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Customer reviews

Rating 4.4 out of 5 stars with 172 reviews

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92%
would recommend
to a friend
Page 1 Showing 1-20 of 172 reviews
  • Rated 4 out of 5 stars

    Good Chromebook for Basic Stuff!

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    Posted .

    I bought this laptop to use it when I'm traveling and I take care to do things from my job or update my personal matters. I have been using Google products for a long time, and the truth is worth this product for your day to day. Of course you can not compare it like a PC or Mac, but it does take you out of trouble. With reference to this Dell model in particular, I had previously (for a couple of days) a Samsung, but I did not like its design (it had manufacturing problems with the AC charger) but it had a much better image quality on the screen, Compared to the Dell. Apart from that, the Dell chromebook works perfectly and fulfills its purpose.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect travel companion

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    Posted .
    Owned for 2 months when reviewed.

    I purchased 2 of these for traveling. 1 for my wife and 1 for me. Let me tell ya, these 11.6" Chromebooks are fantastic travelers. Small enough to fit into my carry-on luggage and light enough where you don't notice the weight. Fires right up with your Google account and off you go. I am able to perform all the functions I normally do with my home laptop. I am able to access ALL of my normal documents, videos and photos. This is an Android based device, so you can go to the Play store to download all of your favorite programs (Games too!) I can watch Netflix when I am on the road! Perfect.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and deal...

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    Posted .

    The DELL Chromebook is perfect for any browser-only access you need. 11" screen and overall size is ideal for airplane or space restricted areas. Includes HDMI and USB ports to plug in the usual stuff. I'd highly recommend this to anyone with simple, browser-only needs. Fast startup and configuration...it was up and running in about a minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron 11.6" Chromebook - Intel Celeron -

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    Posted .

    This Dell Inspiron Chromebook is a great value. I inserted a 128GB SD card I also purchased from Best Buy to increase the external memory. It is a very good choice to do simple daily tasks & I have been able to get many apps from the Google Play Store as well. Also the 3 cell battery holds it's charge always over 10 to 11 hours. I could not find a better price on it anywhere, but knew that Best Buy would certainly be my place to start upon investigating Chromebooks. If you are in the market for one, do yourself a favor & visit Best Buy to check out their full selection as they carry Chromebooks in many sizes. I am a very happy camper with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loads fast!!

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    Posted .

    New to Chromebooks. My initial thought was these machines are fast. Pages load quickly. Very simple OS. The laptop itself feels cheap made out of plastic, The screen resolution is not great as a matter of fact it's horrible, Not made to watch Netflix. Just a basic Chromebook to browse internet write school papers. And watch YouTube. Very nice overall experience with the OS. Battery life is fantastic. I think if you want a pleasant experience with Chromebook you need to buy a higher end Chromebook. One with a nice screen resolution. But you get what you pay for. Yes I'm happy with purchase for what they are going to be used for. (College)

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ferrer,

      We're happy that for the most part you are happy with the performance of your new Chromebook. If you have any questions about your Chromebook please refer to our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Extraordinarily average.

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    Posted .
    Owned for 3 weeks when reviewed.

    Long review ahead: I misplaced my old laptop in a cross country move, and needed a cheap, decent laptop for work. This gets the job done, is a little sluggish in places, which I expected for it being on the cheap side of the world of laptops. But I'm able to do everything I need to do, with a little patience. Would be great for kids, being introduced to laptops, but not good for gaming or streaming. It is just not built for that. I mostly use it for emails, spreadsheets, data input and recreational social media use. You get what you pay for with this. The plastic feels nice and slick on the keyboard so your fingers glide over the keys pretty easily. Battery life is very decent, especially since this is such a basic unit, it doesn't have to power all that much. Oddly enough this computer does not have a caps lock key, but if you hit ALT and the Search button on the keyboard, it turns on. Simple shortcut. Easy to open, yes that is important to me, I've had some way more expensive laptops that are so hard to open. Google platform works well, able to execute everything with ease. TL;DR- Good for the price, wont thrill you but will do what you need it to, with a little slug in places.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      NTD06,

      Thanks for your review. We're sorry that your computer is not performing as well as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to perform faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Overall though I like the Dell

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    Posted .

    No complaints with this chromebook except for screen quality. Unless you are looking at the screen at a precise angle, the display is very muted, not bright at all. If you are standing with the chromebook on a counter trying to look at the screen, you have to tilt it as far back as it will go, but even then it's not far enough for clarity and brightness. Overall though I like the Dell. It's fast, good battery life, and great browsing device if that's about all you want to do. Perfect for students that have google accounts. Video and audio much better than my more expensive Asus android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple is good.

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    Posted .

    First Chromebook...should have bought one long before now! Perfect for majority of my online requirements. Responds so much faster than either my Windows based PC or laptop that I hardly use them anymore. Chromebook has become my "daily driver" with the others only being used when some heavy lifting is required. To me, this Dell is entry level but priced accordingly, and does most of what I routinely need.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Dell Notebook

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    Posted .

    Coming from using a larger laptop with touch, this machine is good but having to get used to a much smaller machine takes getting used to. I love the light weight. I am disappointed I need a wireless mouse which means I can't sit with it on my lap.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fabulous Item, Highly Recommend

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    Posted .

    I purchased this Chromebook for my nine year old granddaughter for Christmas. We have been been extremely happy with the performance of this laptop. It is perfect for kids, senior citizens, or first-time computer users. It is a simple machine without a lot of the things that can become confusing for a new user. It is best for getting on the internet. If you need to write your thesis or create complicated mathematical spreadsheets, then this device is not for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for traveling and light work

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    Posted .

    While it cannot be used for the intended purpose I ended up using it as a regular laptop. It’s practical, lightweight and enables you to search the net and watch documentaries. I have not used it for documents. I will from now on use it for traveling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gf likes this

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    Posted .

    and the grandkids are used to the format... its what they use in school, also cant be infected... can you say awesome.... our pc is getting stripped now

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good for middle school

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    Posted .
    Owned for 9 months when reviewed.

    Bought this for my middle schooler. Battery life is great. Mostly easy to use. Space bar isn’t as sensitive, feel like you have to mash it sometimes. Otherwise great price and has held up well as a first device for an online active middle schooler to use daily.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Little Machine

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    Posted .
    Owned for 3 weeks when reviewed.

    This a nice light, powerful and bare-bones laptop with just enough to get by on while traveling: for when you need a little more than a tablet but don't want to lug around your big laptop. A great value plus Dell makes a great product. I fully recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Small and compact chromebook

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    Posted .
    Owned for 1 year when reviewed.

    I love that it is small, lightweight and compact. My only concern is that there are a lot of applications I have trouble accessing because it is only has google chrome.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    What a relief

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    Posted .
    Owned for 1.5 years when reviewed.

    Was looking for a device for junior to use so that he wasn't always putting the hustle on me to use my device. This came in at a very good price point and was the perfect solution to a beginner in the laptop world.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .

    Laptop is super fast and handles all of my sons school needs (ie. google docs) and internet use and much more ,Long battery life!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Inexpensive but fairly good for basic computing

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    Posted .
    Owned for 1 year when reviewed.

    Bought this for our son who in now in the workforce. He just needed something basic to create spreadsheets, documents, etc. on. It’s been a good computer.the size is small which makes it easy for him to carry around as needed.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Starter Laptop/Chromebook

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    Posted .

    The 4GB of Ram show quickly as compared to the 3GB in other versions of this product. Display is nice but I should have spent the extra 30-dollars and selected the model with the Touch-Screen Option. I honestly did not believe this Chromebook would perform at the level to warrant paying the extra but was wrong.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very good value Chromebook.

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    Posted .
    Owned for 3 weeks when reviewed.

    If you can do most of your laptop or portable work using internet sites, and generally online, then this is an excellent choice for a portable computer. We bought it to travel with.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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