Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $722.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 3.9 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the G5 15.6" FHD Gaming Laptop's performance, especially considering its price, and also appreciate its graphics capabilities and relatively easy upgrade options for RAM and SSD. However, customers are negative about the laptop's tendency to overheat and generate significant fan noise, along with its shorter-than-expected battery life and limited storage capacity. Some also found the laptop to be heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 277 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Really Powerful, but money needs to be spent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! A real powerhouse with the 6 cores and the 6gb of VRAM. That is... once you address the cooling issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop. Sturdy, clear picture, awesome speed. Does what i want. Sims 4 plays great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well. It is one of the best laptops for the price, but the way laptops work is that they get better the more you pay. This one is a really good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this gaming laptop since 2021 an no problems. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product! Really love the laptop itself and the gaming is good.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was average laptop and it over heats a lot. The fans are loud

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello James,

      Thank you for your input and review. We are sorry to hear that you had problems with your system overheating and fan noise. We can understand how frustrating an overheating computer can be. We recommend ensuring that your G5 is running the latest BIOS. There was a BIOS update for this series released recently and you can download the update here - https://dell.to/2VuwoRR. We hope this helps with any overheating issues and fan noise that you are experiencing.

      Sincerely,
      Wendy C.

      If the issue persists after updating your BIOS, please use the information below to contact Dell Support at your earliest convenience:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great when I got it, but windows update enable smartshift lower hashing, after bios mod, got back up to when it was new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer not enough storage space or RAM

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great lap top so far. I haven't gamed much on it but i have run some on it. and it has run them no problem. I dont like that a lot of the settings in the radeon soft ware are blocked off so that you cannot adjust them. no overclocking no tweaking the settings at all. The 256GB ssd is tiny will have to upgrade to a bigger one soon. it is a good computer over all but not enough ram or storage space. you will have to upgrade them unless you are very minimalist with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Laptop Overall!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has very smooth usage overall! There have only been a few small hiccups relating to updating drivers and other small things that are easily fixed with a little research and Dell's Support Assist feature. It gets very warm during extended use, but cools off incredibly quickly thanks to the thermal cooling. Most games ran very smoothly with moderately high graphics. Very good for the price overall!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Gaming Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop...great graphics...runs smoothly...big charger...great price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST MODE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a beast! plays everythin on my tv at 60fps on highest settings!!! I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, reliable, and it has a great AMD GPU for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cool laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great all around. Just a bit bulky but it gets the job done . Highly recommend it if you keep multiple programs and tabs open.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Overall a fine computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son to take to college. He said it gets very hot while gaming, but otherwise is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Weight

    Rated 5 out of 5 stars

    Still great for mining - best value pays for self

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy, it is noisy, but does 34 ETH mega hashes...

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    For the price, a blazing fast computer for general

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid state drive, touchscreen and AMD cpu make this a very quick computer for the price point. I picked up three and each user has reported how impressed they are with them. Keep in mind general use, internet browsing, email, dropbox, navigating a remote desktop are a breeze. We are not performing anything too intensive, but I believe these computers would handle those impressively well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I'm still in the testing phase but thus far, good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this computer for a few weeks now and thus far it has exceeded my expectation for the price paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers laptop not stuck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my son. Since he needed a laptop for school, figured you get him one with games too. Only issue I have had so far, is the upload at the beginning. There was no notice of a progress or that it would take a while, but it felt like it was stuck at this point (almost like it was frozen). After about 3 hours of waiting, it got past that and we were able to continue. Needless to say he loves it and all it’s features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Best Lab Top ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. fast running Lab top. make doing games a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s fast and easy to set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast , easy to set up. My son loves it. It’s working really well.

    I would recommend this to a friend
Sponsored