Customer Ratings & Reviews
- Model:
- G7620-7775BLK-PUS
- SKU:
- 6519388
Rating by feature
- Battery Life
Rating 3.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the G16 laptop's performance, graphics capabilities, and value for its features. Many appreciate the ample RAM and ease of use, while also noting the keyboard's comfortable feel. However, some users point to shortcomings in battery life, heat management, and the touchpad's functionality, along with occasional fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Graphics
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping timely and received in good working condition. Fast, good graphics and handling everything I need. Great value.
I would recommend this to a friend - Pros mentioned:Performance
KEB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop great screen resolution and great performance.
I would recommend this to a friend - Pros mentioned:Speed
Great laptop for tge price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downdize is no number keypad, but overall its great. Battery life is good and its pretty speedy.
I would recommend this to a friend - Cons mentioned:Battery life
Battery Life Problematic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computers battery life does not last longer than 2 hours even if simply surfing the web. Pretty much requires being plugged in 24/7. Specs weight size all amazing, does the job of a gaming laptop while looking sleek.
I would recommend this to a friend - Pros mentioned:Speed
No regrets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was so sleek and nice. Very fast and has a lot of features
I would recommend this to a friend - Pros mentioned:Graphics
Dell is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics and overall performance. The WIFI connection is also great.
I would recommend this to a friend - Pros mentioned:Performance
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game great specs. Excellent performance for me.
I would recommend this to a friend Very good, hard to clean.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's powerful and you'll be able to run modern games very well. The vents can get clogged and are very hard to clean but besides that you'll be fine
I would recommend this to a friend- Pros mentioned:Performance
Dell does it again. Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Powerful! And very fast! I like the look too sleek
I would recommend this to a friend - Pros mentioned:Value
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great for the money. I would buy again....
I would recommend this to a friend 10/10 would purchase again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale and was not disappointed. Good value and the quality so far has been good. As far as the customer service with Dell that’s a different scenario. Luckily for me there are no problems so I don’t have to contact Dell yet. But as far the product 10/10
I would recommend this to a friend- Pros mentioned:Performance
Excellent Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything well, standard tasks extremely well. Excellent laptop.
I would recommend this to a friend Love It.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for over a year and half now and absolutely love it. powerful enough for any game. I would recommend it.
I would recommend this to a friend- Pros mentioned:Speed
Dell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son like it Good product Good speed Good battery life
I would recommend this to a friend Very worthwhile
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming laptop, and it’s honestly been such a good purchase. It has plenty of space for both gaming and studies, and I’m just overall satisfied with it.
I would recommend this to a friend- Cons mentioned:Battery life, Heat
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts less than an hour and computer gets extemeley hot. For these reasons it is not useful as a laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LewisR,
We appreciate you taking the time to leave a review of your Dell G16 Gaming Laptop. We are sorry to hear that you are experiencing an issue with the performance of your device and your system overheating. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help with the performance of your battery and a troubleshooting link to help with overheating.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
- Pros mentioned:Performance
Solid PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good PC that performs well and at a good price point
I would recommend this to a friend - Pros mentioned:Performance
Great choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely outstanding performance and battery life.
I would recommend this to a friend Perfect for Work and Games
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device, nice that it's already a perfect computer for gaming and work, no extra steps required. Good keyboard feel and lights
I would recommend this to a friendMacBook Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I real like the laptop, I was hoping to get the silver one, but it was never available. I also like the feature.
I would recommend this to a friend