Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the G16 16" 240Hz Gaming Laptop's performance and display quality, with many praising its speed and sharp visuals. The ample RAM is also a plus for many users. However, concerns exist regarding battery life and heat generation, with some users reporting shorter battery life than expected and experiencing excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Perfect for laptop for architecture students

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Gaming Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell Gaming Laptop! It's so fast, and the colors are awesome! I'm glad I bought it. I almost want to buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Battery and Interaction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son to game on and he loves it. He uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming and homeschooling! It works great and has fast speeds!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good graphics are very good the only bad thing is that the battery doesn't last long but we were told its the way it is with gamers laptops

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Dell W

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget laptops with high end software and improved build quality

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    It is a very good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the specifications and it works perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great runs hotbbut what you 3dpect fromva high powe gamer rig must use a cooling pad i usevthisvrig for dj and its better and cheaper than apple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for engineers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is working so smooth with a fantastic monitor. The only problem is the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    PERFECTTT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam satisfied with my computer.Good screen Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop I have absolutely no issues at all. It does get hot very quickly from playing heavy games but fans are great but recommend getting a cooling pad. Better for home use but great graphics all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gaming computer open box thanks to the sales employee and couldn’t be happier with it great product great graphics fast speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It's more than my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Good but hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a gaming laptop. The issue is that at this point the laptop is very hot even when not in use. I’m working on hot to reduce the heat when laptop is resting or not in demanding applications.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear MYdecala,

      Thank you for taking the time to leave us your review. We sincerely apologize for the heating issue you have encountered with your Dell 16 13th Generation Gaming Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We continually aim to improve, and reviews such as yours aid in developing products that our customers adore. Your feedback will be conveyed to our quality team for potential incorporation into future enhancements.

      Below I have provided troubleshooting instructions with the full articles that can help resolve this issue.
      1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
      2. Update the BIOS and Chipset driver.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.

      How to use Dell Power Manager: https://bit.ly/48MAxRY
      How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful use in my pool area, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service at best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with both the laptop and the service I received. The training was excellent, and I acquired the precise laptop I required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy on the eyes with a very crisp image. The graphics interface is great for Photoshop and other graphics programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strwmaing,gaming performances are great however it over heats rather easily and can get hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, outstanding performance. Only downside is that it comes with a huge charger with makes it a little less portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything ok! easy to pick up at store ! great laptop to games , school and business!

    I would recommend this to a friend
Sponsored