Gaming Laptop. We are sorry to hear that you are experiencing an issue with your device not powering on and the drive locked. We are sad to hear you have made the decision to return your device. If you still have your device and have not returned it to the store, we would love to help resolve your issue. Below I have provided the toll-free number and chat link to reach a member of our Dell Support Team.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
- Pros mentioned:Performance
Great portable gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sturdy and fast laptop that is attractive and great for intermediate gaming
I would recommend this to a friend - Cons mentioned:Ssd
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop. Powerful and good price. The bad side is that it does not have extra SSD slot.
I would recommend this to a friend Laptop crashes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days the laptop started to crash while playing a game well under the laptop’s capabilities. It would allow me to play the game fine one day and then proceed to crash the next and I was only able to restart it via a hard reset. I decided to return it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear RichardT,
Thank you for taking the time to leave a review of your Dell G15 Gaming Laptop. We are sorry to hear that you were experiencing an issue with your device crashing and made the decision to return your laptop. That is not the type of product Dell intends to deliver to our customers, or the type of feedback we like to hear. We have noted the details of your statement and will escalate them to our quality team to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Performance
Perfect choice for my grandson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my grandson who is doing high school virtually.
I would recommend this to a friend