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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 70 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the G16 16" 240Hz Gaming Laptop's performance and display quality, with many praising its speed and sharp visuals. The ample RAM is also a plus for many users. However, concerns exist regarding battery life and heat generation, with some users reporting shorter battery life than expected and experiencing excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Display, Performance
    Cons mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Powerful Gaming Laptop with Stunning Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Dell G16, and it’s been an amazing experience, especially for gaming. The hardware is incredibly powerful, and the 16-inch QHD+ display is gorgeous, making games look stunning. It handles demanding tasks effortlessly, and the thermal management keeps it running smoothly even during long gaming sessions. That said, the battery life is on the shorter side, so it’s best used near a power source. It’s a bit bulky too, so it’s not the most portable option if you’re a student like me. But if performance and graphics are your top priorities, this laptop won’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it works really well—the performance is solid and the graphics look amazing. The only downside is that you need to keep it plugged in most of the time. If you're running on battery, especially while gaming or doing something demanding, it tends to slow down a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop,unfortunately mine has a little issue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, overall it was a great choise. However, my laptop came with an issue in the camera, it is not working, seems like it is not connected, I have to request a Dell support because it seems to be a hardware issue. Although of this problem, laptop is great, running games perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is so far and hard to DESING program and gaming! Specific is okey. I recommend this laptop to hard works

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Certainly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC Serves!!!! I will certainly use it for the next 8 or 10 years I feel the i9 flying

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell G16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, exceeded my expectations and arrived on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal ,good experience shopping best buy , associate helps to find right products and deal

    I would recommend this to a friend
  • Pros mentioned:
    Display, Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife after her desktop system decided to just die one day. Overall a great buy. She does a lot of photoshop etc on a bigger screen and this works great. Natively, the screen is very sharp and even on some challenging games, there's not much, if any lag and it stays relatively quiet for a gaming laptop. Two things knock it out of a '5': short-ish battery life and not being able to have Win 11 Pro installed as an option. Otherwise, a very sold machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Dell 13th Gen Gamping Laptop review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The set up felt more complicated than it needed to be and I had ot apply updateds even though it was new. In addition, the charger is huge. It's 330 W which makes sense because it needs a lot of power to run everything, but still- being able to have a c-port charging option in addition to the large beefy boy charger would have been nice. To be honest, the charger was so large it was almost a deal breaker for me. I did almost return it but other computers had similar size chargers (though slightly smaller) but since I got this one for a better deal on sale I decided to keep it. As far as preformance so far it has run well. I'll be using it for some rendering and it looks like it has the specs to do what I need so I'm hopeful it should preform nicely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful notebook. It's not too much portable and battery don't long. But it is a very good notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    Heavy but powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, powerful spec but heavy. Perfect for those who dont travel by public transport.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Blazing Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Blazing fast. A little heavy. Sucks the battery quickly. I run it plugged in mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied. It boots quickly, runs very well, feels durable. Battery life is not amazing, but I can get 3-4 hours with TLP if I don't do anything too strenuous. It's definitely more like a mobile desktop than a portable laptop, but that's what I need, so it's great! It also dual-boots to Debian with no problems so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 4 out of 5 stars

    Good Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks even better, the only problem that I see is that the battery doesn't last long and if you leave it plugged into the outlet the laptop heats up like crazy. Operating systems run smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great for my son to use in college. The graphics card and the processing speed of the computer were perfect. He is an engineering major and this product was excellent. I would recommend it for anyone That needed a computer with processing speeds And I could do multiple functions at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    The Working Man's Alienware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G16 is a lot of hardware in a pretty well packaged setup, excellent build quality, lots of power and a lot of value for the money. This is the laptop for people who want the performance without the extra fluff

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The only reason why it didn’t earn the 5 stars is because of the lack of ports. Need at least 1 more usb port. Had to buy a split. Battery life isn’t what they tell you. Not a big deal if i am honest. It is a gaming laptop. So it is expected. Other than that great bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance from the Dell G16"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this last year for my son as Christmas gift. If you are looking for a gaming laptop, this Dell G16 is an absolute powerhouse! The 13th Gen i9, 32GB memory, and RTX 4060 handle games and multitasking effortlessly. The 240Hz FHD+ display is buttery smooth, and the 1TB SSD makes everything fast. Sleek design in Metallic Nightshade is a bonus. Amazing performance for the price—highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Fast Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... EXTREMELY fast, reliable, everything I was hoping for and more...perfect for my work....love the extra RAM

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    This laptop is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best since its components can run games and work without any problem since with its interl core i9 it processes files like you have no idea with its 32 GB of ram perfect for anyone, it is one of my favorites.

    I would recommend this to a friend
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